Reviews for Preorder, Back In Stock ‑ Stoq

App perfetta e supporto eccellente!!!

קיבלתי מענה מהיר ופתרו לי את כל הבעיות שהיו לי

Allbirds

2024-09-05

Kuwait

The best customer service EVER The functionality of the app is developer and merchant friendly Truly deserve 5/5 Stars

(August 2023) A very easy to use App and highly customisable to fit your store design. Couldn't quite work out how to make a font weight change, but a quick message to Kartik through their instant chat support and it was sorted in a matter of minutes. (June 2024) A further contact with support after a theme change and I'm pleased to say that support continues to be excellent. Sneha had the button popped exactly where I needed it in a matter of minutes. This is just the sort of support and App that Shopify store owners need. Thank you. (September 2024) Just started to use the new Preorders system and Anaam help sort a small badge problem in just a few minutes. The company continued to go from strength to strength with support and also features.

Excellent app with outstanding customer support! The features are exactly what I was looking for, and the support team is always ready to assist quickly. I highly recommend it!

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications. Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

Excellent customer service, instant communication, and clear answers that are helpful! P helped me and was great.

The app is great for notifying customers that a product can be preordered and when the customer can expect stock to be available. You can also set up e-mail reminders. The team at Stoq is friendly and helped me resolve a teething issue. I highly recommend you use this easy-to-use app in your Shopify Store.

Great app!

La aplicación es muy útil para llevar un recuento de cuántas personas quieren un producto agotado y volver a adquirir con mayor precisión las cantidades además de avisar al potencial cliente de forma automática. Muy buena atención al cliente por chat, muy contentos

Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.

Thank you for the prompt and kind assistance with my question. It was perfect!

Just what we needed! Clear installation instructions. Also, very sufficient customer service

Awesome, second time doing a presale and it it great!

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.

Copper Mules

2024-08-28

United States

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Lovely app! the support team is also very helpful and super quick! 10/10 would recommend this app! thank you so much

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.

It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.

I've been using the Back in Stock app for a while but have also just started using the Pre-order button and had some great help customising the look and text. An immediate response on chat and ended up with it looking exactly how I had hoped for our website. Thank you for the great help!