Reviews for QuickBooks Sync by Webgility

Vinayak was very helpful with my Webgility questions. I would strongly recommend Webgility. Thanks..

Excellent Service. Customer Support is very helpful and always resolves any issues. This software has saved us a ton of time.

Flymen Fishing Company

2020-02-19

United States

Vipin and team are very helpful and knowledgeable. We would highly recommend the Webgility Application

I highly recommend Webgility. The support is stellar and they are always very friendly and helpful. Devendra was most helpful and solved my issue IMMEDIATELY. He even stayed on the phone with me to ensure the download and sync was entirely complete. Very satisfied!! Dawn at Treats for Chickens

Himanshu Thank you very much for your help today. It was a pleasure working with you. My issues have been resolved professionally and I am very satisfied with the service I received.

Nikhlesh is the best!!! He answered everything I needed and was so patient and helpful. We were having issues the way our tax was being imported and he managed to clear everything up as well as some item importing. Their customer service is excellent. The tool requires some set up, there are so many settings that it is best to work with support, but we have been using webgility for years now and everytime I work with support our importing gets better and better. Thank you Nikhlesh!!

CraftChameleon

2020-02-13

United States

Vicin was very helpful in correcting the issue I was having mapping products. He showed me how going forward to correct this problem

Although we are just getting started with Webgility and Shopify, we are excited at its possibilities. So far so good and the support has been professional, friendly and excellent. We look forwarding to getting up and running and able to do all of this on our own.

Best QB Synch tool ever.!! Great support, it does everything we need to keep up with our store. Vipin!

I use this app with our Shopify site, Kanishk helped me to get our scheduler working properly and help to use the application properly. He was very helpful and good to work with.

TrampolinePro

2020-02-05

United States

Vinayak was very helpful in solving my issue. He went above and beyond to solve my issue. Thanks so much!

The ease of using Webgility has greatly improved our day to day function. The automatic syncing with QB and our online store has been a vast improvement from the previously manual and time consuming process. Kanishk Sahu (and every other person we've spoken with) is always very helpful, taking time to explain in detail the functions of the system and assist with any issues we may have.

Zing Bars

2020-02-04

United States

Himanshu was a great help today with configuring our Shopify store. I really appreciate his attention to my questions and him helping me to understand the steps on my own.

Migrating was easy! Their tech support is easy to work with, so professional and they get it right the first time!

Great service ..very prompt. Thank you Vipin! I highly recommend this application. Thank you Webgility.

Kanishk was very helpful in providing me answers and resolving the issues I was facing. Thank you!!!

We were having issues with our product sync. Support team reached out quickly and efficiently solved our problems and got us back on track!

I'm speechless. Thrilled everyday to be using this app. The best customer service I've experienced. The friendly and most capable people will be taking care of me like Shekhar. 01/21/2020 Once again Shekhar came to my rescue and helped me fix the issue I was having.

I was having technical problems with my Webgility app and they service department was quick to return my support ticket. I spoke with Chandra Shekhar Yadav and he was on my problem! He ran into a few issues and still did not give up; he contacted his support and was able to solve the issue! I am so thankful that my store is back and running; thanks to Webgility support team! Thank you!

Webgility is the only app we have found that will reliably bi-directional sync Shopify & QuickBooks. Most of the support guys are good, including Shekhar. A few of them struggle, but that is probably to be expected in any support organization as new staff is trained. Overall we are disappointed in how often we have to call support because of problems with Webgility, but they always resolve our issue either manually or with an app update, which is frequently required & is a manual process. The app is also expensive compared to other Shopify add-on apps, with ever user requiring a separate license plus one for the dedicated "server" that does the actual sync. We check frequently for an alternative to Webgility that is less expensive, more reliable & does everything it does, but haven't found anything even close yet.

It was easy and quick. Vipin was very helpful and solved the issue fast. I would recommend this app.

Webgility is a great tool to connect your online store to Quickbooks desktop version, Kanishk helped me set up our store quick and easy!

The webgility team was very fast in diagnosing my problem and walking me through the steps to fix it. Definitely appreciated in this time crunch world we live in. Thank you to Kanishk!!

Amazing Customer Service - Hats-off to Nikhlesh and Shekhar!!!! We had this issue with our US Shopify account connecting to QB and these guys resolved it in few minutes!

KABOOST

2020-01-14

United States

Customer support has great hours and usually no wait time. SC agent Vipin was very helpful and surely knows his way around integrations.