Reviews for QuickBooks Sync by Webgility

Chandra Shekhar Yadav was excellent at EXPLAINING how to adjust our settings. Thank you for the one-on one attention, it is much appreciated for someone not very technologically inclined

Technical support was most helpful. Webgility integrated seemlessly with Quickbooks. ..............

Kanishk Sahu from webgility support was very helpful in resoling the desktop sync. Help was on the way fast an it got resolved quickly.

This is a robust program with far more bells and whistles then you probably ever need or use. From the time Webgility was installed, the software never performed properly. The scheduler continually would freeze our company QuickBooks File and not allow other users to then login. We updated our version of QuickBooks, rebuilt our company file, moved computers, contacted level 2 support and nothing worked. Ultimately Webgility put in a ticket to Intuit because they could not deliver a solution. In the end, we had the software shut down for a month until we found a better, simpler solution called Connex which I would highly recommend over Webgility.

Lucia's World Emporium

2020-08-25

United States

Nikhlesh helped me with using a new platform (faire.com) to import orders into unify then QuickBooks POS. He used trial and error and figured it out very quickly for me! I am so grateful because this will save me a lot of time! :)

Webgility is very easy to use. But when I do need help occasionally, tech support is always available and very helpful. You get to talk to a live person right away and they walk you through the entire process.

The integration works well and is great. Posting to quickbooks has never been easier..................

The Nut Garden

2020-08-21

United States

We needed a customization and they came through with a solution and it works great! Application works perfectly with QuickBooks.

Webgility is a useful bridge between shopify and quickbooks and as a small company we've found the service useful. It may need certain per-requsites to function to its fullest - so do check on that. The company's biggest asset is their staff and the ability to reach and speak with them. I've had very helpful experiences and my recent call with Chandra Shekhar enormously helped me as we were taking some new steps within the company and with Shopify. Shekhar helped tweak things within Webglity to offer the outcome I needed. Thanks. Abbi

Good integration and easy to use but watch your card payment for excess charges that were not agreed upon. Hard to get ahold of the team to fix this

This application allows me to improve my overall administrative experience when it comes to quickbooks and product syncing. Thanks to the great support staff at Webgility

Himanshu was very patient and helpful and helped re-install this app for me. I am very grateful for his help with this app. I just installed it a few days ago and am anxious to get started. We posted orders into Quick Books fine.

Nexbelt

2020-08-14

United States

Himanshu is always very helpful with resolving any issues. This process has been very simple. He helped for Quick Books and Shopify settings

I'm sure the app is great from other reviews, but I waited a 1 week for the set up call and with 15 minutes left rep claims to have internet issues and has to jump to another call right after mine. Ended up rescheduling a follow up 4 days later. Not the kind of service I would expect after paying for the year up front. I hope they're hiring more customer service.

Himanshu was great in helping we setup with the Shopify and Quickbooks online integration. Initially I download the desktop app which was incorrect and he helped me get setup with QuickBooks Online. Will post an updates once I use this more.

Support is always very helpful. The integration with QuickBooks saves me a bunch of time.

I'm looking forward to having this app set up completed and seeing it in action. There was some pressure to rate the app before the implementation was complete so I originally rated it as a 4 pending completion. I'm now revising that to a 3 because of issues with communication from the implementation team. We are very close to completion, but after completing a step as instructed the progress has now been stopped for over ten days.

Renee Taylor Gallery

2020-08-10

United States

I use this app to sync my QuickBooks POS to my online store. The customer service is very good. Nikhlesh was extremely helpful when I had a syncing issue due to my special use case. It's a powerful program that can be used in a number of ways. I highly recommend it!

Been using Quickbooks POS with webgility for almost 1 year now. We have had excellent customers service and help any time we have questions! Thank you!

Customer service was awesome. Nikhlesh was very helpful and I got everything resolved. Webgility online is connected to Quickbooks.

Himanshu Patil helped us figure out sales tax issues, import Quick Books sales and was very helpful through out the entire process. Thank you!

Excellent customer service provided today by Nikhlesh. Still working on getting orders to upload properly in QuickBooks.

There is no perfect solution for every single company and their various applications, but this program is constantly updating to meet the changing ecommerce landscape. We use Webgility across several ecommerce channels to integrate with our QuickBooks. Their technical support is excellent. I have very specific requirements to keep our inventory levels accurate and have seen the developers create special plugins to try to meet my company's requirements. The tech support alone is worth the money.

Kanishk has gone up and beyond helping us with the issue. He noticed that we needed to be upgraded. He was very kind and willing to explain thing until we fully understood the process.

Wonderful program makes my life easier and wonderful support staff always helpful and very friendly. Chintan was extremely helpful and as always a pleasure speaking with the customer support team. They get things back on track quickly and effortlessly. Thank you