Reviews for Refersion: Affiliate Marketing

They're customer service is terrible. I've been trying for weeks to get a simple issue resolved and they keep ignoring me. No response at all. I recommend LeadDyno or another service.

The app does what it says in the box, customer support has also been excellent - thanks to both Erik and Emma for their kind help!

The app DOES NOT integrate with Skimlinks as they state in the integration pages (https://www.refersion.com/integrations/skimlinks). I messaged and spoke with support over a week ago. They should either provide the integration as stated, or remove the claim - very misleading. Otherwise, the app was easy to install and works without issue.

I've experimented with other affiliate apps and this one is by far the best!

I easily integrated to shop. Had some questions how to transfer referral from landing page to shop but Erik from their support helped same day and it works.

Great help from Eric, thanks for helping me setting Refersion up on the site. Already have my first affiliate from the Marketplace.

The set up to the app is fairly simple. I had a few questions still, but Erik helped me quickly and efficiently. Can't wait to get started!

Just started with this App. Loving it so far. Super impressed with their customer service and quick responses. Erik is my man!

My experience was great up until the past month when I was contacted to update my credit card, stating that a charge wasn't going through. Puzzled since funds are available on my card, I responded inquiring about the amount they were wanting to charge - I have a protection that does not allow any charges to go through if I haven't pre-approved them. After two attempts to get my response and two different people responding with simply "update your credit card number" (no response to my actual question), I received an automatic email stating that my account has now been cancelled due to unsuccessful attempts to charge my card. I'm sad with a bad taste in my mouth with how this company went about evading my direct question of the amount they were attempting to charge and simply cancelling my account - it gives the impression they were attempting to charge more than I had agreed on. I'd say the app itself works fine but the people behind it have raised many flags for me and I feel it a duty to share this experience. UPDATE: After receiving a phone call from Shibo, it was explained that the cancellation was an automatic result from a final attempt to charge my card - it wasn't an intentional action. In the end, Emma and Shibo explained that the charges they were attempting to put on my card were the same as my original payments which is all I wanted to confirm in the first place so I could dig deeper on my end. I've cancelled my subscription though I may return as a customer in the future. The app itself works fine for what I was using it for.

Teami Blends

2017-09-27

United Kingdom

Thanks for a great software and amazing customer service!

Herbal Lodge

2017-09-21

United States

I had a problem, we are working to resolve. If it is resolved to my satisfaction I will change my review. I do appreciate them reaching out. Look foward to a solution.

Erik & Shibo were second to none in helping me with my set up. Their support was quick and they went above and beyond to ensure that I had everything I need. I would never hesitate in recommending them and I am confident you will have a great experience using Refersion.

My thanks to Erik and the Support Team at Refersion for their knowledgable, efficient and friendly help in setting-up my Shopify Store. Refersion is a vital value add component that will facilitate DBPC membership growth. Great and informative Crowdcasts !

Get Refersion if you want great support. Erik is the best and he will take as much time as you need to make sure you understand the ins-n-outs of this product and how it can work best for you.

The Refersion support team has been wonderful in the process of me setting up my online store. Great app!

New customer but recent problem corrected quickly and great communications from Erik!

Australiana Botanicals

2017-09-06

United States

Erik is quick and responsive. Very helpful. Thanks

Vitality Extracts

2017-09-06

United States

Awesome app! Does exactly what it is supposed to and is incredibly easy to use. Equally as important, the customer service is excellent. Layth is the man!

Had a great experience, particularly with Erik, in getting this set up. I wanted something that could track orders through our own wordpress site rather than just through shopify, and he was able to help me get it set up after just a few emails. Great support and prompt responses.

As a Shopify Expert at Blend Commerce, we both use and recommend refersion frequently. It's very easy to setup, makes managing affiliates an absolute doddle and just takes the stress out of having to manage external payments. Great for all Shopify Store owners.

Erik was very helpful and responsive to answer questions and help test orders for my store. While I haven't gotten any orders yet to use this to it's full potential, I see people promoting the site already.

Refersion is exactly what a company like us that sells both physical products & a subscription service needs. Reversion's integration with Paywhirl was one of the main reasons we chose to give it a try. Although it didn't work on the first try, Erik from Refersion was outstanding in his support for us and worked patiently with Paywhirl to get it all to work for us. We're blown away! I highly recommend Refersion to anyone looking to launch an affiliate marketing program.

Refersion allows you to create your own affiliate marketing campaign with registration pages, managing of affiliates, conversions, payouts and so much more. It is extremely easy to use and also very powerful and flexible. Shopify integration is smooth. There are a plethora of support documents, and if you're ever stuck, Erik from Refersion is outstanding. Highly recommended. I just wish Marketplace was a bit more active and the Professional Plan was a bit cheaper!

Layth was super quick to help us and made my life so much easier as i didn't have to get involved it was all done and set up perfectly!! Thanks so much!!

United Bracelets

2017-08-25

Australia

Lots of similar products out there but this one is the best! Thanks!