Reviews for Rewind Backups

This is the 1st app we've installed, got an issue with a theme update and support was very kind helping us in getting out of trouble quickly. Definitely recommended

Woodland Essence

2020-12-07

United States

Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G

I have used it to fully recover mistakes or issues and restore store perfectly to what was in place before.

Thank you for keeping our community service nonprofit thrift store at a flat $9 rate! Keeping our costs lean helps our NPO better serve our community in need. From all our staff, volunteers, and clients we serve… THANK YOU!

This is a great app for backing up all the components of my website. The customer service is also great. Thanks!

The app works great, easy to set-up and use too. Superb support and customer service. Highly recommended.

This app is amazing and does exactly what is says without slowing your website. What really makes it stand out is the excellent customer service that is prompt and professional. Logan is great! For about the price of a cup of coffee once a month, I highly recommend this app.

The app and support it offers is great! They helped me the whole time on the app and by email, step by step, even after we closed the conversation!

I Love Vapour

2020-11-05

United Kingdom

Annie was amazing helped me out with all me question and this app has saved me a lot of time due to another broken app messing all my products up.

The people behind this app really care about their customers. I had a situation where I was very unhappy and they turned it around and found a solution for our site that was reasonable. The app has some issues in that it back ups your backups and even backs up things after you delete them from your site, but if your not paying for the amount of the data, it doesn't matter and you may be in a situation where you need to restore something you deleted... so we changed our review from 1 star to 4 stars because of the customer service.

This app is excellent. People don’t understand that nothing is backed up by Shopify so the Rewind app provides peace of mind in the event of you deleting items or a developer gone crazy. I would highly recommend and the support is one of the best ever!

Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.

I took the app in good faith.... Be aware that it does not back up everything as said... It does not back up Oberlo (at least) so any issues like i have just experienced will wipe out your store... For anyone thinkingg of getting this app or you have it already, be aware of this problem and check what you need before installing it.... Its flawed

Rewind is an absolute lifesaver. Everyone makes mistakes, so it's a genuine relief for us at The Reinforced Bed Company to know that this backup app can help us recover lost content. It's also affordable in contrast to many other Shopify apps.

Smooth app. Only needs to be installed and we can sleep safe and sound. Support also answered my inquiries effectively and fast.

Rewind Backup is a great app. This also provides amazing customer service. Thank you, Annie <3 I recommend this.

Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you

I use the app to back up my shopify store in case disaster struck and i lost everything. For the price I,d say it is very worthwhile.

it works.

I recommend this application to all Shopify store owners who are doing any kind of development. I received excellent customer service when I had some specific questions about the information that was backed up. The response was fast and the questions were answered and I was on to my next task. This app truly has given me the peace of mind knowing that I can basically hit the undo button if I mess anything up during my website development.

Backups are essential! And Rewind Backups provide our organisation with peace of mind that our important ActiveCampaign data is backed up. Functional and easy to use, and great support.

This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.

We are using it on all three of our websites for over 3 years now. The ability to rewind any page to any version is invaluable. Especially when you have many people working on your website - mistakes are bound to happen.

Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.

Nice simple and well priced app that helps me sleep at night. Weekly reports to tell me what has been backed up. Definitely recommend.