Reviews for Return Prime: Return → Revenue

Totall worth the money, we are loving it. Streamlined the whole exchange process. Kudos to the developers and also the support team, very proactive. 5 stars deserved indeed

Easy set up, helpful customer service and a wonderful app! Surely recommend this for all businesses who are thinking of offering returns

Brilliant app, straight forward to setup with incredible support when I needed a little help or had questions. Many other developers could learn from this company!!

Hilfreiche Funktionen für den Retourenprozess, Formulare übersetzbar, sehr schneller und hilfsbereiter Kunden-Support.

Just what we need to deal with returns and damaged good refunds. Wonder helped me set up the app and choose the settings.. Great service

Amazing app. My customers love it. Fast and easy return and great customer service! 100% recommend it to Others

An easy-to-set-up return/exchange management tool coupled with great customer support! Very satisfied with the experience.

wonder helped me in everything related to the app and she even respond generously and more cunningly.... recommended For anyone.. beginner friendly and easy setup and great customer service

It's an awesome app when it come to smooth return/exchange customer experience, that too with your own branded return page. In the earlier app we there were not much options to return and re-ship the return items to the customer, but with this app we can do all that with much ease. The team is also very supportive particularly Shubham who helped us very much during onboarding process and was very proactive & patient towards resolving our queries even after onboarding. Just one thing if you guys can introduce the bulk refund in a single order, means if there are multiple products to be refunded in a single return request then we have to issue the total refund by mapping one product only instead of all the product. All the very best team Return Prime !

Easy set up, could be a bit tricky to do it but there's a great and fast response from customer service. That make everything easy to set.

TRUEREVO

2022-12-21

India

just started using it as of now it works very smoothly, it helps us to reduce operation time, customer interaction....

管理画面が英語であることを除けば、日本向けの同種のアプリより格段に低コストで導入でき、かつ、同等以上の機能を持っているので大変おすすめです。 サポートの対応も迅速かつ丁寧で、安心して利用できます。 英語が極端に苦手な場合を除き、多くの場合、満足度が高いアプリと言えます。

My experience with Wonder was great... i was having issues with my return prime not showing up and she was able to fix the problem within 10 mins ....very informative on the process and had lots of patience with my concerns.. thanks so muchh!!!

It's been super smooth and easy working with Return Prime. The interface is very nice and it was nice to see that it used our font and adding the brand colour was easy. Nice to know there is support on hand should we need.

Great app, easy to configure, the guides are very helpful and they even offered a 15 minute call to help you out. Great app would recommend

We really like Return Prime, the support answers just in some minutes. Better than the alternatives :) Well, I didn't have any problem , just asked some customizations and guidance.. Perfectly solved..

I was looking for a easy returns app to instal on my shopify account and tried Return Prime, my theme was not compatible and i was helped directly by their customer support which had it up and running within minutes. The process was very easy and the service provided was spot on. Very happy customer. Thank you.

I switched to Return Prime from another service more than 1 year ago. I find the app useful, with many good features like Exchange for any product in the store, various refund options for my customers, incl. bank transfer which is absolutely needed for the markets my store operates. The back-end works smooth and my overall experience with Return Prime is positive. The team behind the app is very responsive and open for new features and improvements.

so far so good. easy to implement and customizable. cannot speak to the flow of use as we haven't had returns just yet. but will look forward to measuring the flow then.

I loved the app best app for order return and exchange request, Support team is really quick and supportive. thankyou.

One of the best Apps to take care of the biggest hassle of any E-commerce store is the exchange and return. As a client, we need easy UI, great support, and partnership with big merchants...all offered by return prime. Thanks for taking care of the biggest pain point in a simple and effective way.

Works perfectly! lovely and responsive customer support too. The App is very well thought out and built. Perfect for any store from India.

this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app

this app is great, very easy and simple to use and very cooperative support team. thank you for this great app

Still in the final setup phases of this app, but so far fairly happen. I did find that it doesn't integrate perfectly with UPS for automation (auto-approval of requests), but otherwise the customer interface is great and the admin interface is straightforward. The support chat is pretty quick and helpful as well. Looking forward to getting fully up and running.