The Crewel Work Company
2024-11-27
So far so good, has solved two issues that I thought I'd need an app each for - split payments and pre-orders. Extremely efficient customer service too. Thank you so much for your kind words! I’m thrilled to hear that the app has been able to solve both split payments and pre-orders for you. It was a pleasure helping you with the pre-order setup. If you need anything else, feel free to reach out. We're always here to help! -Nagaraj / Technical Support Specialist
Cook Culture
2024-11-27
Excellent service! Fast and easy to work with. Solved a minor problem in minutes. Thanks! Thank you for the appreciative words! :) Very happy to know that you find our service easy to work with. I was glad to help and set things up for you. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
The Fluffy Tails
2024-11-27
First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj. This literally made my day, HUGE thank you Nagaraj! Thank you so much for your amazing review! I'm glad I could assist you with placing the Notify Me button below the sold-out section and customizing the font to match your website. It’s always a pleasure to help! If you need anything else, feel free to reach out, We're here to help! Nagaraj / Technical Support Specialist
RYM Collection
2024-11-27
just signed up for this app and it was easy to setup. Customer service was amazing and offered a quick response. Thank you for your review! I'm glad I could help setup the 'Notify me' button on your product page and customize it to your theme. I wish you recover a lot of lost sales through Stoq. We're always here for you! :) - Sneha / Merchant Success Team
Lathered Artisan
2024-11-27
So far, easy to set up, customer service is friendly and helpful. If you're a Veeqo user trying to set up preorders, this app makes it possible. Changes in Veeqo do not override the preorders set up through Stoq! Thank you for the kind words! I'm glad the setup was easy and that I could assist with placing the "Notify Me" button and adjusting its height to match the other buttons. If you need any further assistance, feel free to reach out. we're here to help! - Nagaraj / Technical Support Specialist
Jewel Rugs
2024-11-26
very helpful support for the onboarding, Anaam was particularly helpful in getting things set up. I'm excited to try the app out Hi there! Thank you for taking the time to leave a review and for the name mention as well. It was my pleasure to help you setup the back in stock feature over a call. It was great connecting with you and I wish the best of luck, your store has a lovely collection of rugs. Feel free to reach out for anything else, I'm here to help :) -Anaam / Merchant Success Lead
VeloTee
2024-11-26
Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend. Thank you for the great review! I’m happy I could help fix the hidden Add to Cart button, align the Preorder disclaimer, and set up the shipping date to display on your product page. It’s wonderful to hear you found the app user-friendly too! If you need any more assistance, feel free to reach out. We’re here to help! -Nagaraj / Technical Support Specialist
Lerwick Distillery
2024-11-26
It's early days with the app itself, but the support I've received (Nagaraj) has been top-rate Thank you for the great review! I’m glad I could help fix the Preorder button on your product page and explain how preorders work. It’s always a pleasure to assist! If you need any further help as you continue using the app, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
sønderhaus
2024-11-26
Had a great experience with Nagaraj, easy customization help and quick service! Thank you so much for your kind words! I’m glad I could help with Notify me button setup and adding the placeholder to your "Notify Me" form and that you had a great experience. If you need any more customizations or assistance, don’t hesitate to reach out—we’re here to help! -Nagaraj / Technical Support Specialist
Fiddy+Mabel
2024-11-26
I've just installed this app so can't comment on performance yet but set up was super easy and when I reached out for help on the chat, Anaam helped me instantly. Really impressed so far! Thank you so much for taking the time to leave a review and for the name mention as well :) You have such lovely products, I hope you you recover lots of sales with Stoq. Please feel free to reach out for anything, we're here to help. -Anaam / Merchant Success Lead
EREZ Tactical®
2024-11-26
Very responsive support. The platform is also pretty robust, although a little pricey for my taste. Thank you for your review! I'm glad I could help setup the Notify me button on your product page. I'm also glad you're enjoying the features the app provides and I'm sorry that you find it pricey. We're always here for you if you need anything else at all! :) - Sneha / Merchant Success Team
My Store
2024-11-26
Thank you so much for the 5-star review! I'm glad we could assist you with configuring the app. If you need any more help, don’t hesitate to reach out. We’re here to help! -Nagaraj / Technical Support Specialist
XAG Australia
2024-11-26
The support team has been responsive and helpful every time we've needed assistance. They address issues promptly and provide clear guidance. A reliable app with great customer service to back it up. Highly recommend. Thank you so much for the wonderful review! I'm glad I could assist you with aligning the Preorder badge, button, and disclaimer text. It's great to hear that you're happy with the app and our support! If you need any more help, just let me know. We're here to help! -Nagaraj / Technical Support Specialist
Goldie's Superfoods
2024-11-25
Fixed my issues under 2 minutes! Great customer support! Thank you for the wonderful review! I'm so glad I could help you integrate the Preorder feature on your collection page. If you need anything else, feel free to reach out. We’re here to help! -Nagaraj / Technical Support Specialist
resbiotic
2024-11-25
Worked perfectly and the team was helpful when I needed support. Would recommend!
