Reviews for Refersion: Affiliate Marketing

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

We've been through a few different affiliate platforms in the past few years. We've recently onboarded to Refersion. It was fairly simple to set up, though missing some vanity features. Support has been really helpful, in particular, Sean has been quick to help us optimize our system and get us set up on the open marketplace. Primary downside: I wish there was a simpler way to set up multiple offers for one affiliate (i.e. working with an influencer agency).

Primal Kitchen

2022-02-03

United States

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

I love this platform! It works extremely well for what it's supposed to do. Customer service (Andrew, our rep) is always very helpful and timely with his responses! - Nicolas Fisher

Refersion is such a great tool! It makes keeping track of affiliate commissions and paying them out so easy. If working with affiliates is something you think your website would do well in, I highly recommend Refersion. They also have reps that are there to help you with any questions and help you utilize the platform and push your affiliate program further.

Great software and features, awesome technical support from Andre, can't recommend enough Refersion !

Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!

Refersion has been a huge addition to our business. Easy to set up & use & get affiliates to help grow our business. It is a powerhouse. If we could give it a 6 out of 5, we would, because 5 out of 5 doesn't tell the full story of how important Refersion is to us.

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.

Looking great...and Jenna did a great job of getting us integrated with the app...so here's happy affiliating

Andrew fixed my domain so that I could test in a very reasonable amount of time. I am very happy with the support.

Excellent product which abstracts away the trouble of referrals and payment. Integrations such as this can be tricky, but Refersion has a easy-to-reach customer support system with knowledgeable reps (such as Andre, who helped me resolve an issue I had). Support responds pretty quickly (<1hr) to queries, which is very nice.

Refersion is an *exceptional* tool for tracking affiliate conversions. It's so good, we've started using it to track our own internal campaigns by creating a new affiliate for each campaign. However, I was having trouble with getting "add to cart" Shopify links to track correctly. Andre from Refersion went above and beyond -- he included several screenshots to help walk me through each step -- and helped resolve the issue for me. Well done Andre!!

Eric and Andre from support helped us to solve an issue we had with the installation. Thanks to that, everything works fine now.

WP Standard

2021-07-28

United States

Really easy to get on-boarded. Very easy to use and Andre was especially helpful during the process.

okay, now this was probably the fastest affiliate app setup I've ever seen. Thank you for making this app so easy! Highly recommended!

Andre and his colleague Sean have been extremely helpful in responding to our queries and helping us with the installation. Thank you so much.

relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues

I love this app! Easy to understand and makes setting up my website super simple. Andrew who helped me with testing my website was great! He was really fast at getting back to me and made sure everything was running smoothly. Really appreciate his time and making this entire experience great and stress free for me! Thank you!

Andrew was of a great support, quick and proactive. I recommend this app for brands looking to boost their online presence.

Andre from Refersion was fantastic, really quick to assist with setup. It seems to be a great start for using affiliates. Looking forward to seeing what happens! The Smart Cave

I've had a great experience so far. Customer service is on point. Oliver answered all my questions quickly and thoroughly. Honestly this makes me feel secure and comfortable when signing up with new integrations for my store. Looking forward to learning more about this app!

TheBlackPurple

2021-04-21

Canada

I am new to affiliate marketing, very happy with the results so far. The Refersion Market place is great to get new affiliate into the program. Refersion team has been very helpful.

My experience so far has been great! Thanks for helping me setup the test sale Lisy! Excited to get started with Refersion!