Reviews for Preorder, Back In Stock ‑ Stoq

Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift. Thank you for taking the time to leave a review and for the kind words in your review :) Great to hear that Nagaraj was able to help you with the setup Feel free to reach out for anything, we're always around to help. Best of luck with everything. -Anaam / Merchant Success Lead

At the moment the application is working very well, I even had difficulty configuring it and with a lot of patience, Shashi has done very well and left everything working correctly. Thanks a lot. Thank you for your review! I'm thrilled to hear that the app is working well for you. It's fantastic that Shashi could assist you with the configuration patiently and effectively. If you need any more help or have questions in the future, don’t hesitate to reach out. We’re here for you! :) - Sneha / Merchant Success

Great app! It has all the features we need (with a pay later option) and their customer service is super fast, responsive and helpful, thank you to Vishu who was a big help. Highly recommended. Thank you for the kind words in your review :) Great to hear that Vishu was able to help you out. Feel free to reach out for anything, we're always around to help. Best of luck with everything. -Anaam / Merchant Success Lead

The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended! Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :) If you need anything else or have any questions, feel free to reach out anytime. - Sneha / Merchant Success

Needed to change locations of the tab on my website and messaged customer service. They were quick to reply and had great suggestions to apply to my website as well. It took less than 2 min to make the changes. Very happy with how they handled my needs so quickly. Thank you so much for taking the time to leave a review and for the kind words. I was happy to help you set up the button as per your preference and also to set it up on your collection pages. I loved your products and we hope Stoq helps you recover lots of sales. -Anaam / Merchant Success Lead

Installed and trying it now. Looks like meets our requirement and the customer serivce is super. Thanks for your review! We’re excited to hear that the app seems to meet your requirements. I'm glad i could setup preorders for you. If you have any questions or need assistance while you explore its features, don’t hesitate to reach out. We're here for you! :) - Sneha / Merchant Success

Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.

Amazing support

Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.

This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.

Only just set it up so not had experience with using it yet, but they are very helpful to chat to if stuck with anything! Thank you for your feedback! I'm glad I could assist you to setup the preorder button on collection page. If you have any questions or need further support as you start using the app, feel free to reach out anytime. We’re all here to ensure you have the best experience! :) - Sneha / Merchant Success

Wonderful app!! I'm using it to make sure to collect my potential customers and not missing a single sale, on top I have added the pre-order feature. The support has been incredible and fast to setup the button perfectly on my store.

Great service to assist in fully customising even on the free plan Thank you for your feedback! I'm glad to hear you’re enjoying the customization options available, even on the free plan. Our goal is to provide great service and support for all our users. If you have any questions or need further assistance, just let us know! :) - Sneha / Merchant Success

Very helpful support both prompt and productive

great support - sorted out my issue in metter of minutes, great cominucation

Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.

It's a great app with a fantastic customer service. Anaam was a wonderful help. I 100% recommend.

App is great, customer service even better! Anaam helped me set up a few customisations perfectly and made many revisions until we were happy with the results!

ATHLETIKAN

2024-09-23

Australia

One of the best support teams I've ever encountered. Seem like they have a team online 24x7 and always ready to assist or fix whatever is needed. The app itself is clean and working perfectly for our use case of pre-orders so far.

I’ve been using this app for back-in-stock notifications and pre-orders. It’s a fantastic app – seamless and very easy to use. Also, their customer service is excellent. Highly recommend!

Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.

The best app for stock and preorder notifications. Easy to use and super customizable. The support team is super responsive and always gets the job done perfectly. Thanks for the help, Vishu!

I havent used it much, But the help center is very helpful and made some amendments very quickly to my page, helping me launch my pre-order on time!

The app works great, and the dev team could not be more helpful! Absolutely amazing customer service, would highly recommend

Good product, they are constantly making updates and improvements and the support is stellar.