RX Smart Gear Canada
2024-04-12
Canada
I just had a second support session with David, and I can't thank him enough. He has gone above and beyond to be able to give me a hand with my issues and concern Paul's assistance with QuickBooks and Shopify was invaluable as we launched our new company. His expertise helped alleviate the stress of managing finances and e-commerce operations, ensuring everything ran smoothly. Paul's guidance and support were instrumental in ensuring our systems worked seamlessly, allowing us to focus on growing our business. We highly recommend Paul for his exceptional skills and dedication to helping new businesses succeed.
Plunge Audio Inc.
2024-04-12
Canada
Great service!
Twisted Creek Apparel
2024-04-11
Canada
I was having issues with our sync between Shopify and Quickbooks. The online chat help was so useful and Sherwin was able to answer and solve my problem quickly and effectively. I was able to get back to work in a short amount of time.
Institut Apprè Beauté
2024-04-10
Canada
Excellent service d'implantation avec PAUL! Très à l'écoute de nos besoin et disponible pour mes questions. Malgré la traduction d'anglais à Français, les directives étaient très claires!
Concrete Countertop Solutions
2024-04-09
United States
This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend. Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.
Medilution
2024-04-09
Netherlands
They have excellent support. CLARISSE in particular. Great help!
Over The Moon Gift
2024-04-09
United States
David was a huge help in fixing a problem I created in linking Shopify to QuickBooks! it only took a few minutes and the problem was fixed!
Velgen Wheels UK
2024-04-09
United Kingdom
Top support as ever. Honestly one of the fastest and best support staff ive ever encountered. Thanks Rafael and team!
Equine Leg Magic™
2024-04-09
United States
Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!
Pamly
2024-04-08
United Kingdom
I love this app, paul was great :)
Meco Reptiles and Enclosures
2024-04-08
Canada
Just had an amazing experience with Nick over chat and he helped me out. I am not even close to tech savvy and he was great every step of the way!!
OHOM
2024-04-05
United States
Great experience overall, Lori was able to get me the help that I needed for my company in order to connect to the proper version of the QuickBooks app!
Graze & Gather
2024-04-05
Canada
App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!
Hidden Scotland
2024-04-05
United Kingdom
Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.
JanaS Ladies and Babies boutique pty ltd
2024-04-04
South Africa
I was struggling to get my products to sync, and Paul helped me with all the details from start to finish! I wish all the apps would have this kind of service! I have also worked with SHERWIN, and the help was so efficient!
BE Ultimate Apparel Great Britain
2024-04-04
United Kingdom
The App is easy to use and the customer service is superb. Sherwin efficiently rectified the problem I faced, and went the extra mile to ensure seamless synchronization.
Serious Homie
2024-04-03
Canada
Shopify integration to QBO was a hot mess, but NICK was reallyyy helpful. 10/10 would recommend.
All Stop Trading
2024-04-03
Ireland
Paul was very helpful in answering my questions and solving my problems. It was fast, and I now have my system working seamlessly!
VR Cool Inc
2024-04-02
Canada
Great Support
Eddycrest Sewing Furniture
2024-04-02
Canada
David was very helpful and followed up even when our chat got disconnected. The app works great and easy to maintain and get help is you run in to issues.
MD Tissage inc.
2024-04-02
Canada
Excellent and fast service from Karol, THANK YOU
TOW TOW
2024-04-01
Singapore
Nick has been really helpful in helping with the integration between shopify and quickbooks. It hasnt been an easy integration, and i have been through 2 other customer champions, but Nick was the most helpful of the lot! He took the initiative to reach out and rectify the problem. It could have taken weeks, but Nick did it in one sitting! I am truly appreciative, as a small business owner, accounting may not come naturally to us and Nick made the concepts easy through his explanation!
Birdesc
2024-04-01
Canada
Lori was super helpful. She was quick and fixed the issue right away!
Beach Pebbles Direct
2024-03-28
United States
This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!
Tap Shoes Canada
2024-03-28
Canada
App is easy to use, and integrates all the data we need to ensure the books and records are completed in accuracy. I reached out for help because I needed to backdate the integration two months back. Thank you to LORI, who was extremely helpful, solved my issue, and made sure all my questions were answered! I am extremely satisfied with this app and their great customer service.