Reviews for QuickBooks Sync by Webgility

I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.

LASHFOOD

2023-10-04

United States

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

I was referred to this App by our web developer as an alternative the the less expensive or free Apps. Although the cost is considerably more the functionality is incredible actually beyond my expectations. I would highly recommend this to anyone that wishes to easily maintain accurate QuickBooks Online financial information from website sales.

Webgility is a great software if you are looking to integrate Quickbooks with Shopify. This includes Products Sync, Customers Sync, Order Sync (As paid or Unpaid), etc. Many details go into it, but Webgility's team guides you through all of the settings and ensures that the integrated settings match your business's preferences. One thing Webgility truly stands for is its customer support; they will help step by step in the process. Thank you Faizan and Lalit.

I have tried many apps that promise an easy Quickbooks integration, Webgility is the only one that really works. Faizan and his team walked me through the setup and followed up with me until all was set up right. I can definitely recommend this app.

5 star customer service: First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!

We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!

We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues. The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.

We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.

Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.

Online supplement sales - Shopify > Webgility > QuickBooks Online Our inventory is maintained primarily in QuickBooks so it was important for me that the app was able to easily map shopify sku's to QuickBooks products. It can do alot of that work auto-magic-ally but it also allows for manual mapping as well. This app does support QuickBooks Online Product Bundles, and unlike some other apps offers a solution to mismatched pricing between product bundles in Shopify and QuickBooks Online so that I'm not constantly having to go in and update synced orders to match the actual order price. I waited too long to implement this software, I'm actually sad about all of the hours wasted on manual processes and other apps that just didn't meet the specific needs we have. Kshitij did my implementation and he was phenomenal. Actually everyone I've interacted with at Webgility has been very professional and extremely helpful. I tend to be impatient with onboarding calls and such but Kshitij was responsive and flexible with me and showed me only what I needed to know rather than sticking to a script and wasting my time. Excellent customer service experience!

The onboarding training with Faizan was soooo valuble!! His answers are very specific to all my questions and concerns. As a bonus he is very positive and encouraging in navigating nd learning this app. Webgility when working properly and when i know more about the different aspects and settings works like a dream! I have been a customer for more than 3 years and am still learning and webgility is still improving and training me!

My onboarding with Faizan was outstanding. He was very knowledgeable and easy to work with. I look forward to using Webgility.

Emmaline Bags Inc.

2023-06-19

Canada

We have had such excellent communication and support from the onboarding team. Kshitij has been amazingly clear and helpful to us. This app is clean and clear and easy to use. We have had a lot of problems with another sync app, which caused nightmares for us. This works like a dream and we are very happy with moving to this app. It's exactly what our business needs to handle tax and variants, and a very large product offering. Thank you!

Amazing Customer Service, and when we did the Demo call Prerit our Implementation Specialist was AMAZING! His tone of voice, and patience to answer my questions and explain the features and capabilities of Webgility was great. Extremely thankful for him and for what Webgility is helping us do to manage our multiple stores, and keep accounting tidy and clean.

We tried out six different Shopify to QuickBooks integrations and found each lacking needed features. In the end, we landed on Webgility Desktop. My only complaint is that I wish we could have used Webgility Online, but it doesn't support Shopify POS. Aside from having to set this up on a local computer, the software is probably the most flexible solution on the market, making it easy to conform to exactly how you want to run your accounting. And Prerit offers a very solid onboarding experience, taking to time to carefully go through all of our questions and make sure we have answers.

Thank yo for all the support! I learning a lot today! I have a great experience with Webgility! Thanks again!

Subscribed to webgility Shopify sync to Quickbooks Online & eBay. QBs worked well, tech support never got eBay sync to work. I cancelled and now they will not refund. Not happy. Test before you buy with these guys

Prerit is literally the best. More than willing to answer completely unrelated questions with absolute and exacting accuracy; he helped me solve a very difficult one-to-many SKU mapping problem not just in WG but in Quickbooks Desktop as well! Prerit is an absolute credit to this team.

Set up took some time and was complext but Prerit was incredible to work with. greatly appreciated all the support from him during setup and believe webgility will be a powerful tool moving forward. thanks Prerit!

Making the process easy, I was nervous about having to set it up myself, but the onboarding process was easy

Best Support and best software I currently using for sale Channels. Saved me a lot of time and headaches. The support team are better than Amazon, FB, and google! Their team members well trained well spoken and very educated on their software.

Very straightforward system to use. I was very nervous going into this, and having the responsibility of setting it up for my company, but the team made it super easy to integrate.

Prerit was wonderful! We quickly dissected all of my issues with integration and resolved them. I have a much clearer understanding of Webgility after the onboarding call. Thank you!

Browning Trail Cameras

2023-03-21

United States

I started this journey after a very bad experience with a competitor application. I have to say this has been night and day. The team Deep and Prerit have held my hand through this process. We were successful in getting my Shopify Stores connected to Webgility and Webgility connected to my QuickBooks. Any and all questions that I had they found an answer for! It is great the amount of personalization they are able to achieve. I look forward to using this application to streamline my order process, improve accuracy and provide more time for the more important things - Connecting with Customers.