Reviews for Postscript SMS Marketing

Incredibly customer service! Hit a snag when testing our pop ups and automated messages. Sylvia literally walked me through every single step! She tested them on her own devices, shared screenshots and reset the original number we were using to test to get things working like they should! Super happy to have help available when I needed it and Sylvia was so dedicated to solving our problems. Five stars!

I recently started using Postscript and I love it! It has all the features you need to send a successful text campaign. Plus getting help is easy if you need it. They respond quickly and are very helpful!

Wildflower Beauty by Jessica

2021-01-06

United States

Excellent customer service. Thanks Shannon for helping us during our free trial :) already seeing results.

Best tool for text message marketing hands down. Popup toolset is very useful as well. complete package.

I needed to automate my sms marketing from typeform and the service was great. Really appreciate it because it helps get my tasks done quicker.

EASY TO USE APP! HELPS MAKE ME ALOT OF MONEY! CUSTOMER SERVICE ON POINT AND VERY HELPFUL! ITS A MUST HAVE ON YOUR STORE

We just onboarded this past month. Everything is going well so far and the service is great. We had some questions on NEW YEARS DAY and the support team was very responsive still. Thank you to Zev for helping us out right away!

App is used for SMS marketing for my shoetique. Was having issues with uploading images for automations/campaigns. Reached out to customer service on New Year's day and was assisted by a fellow Tennessean named Shannon. She was super helpful and very sweet. Used the recommendations for sizing she gave and it worked. Thanks so much for your help, Shannon!!

The customer service is fantastic. They helped me out over the holidays with all my new user questions even though they didn't need to because they weren't officially working that day. That's above and beyond. I am super excited to have this app now!

Sylvia from Customer support was very helpful!! Got my issue taken care of in less than five minutes! I get tons of sales as well, text is better than email for my niche.

I am 15 days into my free trial and have gotten great customer service when I have had questions. They have training videos to help you navigate how to get the word out. And I have already seen a return on investment enough to cover my first paid month and leave my old text service and make the switch.

I just started this application. So far the support team is excellent. I look forward to using the the app.

This app is very good and the support is outstanding! They answered all my questions and checked all my automations on the spot. I'm saying this because it could be a bit confusing setting everything up for the first time.

I use this app to market via sms and this app is the best tool for converting sales! So easy to use! I love the different insertion options to make your sms super fun!

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

By far one of the best apps offered with amazing customer service. Sylvia was a great help! Highly recommend.

Very helpful customer service. Walked me through every issue and question I had which made learning the app easier.

I installed this app 2 days ago after checking a lot of apps in the store. They are a class apart & really care for customers. You will know what's sms marketing all about. The service attitude seems just right, they attended on Christmas eve too, hard to believe! Rocking team, awesome!

Definitely my go to app for SMS. They even answered my support on Christmas eve. Support is awesome. Service is awesome. 'Nuff said.

This app has been a game-changer for connecting for customers so far! It's very user-friendly, and customer service has been great at helping me through how to set up keywords and automations. Everyone should give SMS marketing a go, at the very least for select VIP customers as it's an untapped channel.

I have just started using postscript today and I already know I am going to like it. They were super helpful and quick to answer all my questions!

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Recently implemented Postscript and excited to use it for our SMS marketing campaigns. The customer support team is extremely helpful and very fast at responding! I highly recommend Postscript to any e-commerce business.

Incredibly nice support team. Shannon was very empathetic and responsive to my needs. I appreciated her allowing me to test features after my trial.

I've been using postscript since October. Love the free trial and support is very helpful. You won't be lost with them. I recommend