Reviews for Recharge Subscriptions

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Solid app for managing subs, and excellent customer service from the ReCharge team to address queries

I've been using ReCharge for a while now and have always had great service. Recently we had a billing issue, and within a couple hours on a saturday it was rectified and I was moving forward. Other than that I've never had any issues!

Wimberley Puzzle Company

2021-06-05

United States

I used this app to add a subscription box to my puzzle website. It's easy to integrate, easy for customers to use and maintain their information, and ReCharge provides excellent customer service.

I really enjoy using recharge, I hope they can do more to improve customisation of customer portals, otherwise a good service!

I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities. Thank you Milena and ReCharge folks, Best, Raul

I was skeptical about no phone support for the issue I was having but the customer service rep/tech who helped me was quick in responding via email, super clear in her instructions, and knowledgable about how to help me resolve my issue. Very happy we worked it out with no problems.

Sagely Naturals

2021-06-04

United States

Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!

Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.

*Edit -Ranson helped us get this working so I edited my review. We cant even get a response for their support staff to get us up and running. Very Unprofessional. I hope this doesn't happen to anyone else.

Milica was super helpful and efficient in solving my minor issue thanks! Appreciate the delightful interaction.

Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!

Nikola has been great! She's helped me with several inquiries that I had today and was quick to resolve them for me!

Poor customer support. They have a massive paywall to be able to access a standard level of customer support.

VEGAMOUR

2021-06-02

United States

Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.

Recharge has been incredibly useful and the IT support desk are prompt and helpful with questions I have had.

Great service. Been using since 2019. Support team is quick and extremely helpful. Highly recommend to anyone looking with a subscription offer.

The Support Team is always extremely helpful and responsive. Always a pleasure to deal with!! A+++ employees in Jairus, Elli and Nevena!

May 16th: Nikola C. was very quick to respond, very friendly and fixed my problem straight away. We setup a free subscription for a contest winner and she was able to set it up straight away for me. Thanks Nik! May 28th: Snezana A. helped me set up a unique subscription for the office space attached to our building. I had very specific needs and they were able to sort it out within moments! Couldn't be happier with the friendly and professional service provided. Thank you Snezana!

I love this app. It's really very helpful to manage subscriptions on our Shopify store. It's easy to customize. The support team of Recharge is unbelievably good, super swift, giving very detailed answers to all questions. I vividly recommend Recharge!

This app has been pivotal in my business, and the customer service (I spoke to Nikola) is great- I was able to contact them easily and got a response and solution quickly. .

We have a lot of questions all the time, since we try to figure out how to do it best. The support is amazing, they respond fast and are very helpful and honest in what is and what is not possible. Working together with Recharge and a Shopify Developer, made the possibilities almost limitless. Thanks a lot!

Campfire Treats

2021-05-27

United States

ReCharge is a great app to manage subscriptions for your website. Their customer support is competent and helpful.

I use this app to keep track of subscriptions. I like that the developers are quick to fix issues. They are very helpful!

Nikola was fantastic and quick in helping me solve an issue with one of our products, great customer service!