Reviews for Preorder, Back In Stock ‑ Stoq

Their app has been super reliable - and the support team is top notch!! Thank you for the wonderful review! I’m delighted to hear that the app has been working reliably for you and that you’ve had a great experience with our support. It was a pleasure helping you with the special discount setup and Notify me button setup. If you need anything else, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Customer service is off the charts. Prompt and helpful. The app can be a little cumbersome at times, but the customer service more than makes up for it. Thank you for your kind words! I'm glad I could assist with the discount code setup and resolve the issue caused by Shopify's new feature. If you ever need any more help, feel free to reach out. We're always here to help! Nagaraj / Technical Support Specialist

Il servizio, svolto da Nagaraj, è stato veloce ed efficiente Grazie mille per la tua recensione! Sono felice di sapere che il nostro servizio è stato veloce ed efficiente e che ti ho potuto aiutare con il pulsante Notify Me. Se hai bisogno di ulteriore assistenza, fammi sapere. Siamo qui per aiutarti! - Nagaraj / Technical Support Specialist

Great app that is simple to use and easy to understand! When we've had problems, their support team is active on the chat and they are always so helpful and will go above and beyond to fix things for us. Shoutout to Nagaraj! Thank you so much for the amazing review and the kind shoutout! I’m thrilled to hear you’re finding the app simple and easy to use. It was my pleasure to help resolve the pre-order issue with your custom integration. If you have any more questions or need assistance in the future, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Very helpful for back in stock alerts. Our customers are happy with it, so do we. The service is great! Thank you so much for your review! We're glad to know that you find the app helpful for back in stock alerts. We wish you the best. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team

Toller Support, gute App. Die Änderung wurde innerhalb von nur 3 Minuten erledigt, richtig gut Vielen Dank für Ihre Bewertung! Ich freue mich, dass wir Ihnen dabei helfen konnten, die Schaltfläche "Benachrichtigen“ auf Ihrer Produktseite einzurichten und sie an Ihr Thema anzupassen. Wir wünschen Ihnen alles Gute auf Ihrer Reise mit Stoq. :) Wir sind immer für Sie da. - Sneha / Merchant Success Team

I've only used this app for about a week but already very impressed with their customer service. They were super helpful and fixed my issue right away. Easy to use too, great app. Thank you for your great review! I'm glad I could assist with your preorder shipping issue. If you ever need any more help, feel free to reach out. I'm here to help! Nagaraj / Technical Support Specialist

The app works great and is easy to set up. The customer service response is very prompt and will follow up on issues. Satisfactory out of 10! Thank you for your wonderful review! I'm glad we could help use the discount code on our paid plans. We wish you the best on your journey with Stoq. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team

We just added this app, it is very intuitive to use and took minutes to set up. I had a few clarifying questions, and Nagaraj was very helpful and quick to respond. Highly recommend! Thank you so much for the kind review! I'm glad I could assist you with setting up the preorder offer and guide you through the process. If you have any other questions or need further assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

I had a great experience with Anaam and the Stoq team. They were quick to respond and able to promptly help me with all of my questions Thank you so much for taking the time to write a review and for the name mention as well :) It was a pleasure connecting with you on a call and helping you set up the preorder feature on different pages. Wishing you the best of luck with your store. -Anaam / Merchant Success Lead

Thank you so much for your review! I'm glad I could assist with modifying the Notify Me button to suit your needs. If you have any other questions or need further help, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

The support was very quick! Very helpful. I appreciate the prompt service. Thank you for the great review! I'm glad I could help resolve the preorder issue for you quickly. If you need any more assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist

Very satisfied about this app and the customer care is also spot on! Thank your for your review! We're glad to know you're loving the app and that we could assist you with your queries promptly. We're always here for you if you need anything else at all. :) - Sneha / Merchant Success Team

Shashi helped me this morning with a few tweaks to a pre-order button on our website. The request was completed within minutes and executed exactly as we had described. Thank you! Thank you for your wonderful review! I'm glad we could help setup the preorder button for you and also customize it to match your theme according to your preference real quick. We wish you receive tons of preorders using Stoq. Please do feel free to reach out anytime and we're here to help. :) - Sneha / Merchant Success Team

