Reviews for POWR: Customer Survey | Poll

The support team is very quick and provides accurate answers. The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved. I feel the pricing is fair, and overall this is an excellent app!

I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

This app is super friendly! Mithsou was amazing with the guidance during the set up process.

I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.

Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended. Hello there, Thanks for your feedback, however it looks like there is a misunderstanding unfortunately. Please note that in our listing, it's clearly stated that the free version includes unlimited surveys and NOT RESPONSES. Moreover, we do not display any ad on our apps apart from the POWR logo that is showing at the bottom for free plans, as we do care about our users privacy and experience. Hopefully this clarify the confusion. In any case however, could you please send us an email at support@powr.io so we can clarify any other confusion that you might have? We would also be more than happy to assist you with an exclusive cost efficient upgrade! We look forward to hearing from you :)

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

Just installed the app with the kind help of Richarde M. Looks great and works perfectly.

good

Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.

Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.

Good looking survey app that works as it should. Nice support, which is always welcome!

Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend

We had an issue with a popup displaying on our website, but the team got back to me promptly. I'm satisfied with the overall service. Richcarde was very helpful, always replying in a timely manner.

Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.

Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!

Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.

So far I have had a great experience, the app is very simple to use and has great customer support!!