Reviews for POWR: Customer Survey | Poll

It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!

Just installed the app with the kind help of Richarde M. Looks great and works perfectly.

good

Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.

Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!

Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!

I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.

I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.

Good looking survey app that works as it should. Nice support, which is always welcome!

Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend

We had an issue with a popup displaying on our website, but the team got back to me promptly. I'm satisfied with the overall service. Richcarde was very helpful, always replying in a timely manner.

Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.

Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!

Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.

Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!

Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.

So far I have had a great experience, the app is very simple to use and has great customer support!!

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended.

Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up!

Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend!

very good app i think the app can pass to customers the best massage that they need and for us back

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...

It is quite useful. No need to create or edit the code to get what I need. Very easy to use and implement.

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

This app is really useful. Able to collect customer's data and help a lot on the future plan. Recommended!