Reviews for Return Prime: Return → Revenue

Top Notch! Great and quick response . Support team helps and solves it in no time . Would highly recommend!

Hi Earlier we were doing manual returns via mails and other channels which were not channelised and cumbersome. With Returns prime- all our returns are now easily processed and sent for pickup. The customer queries have reduced a lot. Fully recommend this app

Very good, reliable, fast and above all sympathetic support! The app is highly recommended. Wonder from the support team is the best!

This product is all you need for your after-service in D2C. I saw many other apps, but the user experience it provides and its features are pretty unbelievable. It is undoubtedly the best product, the smooth handling of multiple returns to managing exchange for higher to lower value orders. I am yet to explore the bot and other advanced features of the tool. I am already amazed though. Kudos to the team.

What a great onboarding experience and quick support via chat. With the customer support's help, i was able to finish the installation within minutes including customization of the customer account page. The app has all the features i need and so far everything has worked as advertised. Highly recommended!

very nice service! wow it is automatic! i don’t have to do anything! it is very very helpful! it also guides! its does all the work!

We are satisfied with how the Return Prime Support Team assists us in our questions and concerns. We are still new using the app but we are finding it very useful and hassle-free. The settings are a bit tricky at first especially on how to set up the reasons for the return. Also had an issue with the return address but got an assistance right away from the support team!

Great help and commitment from the Return Prime team and would definitely recommend this app to anyone wishing to add an easy to set-up, simplistic return method to their store!

Exceptional experience with support............................................................................

One of the best apps available for Return & Exchange management on Shopify. I have been using the app since 3-4 months now and it works seamlessly. Their main USP is to push for exchanges as against just accepting Returns. Support team is quite open to feedbacks and improvements. Also the team is very highly equipped to understand the nuances and figure out a solution. Big shout out to SHUBHAM who has dealt with my innumerable questions and for assisting me regarding all issues.

Easy to handle and Customer service is excellent. Fast replay and help me through complete setup procedures.

Awesome app, the team was really able to answer a lot of my questions and helped me set up a system to allow for a great return process.

I just added this to my store. I wanted to start off with the free plan with 5 requests a month. I was setting up everything and noticed I have to pay $19.99 a month to be able to let my customers exchange for other products. That seems a little pointless to me and does not make any sense. If you are going to allow up to 5 requests (exchanges and returns) for a free plan, shouldn't that include any EXCHANGE? or at least offer a free trial? I will be switching to another app unfortunately.

the best assistence, very quick and very good person. i reccomand it for your business and for a good return

Great App! Does everything as advertised. By far the quickest customer support! The most budget friendly app on the Shopify app store which gives access to all features! (no hidden surprises)

10/10 really like the customer service they are very lovely and will help you even thought you are a starter

The app is a very helpful app and very convenient to use. A great app with excellent features and even better customer support. For a small business, this app has the best combination of price, support and features and can scale with your business.

Great app for returns and exchanges, easy to navigate, responsive support. Thank you very much for the app! It helps a lot.

Très bonne application de gestion des retours ! D'autant plus que le support n'est pas mis de côté, rapide, agréable, efficace ! Je recommande fortement

Great app for returns and exchanges Also, team was very supportive. Resolved all the problems and confusion just in hours. Thanks Shubham and Team Kuddos!!

BEST CUSTOMER SERVICE!!!! Quick and Responsive when I had an issue, they fixed it immediately! Thank You!

Great app! Fairly easy to set up. Needed some help setting a few things up in the backend and the custumer support was super quick and very accomodating. The App seems to be working well so far. I am pleased. Would recommend.

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

The customer support team is very friendly, helpful, and responsive. I've tried a few different return apps and this one is the best one I've tried, for the price. The onboarding is succinct, and I like the super hero theme. 10/10, would definitely recommend this to anyone who's trying to free up their time and provide a good customer experience

Return Prime app helped us to automate the process. The support team quickly jumped over a Google meet call and helped us fix the issue we were facing. We recommend this app for all the merchants who are manually handling the return process.