Reviews for Propel Replay & Session Record

I've used other session recorders and this one is great! It's easy to use and I love the analytics features. The free plan only gets 400 page views but they have very cheap plans for smaller stores.

This app has helped us see which sold out products customers are gravitating towards, where they are getting page errors, or what information they look for after viewing a product. It has been so helpful!

This app has been very insightfull, it shows me issues my customers are facing on the website, you get to experience your customers journey and see the issue they are having. this can help increase your sales where the customer may be leaving due to website experience, or you may need to update some information. very useful app. the Staff a very prompt and very help full without a doubt. Definity recommend the app.

Excellent value for money and super intuitive UI. This the best session recording app available on Shopify right now.

Great customer support from Carmi. Looking forward to utilizing this app to enhance the customer experience. Keep it up!

App is refined, smooth and crisp. Carmi, the Onboarding Agent is simply fabulous. Would give 7 Stars out of 5 if I could (-:

This is a great app that's easy and intuitive to use for gaining valuable customer insights! Recommended.

Just started using this app a few weeks ago and it's much better than another app we used before. This app helps me view our store from the perspective of our customers. We can see what needed to improve on the website by replaying the sessions to see how potential customers interact with our images and copywriting.

10/5. Perfect application. Great analytics / info inside. Must have for any Shopify store! Super affordable price!

It's perfect just what i needed. Customer service is so helpful and fast at working out any issues.

Does the job very well. just started using it and looks like it is going to be very useful. Thanks you.

Its very user friendly. The dashboard is easy to manage and the data is easy to comprehend. Would recommend further

This app is very useful i can see what areas on my website needs to be worked on! The only thing i would suggest is filtering out the quick clicks that really show no navigating on the website , but other than that is a Great app!

Really useful app to see how customers are using my site and whether there's any opportunities to improve it

great app, you have enough analysis inside it. The fact that they have a free plan it's great and I enjoy using it

What a different idea to use customer movements.I like it.Try and You will be happy. Nice app actually to help shopify merchants.Thanks.

I used this app and it really helped me improve my store and ensure my customers did reach check out.

I just downloaded this app and so far it is really helpful and does exactly as described. Their customer support is also awesome as they are really approachable and willing to help. Download it!

I love this app, very intressting, and very easy to use and it helps view you customers shopping experience.

I just installed the app. It seems to be working well. Will give another review after a longer test period.

My experience with this app wasn't that great to be honest. The app recorded my shop well but issues with pages not loading up while loading sessions and refreshing the page didn't work and clicking logo took me to another website, app screen doesn't show my shop app pop ups (Candy Rack) so I don't know how customers are interacting with that. (Other Session recording apps did this fine.) Hot spot was not there either. I contacted live support asking a question in regards to changing my plan to free. I didn't want to continue my paid plan and asked would I lose my current subscription if I choose to go on the free plan, because i don't want to continue it and be charged for another month when I want to stop it and only use the page views I have left over, which I've paid for. Live support didn't answer my question and ended up removing live chat for me. I made a support ticket and my question was ignored again... (They mentioned retrieving recordings from their database which is not what I asked at all) Disappointed to be honest with you.

I like this app because it's very easy to use and it helps view you customers shopping experience. This app will help you grow your store.

It's a really great app, it's very fast and easy, you can see your customers' screen and monitor them to understand their mentality, and this helps you in developing your business, I recommend this app it's beautiful

I Just completed my setup of Session Recording app. An easy quick setup. I'm happy with app tools, It really helped me to know about what traffic are doing. I do recommend this app! 5 stars

great app! this is even better than Google Analytic. and thanks to this app I can spot issues with my theme easily.