Reviews for Privy ‑ Pop Ups, Email, & SMS

This app was easy to use and get started with. The customer support was unreal and I had real live techs helping me set up all the campaigns I needed for my business! Daniel was patient, kind, and amazing! I would recommend this app to anyone with a website!

No "Free Plan" available. It is actually just a free trial. It is easy to use though. I have deleted it as i cannot justify the price at the moment

pretty cool, but wish I could send out personal emails or get to select certain contacts for certain emails.

The app is fine but I wish they gave more support and on going help with flow emails and texts. They leave you to your self after paying unfortunately.

Almost perfect. Much more easy to use then other big email apps. intuitive. Can improve the UX a but.

Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.

Was very confused regarding the syncing of contacts when I first started using but help team has helped me through it and I'm excited by what's possible with this app.

I want to like this app, but it's overwhelming in just finding out how to work the editor for customizing. It would be nice if they directed me to relevant tutorials so I don't have to watch endless youtube videos that still don't answer my qustions.

Love this app! What we love even better is the support received from staff when inquiring about issues. Customer rep David Quitian is awesome! We have learned a lot from him via his insight and suggestions. Privy responds to inquiries in a timely manner and provides resolutions.

This app has not only raised our revenue, but the Privy team has been nothing but helpful and supportive. A must-have app for marketing!

I am a small business owner and have just started using this App. The customer service support is excellent, especially Uri and I cant rant about his services. The app is easy to use when you get hang of it. Highly recommend this App and have faith in their customer support team. Thank you.

i never write revies but i had to for this app. its made me so much money and is so easy to use. i like it better than klaviyo because this one is simple and straight to the point

I'm not very tecky, but once I got the hang of it, I was really able to take advantage of the features. I love that all my info like font, colors and social links get saved for future campaigns, which saves a lot of time. i contacted the help support one time and they were extremely helpful. Happy to have this app(launched first ecomm store last March)

coupon codes only work one time! Abandoned checkout email has a bug and send the product image only sometimes!

2 sales in the first 24 hours. It works, plain and simple it works. The onboarding that I was looking for. It was the educational content that attracted me to Privy and made me pull the trigger on this software app rather than go with a competition. For the tech Un-savvy users the Support Crew is all-important. Go Frankie, well done.

I love privy, it helped with sending my emails, running campaigns and pops. This app is must have. You wont regret it! try it now

This app is Defiantly helpful once you learn how to set campaigns up and different popups it's easy from there

I love this app I know ill forsure get a lot of email sign ups and sales already starting out with good numbers hope it continues

I have only had the app a week so far but the onboarding and customer service is top notch. Privy has several of the other apps I have all in one place. It’s amazing so far.

I am very pleased with this app and the help I got to install and understand the app, , Daniel is very kind and helpful, Im am very grateful to all the Privy team.

From excellent training to excellent customer service, this app is the best. As a small business, I have gained so much from my interactions with Daniel P on setting up my campaigns to getting billing and plan assistance from Jose R. This is an excellent service that keeps getting better!

After using this app for a couple of months, I am far less impressed than when I started. I keep getting restricted from newsletters based on unsubscribe rates- yet, when I look at my unsubscribe rates they are zero. As a result, when I go to send newsletters, they won't go through and allow me to meet deadlines. I have to use another third party app. I find it all highly aggravating.

I use this app for email marketing and abandoned carts. Affordable, user friendly and has great analytics. I just wish there was a pop up chat window to get instant answers for an enquiry.

Using it currently. Quite friendly user and do not need any experienced o do this. Its very simple and straight forward.

I can advise you with confidence. The support is very fast, helped to fix the error. Everything works. Thank you!