Reviews for QuickBooks Sync by Webgility

We would recommend Webgility. It has allowed us to connect our Shopify and Amazon store fronts with QuickBooks. It will save us significant time by automating processes which we used to do manually. It should improve the accuracy of our books as well.

Overall great experience! I just set up Webgility about a week ago and it has already saved me countless hours logging sales! Great support as well!

Looking forward to learning the app. Newest version has a simpler layout and Integration was done pretty quickly by staff.

Webgility really helped me a lot on the integration between Shopify and qbo. I recommend it to everyone.

Prerit was totally great in helping us with integrating shopify, quickbooks, and webgility. Very smart and informative.

very knowledgeable customer service! they know everything here and i would not hesitate buying this software agian

Prerit Agrawal was very helpful and kind person to understand every point of requirements and we learn many automations process through webgility.

Update: 1/5/2023 After a frustrating start to getting a significant issue resolved, Mudasir stepped in to help decipher why data was being overwritten. His magic touch resulted in not only the problem getting solved, but set the stage for making sure it doesn't resurface. My most recent interaction with Nehal provided insight into why an unexpected inventory issue occurred, and gave me the added understanding that it was not likely to be an ongoing issue. The Webgility connection between Shopify and Quickbooks is stable, and the support team does a great job.

Huimanshu was great! He worked to get our SQL database installed with Windows 11 when no one else could!!

Himanshu was very helpful and answered all my question. He assisted me in getting the data I needed to follow up with discrepancies showing between my website and my point of sale.

Rockport Candle Company

2022-12-16

United States

Had a wonderful experience with Faizan from Webgility! The onboarding process was thorough and concise. He was very helpful and took the time to answer all of my questions. The software does everything and provides with everything you could need to sync your Shopify transactions with QuickBooks.

Scent Fill

2022-12-15

United States

Migrated from connex, which was a disaster in the end—integrated directly with Shopify and Amazon marketplaces. Intuitive dashboard with every feature needed. P&L for every transaction and automatically post merchant and seller fees. Onboarding was the best I've experienced with any software vendor. Could use some more work with sales tax calculations and breakdown instead of a gross amount by state

Ethan+Ashe

2022-12-02

United States

Overall I like this app, however it is a bit confusing and set up took me hours and hours with their help desk. Sometimes, it is a bit hard to understand the people at their help desk. Today-I just called because I had some orders stuck, Himanshu was easy to understand and took care of it right away.

friendly use app for all level of retailers, easy to sync and transfer product from webgility to shopify website and keeping the inventory updated all the time

Webgility Customer Service is great. They are hands on through screen sharing but also teach me so that I can troubleshoot my own errors in the future. We've been using them with our QBPOS and Shopify for over a year now.

Skout Organic

2022-10-28

United States

Great app and great service! If you want it done right use this app. Also, if you get the pleasure of working with Kshitij on your implementation then you're in luck, he helped us along the way.

Webgility saves us an enormous amount of time capturing the detail of sales wanted in QuickBooks. This detail helps drive critical decisions to improve profits. The Webgility team is professional and provides valuable onboarding support. Worth the investment.

Saves so much time, and the customer service quickly helps with any issues that arise. So happy to not have to invoice everything manually! We use Quickbooks on a hosted network, and this has been our best solution.

Webgility is making it a lot easier for me to run my online store with my brick and mortar. I think that it will help me become a more successful small business by being able to have a fully integrated e commerce system. Help desk is AMAZING. I was able to schedule a walk through with no problem and I'm confident that I'll be able to move forward with making my site even better!

We have been using Webgility for about 2 years now to synchronize our orders and inventory between Shopify, Etsy, and Quickbooks. It did take some time in the beginning to get everything working properly which felt like a challenge. However, I'm glad that we stuck through it. Once we were a couple of months in and fine tuned all of the settings with the help of the webgility support staff it has run very smooth and has saved us a great deal of time in data entry. On occasion (2-3 times per year) we will get an error due to Webgility or Quickbooks updating their software. But a quick call to Webgility Support resolves the issue. The Webgility support staff will commonly do a screen share and fix everything as we watch. Contacting support is typically very fast with a hold time of less than 2 minutes. I have seen reviews that indicated that the support was handled by a call center. At first I believed these reviews but quickly realized that support is simply an India based company and that the entire staff is extremely well versed and trained in the software. Bottom line- you may be a little frustrated when first starting off- but stick with it- once you are up and rolling you have access to some of the best integration and support staff that I've experienced.

I liked the customer support and onboarding experience. The options available in the platform are exhaustive and helpful.

This app is the best for allowing your QuickBooks POS to synch with Shopify. It allows the quality and variants to be synched with a touch of a button. Also they have the best phone support with no wait time.

Store Fixture Showcase

2022-10-01

Canada

very good service for online order not post to quickbook desktop great help. Orders posted fine to quick books

This app has helped the linking of our online store with QuickBooks work seamlessly. I would highly recommend!

We enjoyed working with Webgility as it helps us to easily import our online sales into Quickbooks.