Reviews for Refersion: Affiliate Marketing

Bunker27

2017-06-05

United States

This is a great app and we love using it for our Brand Ambassador program. Very easy to use and get the hang of. I would highly recommend it. Customer service / support is GREAT and they are always looking to improve the app and add new features.

The guys at Refersion are top notch, and are always there when I have a question or need. Their affiliate tracking software is also top notch....have never had any issues w/ tracking as our company has had in the past with other affiliate programs. If there ever were an issue, I trust that the guys at Refersion would make it right for us.

Ran into some issues initially with the App. For whatever reason, it wouldn't track commissions when switching browsers. I did a complete restart and cache/history clear on all browsers, and then my test orders went through. Initially there was a delay in support, but after making contact, they have been very responsive. The only thing it really needs further is to be able to change the Social Media icons for simplicity on the Affiliate's end (If it's not stupid simple, they won't use it we found out), so hopefully they can customize that or enable that option for the near future and I think this will be the best affiliate App available. So far, for it's features and simplicity of integration, it's the best thing going, and the pricing seems pretty fair for what we need.

Update: the guys at refersion were kindly able to negotiate a refund from Shopify on my behalf, which I am very happy with. I would recommend the app itself based on the functionality, but would suggest users be mindful of their subscription cost etc. I was charged the maximum tarrif for this app despite subscribing to the entry level subscription and removing the app. Both Shopify and Refersion have both been useless and neither were willing to help as they claim they do not have a refund policy... The lack of customer service from both is disgusting and I will be considering a move to another platform. Purchase/trial at your own risk.

Erik is very patient and always helping us from setting up the app to providing ongoing support. Definitely recommended! Five Stars!!

Incredible customer service and ongoing support for integration and beyond!

Quite good I think but once you have an affiliate program it's difficult to change it

After learning how to work the app I love it . Eric was really helpful in helping me set up the app and didn't get get off the phone until it was done .

We recently decided to add an affiliate page to our site. There are a few affiliate apps on Shopify, but Refersion had the features we needed. We have a fair amount of affiliates now sending us business, and the app does as described. Can't really ask for more. www.TrafficPros.org

ideal for creating MLM very simply - thanks www.TheVapourClub.com

Best Maps Ever

2017-02-13

United States

I don't work with many affiliates but the app has done its job.

Great service! I had a hard time finding the "cancel account" button other than an email in the contact section. This was really frustrating but I KNOW they care about service and the image they have because they called me to make sure everything was good as soon as I cancelled via the contact form and left a review sharing my frustration with not getting a instant confirmation of account cancellation via the email. Much appreciated! Thank you for great service!!

So glad we went with Refersion! The app is very user friendly and the support is awesome. Super thorough, helped us with all our questions quickly. The app is very well thought out and the knowledge & support of those behind it to help us get up and running was key. Thanks so much Refersion!

Bokksu

2017-01-12

United States

Refersion was super easy to set up and immediately begin tracking affiliates for my online snack subscription store (www.bokksu.com). I've been able to get more referrals and sales because affiliates trust Refersion and know they will get their proper commission through this system. Highly recommend trying Refersion out!

Csa Medical Supply

2017-01-10

United States

Awesome app makes setting up an affiliate program for your store a breeze.

Cool app. All setup. Hope to see the ROI soon. Easy to use. Alex the founder is great help. Looking forward to the software helping us grow.

Loved this app. Makes affiliate tracking so much easier, we increased our revenue but more importantly decreased our remarking costs.

The team has been very helpful in helping me walk through the process. The integration was fast, the links work, and we were up and running within minutes. Great application!

We use Share a Sale and Refersion. I like Refersion because it gives us more control and is very simple to use and make payments to affiliates.

Excellent way to promote www.techprogear.com and increase sales conversion. Thank you Refersion.

Great app, currently on the 14-day trial.

Nutririse

2016-11-07

Canada

Great way for anyone running a physical products e-commerce store to benefit from an affiliate program. Easy to use for both the client and affiliate.

Refersion is a great tool that allows us to create a tailor-made affiliate program that suits our brand. Support has been responsive and very good and we feel that Refersion has definitely been the correct choice for www.la-kult.com.au. Thanks guys.

Great app! Looking forward to seeing what it can do!

Great app so far. Looking forward to seeing how the effectiveness of the affiliate market.