Reviews for Rebuy Personalization Engine

The app works great and the customer support is fast and good. I especially like the smart cart which is super for conversation.

App is amazing and support even more so. Quick to respond and the app drives revenue by increasing AOV and more

I love the application. I haven't had many rebuys, but that's due to slow traffic on my website. But the app is easy to install and works perfectly!

I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features. Definitely a great app that I highly recommend!

Game changing functionality, and fantastic support team. Recently helped identify a bug in our website that had crippled us for a few days even though it was nothing to do with them. Highly recommend. - Also to note, if you use Recharge there is no alternative so stop the hunt!

Great customer service! I had an issue with the billing and they were quick to give me a complete refund. The app itself is very useful for upsells and cross-sells.

Rebuy was recommended to me and I gave it a try, it is a great app for upsell and cross sell. The team at Rebuy was very helpful and they addressed all my enquires quickly. I highly recommend it

Have used this app on multiple stores, the ease of use and helpfulness of the staff is impeccable. Amazing features like pre and post offer checkouts, smart cart, product recommendations and bundle features. Lots of creative ways to utilize this app and can be integrated/customized to any theme. Shout out to Nick and Matt for all of their awesome help!

Very clean and super easy to use. Looks great on our website! Their staff is also incredibly helpful and quick to respond.

Contacted the support as the smart cart doesn't work with the theme that is setup and after 5 days i am still waiting and nothing has been done. Even having access to my shopify they aren't contacting me anymore. Pretty disappointing as thats the only reason i haven't started my ads with a non working cart upsell. So now i will have to set everything up from scratch with a different app

This is the best App on the Shopify app store! Rebuy has helped my AOV go up by 30%. This app is a game changer!!! Added bonus the customer services is amazing!

Strauss was incredibly helpful in creating custom css code to add to our cart for a very specific product need. He quickly and efficiently helped us to resolve this issue in a day! Thanks so much!

A game-changer. If you do not have this product, you are leaving money on the table. Team is incredible, product is even better. Couldn't recommend more.

This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.

great app and good support. already seeing an increase in AOV. easy to use and install. highly recommend

We LOVE this app. It does everything you would expect and more. Though, what I love most about this company is their amazing customer service. It is the best I have ever experienced, really amazing and supportive. We've been using Rebuy for over a year and love everything about it.

I downloaded this app purely for the post-purchase offer feature but was very happily surprised with many other features of which our website now uses. The Rebuy support team, in particular, are fantastic and always willing to help and solve problems fast. 100% recommend.

Nothing else but just amazed by their professionalism and the level of their skills! Super happy to have such a team and app by our side! Everyone should try it!

Kate Hewko

2022-01-22

Canada

Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!

Rebuy is a fantastic way to offer upsells and a better cart experience. It was was super easy to install, and it's easy to implement new features and customize to your needs. The support staff is awesome—always helpful and extremely timely.

Printfresh

2022-01-14

United States

Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.

Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.

I signed up for ReBuy only for their mini-cart functionality (which has been great) but was blown away with the other features the app provides as well all for the same price. We were able to get rid of a couple of other apps because of this. Support has been great as well. Highly recommend!

Bluebird Provisions

2022-01-12

Canada

Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things. Would recommend to you!

We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.