The app itself is easy enough to use and understand Although it would be good if you can create templates and copy them for time saving. It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create. The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items. In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes. The app is good but if the aforementioned features could be added, it would make the app even better. Thank you for your feedback and for sharing your experience with the app! We’re glad to hear you find it easy to use and that our support team has been helpful and proactive in resolving issues. We really appreciate your suggestions about creating templates, selective emails, and sending "thank you for registering" emails for wishlist users. These are great ideas, and we’ll pass them along to our development team as we continue to improve the app. Thank you for highlighting what’s working well and how we can make it even better. We’re always here to help and value your input! 😊 - Sneha / Merchant Success Team

So far I’m really enjoying the app! It’s exactly what I was looking for and the team has been extremely responsive and helpful. Thank you so much for taking the time to write a review :) I'm so glad to hear that our app was exactly what you were looking for. Hope you recovers lots of sales with Stoq, wishing you the best of luck. -Anaam / Merchant Success Lead

great and straight forward app for pre orders. Works well and is intuitive. Support is also great and willing to help with any questions that you have. I am glad I found this app and will be sure to share with everyone. Thanks again! Thank you for your awesome review! :) I'm very happy to learn that you find our application straight forward, easy and intuitive. We really do our best to fit our merchant's need. I'm glad I got help you with the subscription options section in your theme and answer your questions about preorders. A big thank you for considering sharing our application :) Always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

After searching for an app to help me set up preorders for my shop, Stoq has proven to be the perfect fit. Not only is the set up process easy to navigate but it integrates beautifully with my site. Where Stoq really wins is their responsiveness! The customer support is amazing. I had a small issue with my set up and when I reached out for assistance, they got back to me so fast! Thank you for your wonderful review! Thank you for using Stoq for preorders! We're glad we could help customize the preorder button and also add in the shipping date on the product page so you're customers are well informed. We wish you the best on your journey with Stoq. Please do feel free to reach out anytime. We're here for you! :) - Sneha / Merchant Success Team

Love this app! It is really user friendly. I set up pre-orders so quickly on my own. I needed help with back in stock notifications and they were so helpful and got it sorted within 5 minutes! Thank you for your review! It's great to hear that you could setup preorders on your own and that is was easy. We're glad we could help setup the 'Notify me' button and also customize it for you. We wish you the best for your store. Please do feel free to reach out anytime. We're always here to help. :) - Sneha / Merchant Success Team

Muy buena atención ¡Gracias por las amables palabras! :) Inmensamente feliz de saber que está encontrando el servicio bueno. Realmente nos encanta adaptarnos a las necesidades de nuestros usuarios. Me alegré de configurar el botón Notificarme para ti y también ayudarte a ajustar tu tema. Siempre abierto a sus preguntas, inquietudes y comentarios. ¡Esperamos con ansias tu viaje con Stoq! -Vishu / Especialista Senior de Soporte Técnico

Super helpful and fixed my mistake in 5 minutes. :) Thank you for your wonderful review! I'm glad I could help setup the 'Notify me' button and align it with the sold out button. I wish you the best for your store. We're always here if you need anything else at all! :) - Sneha / Merchant Success Team

best app, best support team. fast like lightning! Thank you for your kind words! I'm glad I could assist you with the Notify Me button customization. If you ever need any further help, feel free to reach out. We're here to help! - Nagaraj / Support Specialist

Does what it's meant to! Customer service is great, Sneh was super helpful. Thank you for your wonderful review! I'm glad I could help setup the Notify me button on your product page. I wish you the best. We're always here for you! :D - Sneha / Merchant Success Team

Best app for Back in Stock notifications, I tried all of the main ones. Thank you for the kind words! :) Immensely happy to learn that you prefer our application. I'm happy I got to set up the Notify Me button according to your needs. Always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

Always super quick and efficient support! Thank you for your review! I'm glad I could assist you with the Back in Stock location feature, fixing the Preorder issue, and customizing the Notify Me button form. If you need any further help, feel free to reach out. We're here to help! - Nagaraj / Technical Support Specialist