Reviews for Rewind Backups

Awesome app, very well designed and managed and so far 100% reliable. We've been using Rewind in two Shopify stores so far with another one on the way. We wouldn't want to miss it as it turns such an important task as creating regular backups of the entire store into a very easy process. We can highly recommend Rewind to any merchant. Make sure you have it way before you ever need it!

Very good service! the delay of answer to my email is very good. the team is nice. Thank a lot. Nv.

The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.

Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".

The entire support team and app experience is first class, we trust Rewind with multiple stores and they've always had our back.

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.

Great customer service

Rewind Backup has proven to be an essential tool for my Shopify store. What makes it great is the extraordinary customer service, specifically from Logan. He showed exceptional professionalism, in-depth product knowledge, and commitment to resolving my complex backup issues. The app itself is excellent, but a special shoutout to Logan J. for his extraordinary service. Highly recommended!

Customer Service is great and so helpful.

Carraig Donn

2023-05-09

Ireland

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future. 2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Your app is asking for 500$ subscription with an automatic payment. Please stop automatic payments i don't wanna use your app anymore

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend! ⭐⭐⭐⭐⭐

I would recommend Rewind because it works great and very easy to use. But, not less importantly, I got excellent customer service from Shelby who as good as held my hand through some challenges I was facing and made sure I was getting the best service and value for money!

Once we found out that Shopify does not backup our data, we saw the great reviews for Rewind Backups on the Shopify app store and installed it. Very easy to install and it works great to give us peace of mind. Any questions we had about what information on our site is and is not backed up were answered quickly by support.

Really impressed by this app, it’s ease of use and peace of mind. Remember that Shopify doesn’t automatically back up your store! Hard recommend.

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

An excellent app that ensures some peace of mind while also providing a phenomenal customer service experience

We have been very happy with this app. Feels good to know that everything is safe for a worst case scenario. Great support and customer service!

Great piece of mind and backs up seamlessly. Metafields backup is a game changer. Saves us from having to schedule constant exports etc.

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Very happy with Rewind, it is a great service for an incredibly important aspect of the business. I would recommend anyone with a Shopify store to install Rewind Backups just in case something bad happens and you need a backup.

Rewind Backups has saved me a couple of times when changes were made that shouldn't have been made. Saved countless hours.