Marie Birdie
2024-11-25
Amazing app! I initially installed this app for its pre-order features, and I must say, they have been incredibly effective in boosting my conversion rate. Setting up the app was a bit challenging at first, but the customer support team, especially Nagaraj, was outstanding. He resolved all my issues in just a few minutes and made the process so much smoother. Highly recommend this app for anyone looking to enhance their e-commerce experience! Thank you for your review! I’m so glad to hear you’re enjoying the app. It was my pleasure to help set up the Preorder button on your collection and homepage. If you need any more assistance, just let me know. We’re here to help! -Nagaraj / Technical Support Specialist
The Furry Princess
2024-11-25
Anaam was patient and so very helpful in helping me set up the Stoq app. Can't wait to be Out of Stock! Thank you so much for taking the time to leave a review and for the name mention as well. It was my pleasure to help you set up the Preorder feature on call, hopw your hand is better now :) You have lovely products, wishing you the best of luck. -Anaam / Merchant Success Lead
Quality Industrial Safety
2024-11-25
Sneha is the best! Quickly help me to solve my issue. Thanks for the support!! Thank you for your review! I'm glad I could setup the 'Notify me' button on your product page and customize it to match your theme. I wish you recover lots of lost sales with Stoq. If you need anything at any time, we're here for you! :) - Sneha / Merchant Success Team
Auras Workshop
2024-11-25
Great app and support is always fantastic. Thank you for your review! I'm glad I could help with your query on preorders. We wish you the best for your store. :) We're always here for you! - Sneha / Merchant Success Team
2024-11-24
Une équipe réactive qui a le sens du service. Thank you for the appreciative words! :)Very happy to learn that you like our service. It has really made my entire week. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
Johnnie Wallace
2024-11-22
Such great customer service and it was fast! I like that there’s a free plan for those of us that are just starting out :) Thank you for the wonderful review! I’m glad I could help with the Notify Me button. It’s great to hear that the free plan is helpful as you’re getting started. If you need anything else, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Siskiyou Seeds
2024-11-22
very streamlined, just started working with it but quite impressed so far over other options. Thank you for the great review! I’m glad I could help design the Notify Me button to match your store’s style and ensure it displays perfectly on the collection page along with the badge. If you need any further tweaks or assistance, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Jean and Temple Ltd
2024-11-22
Just installed it. Only used the pre-order function so far which look great. Thank you for the review! I’m happy to hear the pre-order function is working great for you. If you need help with anything else as you explore the app, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
Cape de Coeur
2024-11-22
I just installed the app but I'm using the Inform me only now. Have to do some pre-work for the Pre-Order functionality first. The installation was easy and straight forward and in the case of adjusting the button, Nagaraj from your support team has been a great help! Looking forward to activating the Pre-Order function as well. Hopefully, it's working as smoothly as I expect it. Thanks! Thank you for sharing your experience! I’m glad I could help you get the Preorder and Notify Me buttons set up smoothly. If you need any further assistance as you explore the app, just let me know. We’re here to help! - Nagaraj / Technical Support Specialist
LEITA Paris
2024-11-22
Incroyable application !! Et le service client est hyper performant. Un bonheur Merci pour votre merveilleuse critique! Je suis heureux d'avoir pu configurer le bouton de précommande sur votre page produit. Je te souhaite le meilleur. Nous sommes toujours là pour vous ! :) - Sneha / Merchant Success Team