Reviews for Refersion: Affiliate Marketing

Alkaline Herb Shop

2022-05-24

United States

I was extremely please with how helpful Jenna from Refersion was. Thank you so much for your excellent customer service.

We use a custom headless integration for Shopify and initially ran into issues integrating. Olivier was tremendously helpful in identifying our manual misconfiguration and helping us troubleshoot. Great app, with great knowledgable customer support!

Andrew Y. was so quick to get our integration set up! We were set up within an hour of starting our free trial, great customer support!

Refersion's app continues to help Shrimp and Grits Kids by providing a robust affiliate tracking system. Our previous tracking system was hard to keep free of bugs (keeping up with constant operating system updates etc...) which was stressful and VERY expensive. Refersion' s pricing is very competitive PLUS having a designated team there to keep our affiliate sales tracked accurately and affiliates happy by paying out and tracking commissions is worth every penny!

Fast support help from Lisy! Refersion always responds super fast and solves any technical issues. Thank you so much.

KNKMiami

2022-04-19

United States

Sean is spectacular, he answers all our questions quickly and concisely and explains very well when he gives his seminars, we are very happy with him!

The app is a great way to manage affiliates and monitor their results. This allows for more strategic affiliate and influencer partnerships moving forward.

Black Buffalo

2022-04-15

United States

Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.

Working with Refersion has been great. Everyone has always addressed our questions with clearly written detailed explanations, including the root cause, and quickly. We don’t find many vendors that do what they say they will, and go above and beyond to find solutions. Whenever we work with other vendors we always complain and say "Why can't they be like Refersion". Sean has being particularly helpful and is so prompt in responses.

Refersion has been a game changer for our affiliate/influencer program! Being able to successfully track the amount of sales + clicks per campaign has helped us decide where to keep our focus, therefore making us more efficient in our program as a whole. In addition to this, the representatives at Refersion are always quick to help us whenever we have a question or need help using the tool.

We have been using Refersion for our affiliate marketing program since 2018 and have always been very impressed with their customer service. We get regular updates to the app which enhance our affiliate experience. Great app and company.

Refersion has been a game-changer to our affiliate program – everything from the ease of use to reporting AND their very responsive customer service. Highly recommend!

Refersion has been super helpful for us to be able to work on our Affiliate Marketing program, and Kiera B. is a rockstar! Thanks for everything!

We have partnered with Refersion to assist us in running a successful affiliate program for a couple of years now. We have found their platform easy to navigate for both the brand and the affiliate. Their customer support team is attentive and available when there has been a need for assistance. We like that we have the ability to customize our program to run in a manner that best fits our brand's needs.

Refersion is a great option to get starting within an affiliate program, especially if you're doing outreach on your own outside of the platform. It does not have the capabilities to seek out new leads and offer a variety of offers within the marketplace as some other options, but for the price, it's a great building block for brands new the the affiliate space.

Refersion is great. Super easy for the merchant and super easy for affiliates to join our program and grab their link. I recommend refersion to everyone.

What a great, cost-effective way to start with Affiliate Marketing. This app allowed us to approach our customer base with confidence and show them how to make commissions with selling our products. Smart syncing with Shopify shows you which orders the commissions are associated with, making it easy to go through the approval and payout process. Love the automation processes.

Southern Trends Boutique

2022-03-08

United States

I use this app for my brand ambassador program and LOVE it! Very easy to use and to navigate. Andre has helped me with a few tasks and was very responsive and helpful to get my questions answered and fixed! I highly recommend this app.

Signed up but cannot move forward since there is just no response from this company - apparently I need to grant access to their login request. Have given up trying to contact them.

There are billing us both throughout Shopify and with our credit card. double charges, what a scam, I'll make sure to report that, you are counting on that a busy business owner won't notice and it will just go by.

The two best parts of this app are 1.) amazing customer support (Sean was super quick to answer my questions and get me what I needed) and 2.) the fact that you can create a discount code for podcasters who would rather have something easy to use to track sales and commissions than having to only use a link.

I haven't used the software much at this point, but I can say that my experience with the support team has been great. They reached out to me to help me set up a test order on our store. We were in the middle of a major theme update and they were willing to come back a week later to run the test when we were ready for them. Their team is friendly and great with getting back to you in a timely manner.

Very user friendly! Andrew was very swift in integrating my refersion account to my shopify site. Thanks Andrew!

So far, so good! Andrew was helpful in getting us set up. Now I just gotta get out there and share it with our customers! :)

Good widget and easy to use. Customer service Andrew really effective and push all process rapidly. Now our program has been successfully published. Good job.