Reviews for Rewind Backups

We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.

Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.

So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Rewind is invaluable when you have a team of folks working on your site. We have had a few accidental deletions of content, and Rewind has been able to quickly recover blogs and products, saving countless hours in content creation and frustration. It is one of those things you don't need until you 100% really need it right now and it is too late. So do yourself a favour and get it setup.

Backups may not seem helpful at first glance, however it becomes your only savior when things have gone sideways. Just like insurance, it's not useful until you need to use it - and when you do, you'll be glad that you made the investment. This app is very easy to use - you practically don't have to do anything for it to help save your orders, customers, products, photos, and settings of your website. Their team is also very responsive and friendly - they provide actual customer service where you feel that they value your business.

The product is exceptionally easy to use and it gives you peace of mind. All questions are answered promptly. We are happy to have this up and running.

Such a great app that will save you in a pinch when you need to restore critical elements, and the price is incredibly cheap for the powerful service. A+.

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!

I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

Rewind is a MUST HAVE for shopify and Big Commerce. We recently moved to Shopify and have used it on both platforms. When we moved over to Shopify we made some changes to our tags and the whole shopping site went down. We restored it all in minutes with Rewind!! It's a must! Diane Inspiranza Designs

Accidentally deleted our blog posts and was able to restore them! I contacted support and they helped me right away. The help and support is amazing and they even followed-up to make sure everything was good. Great and friendly customer service!!!

It gives us peace of mind knowing that our website is regularly backed up. Very easy to use and the team is responsive with any questions.

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Excellent App for backups, I love it. Great support too! My site is SEO heavy and I know I'm safe with rewind from any errors or mistakes.

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

literally just saved 2 years work. I need to hug someone. Thank Thank Thank Thank you.....I really recommend

The support team is awesome, very patient back and forth with me being the weak link in the chain. The rewind backups product rocks!