Reviews for Postscript SMS Marketing

So far, this app has been awesome and the support has been amazing. I've tried a few different apps but they all fell short of our expectations.

I just started using this app today to help drive more traffic to my website. Had a questions and Bryan was the best!! He helped me wonderfully and I am excited to see how this helps build my business!!

I definitely love using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

Postscript has been awesome for us to use and brought in great revenue! We upgraded our plan but couldn't do much until our free trial ran out, but the support staff and Bryan we're awesome and accommodating to help us out!

I just started using this app and I had to reach out to support for help with an integration and they were absolutely amazing. Sylvia was so helpful!

Awesome customer service! Boosted sales in just 24 hours!! I would recommend this app to anyone!! :)

Some of the best customer service I have received when beginning a new app! The chat support is quick and very helpful. They went above and beyond!

Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!

Great app with great customer service. I recommend all small/new business owners to integrate this app on their paltform

Just switched over from a previous app and was so nervous to do so because of the time it took me to set up the scripts and integrations with the previous app. But.... BEST DECISION and wish I would have switched sooner! Sylvia with customer service hopped in the chat and helped right away with getting set up - SUPPORT TEAM IS AH-MAZING! After just 15 min into it, I realized how SIMPLE this app is to use and cant wait to continue to grow my text list!

My chat experience today was great. Shannon helped me with all of my questions quickly. I’m excited to learn all of the features of the app.

I am going on 2 months with Postscript now, and I do not have one bad thing to say. It has totally changed the game for me as a small boutique. I just got my January email and I hit $4000 in sales generated JUST from my SMS! And I am still just starting to grow my text list! The numbers really speak for themselves and are enough to make me want to stay with Postscript... But the icing on the cake is definitely their customer service. They always respond super quickly, they are helpful, nice, and quite funny! I have not had a bad interaction with them and they are always willing to go above and beyond to help me execute all the crazy ideas I come up with for my customers! It's an 11/10 for me. I really wish I would have found them sooner!

So far this app is great and our SMS sales are doing great! I really like how easy it is to use and would recommend.

I started using Postscript on my site and have been really enjoying it. I did get notified by a customer that they were receiving quite a few texts (by mistake of something I overlooked). I contacted support and they were quick to help me make the proper changes (thanks Sylvia). I do recommend this for anyone looking for SMS marketing

I just signed up and within seconds was able to chat instantly with the customer service team. She communicated very quick and with answers I needed. Very helpful!

Twinkled T

2021-01-29

United States

Super fast and great customer service! Helped answer all my questions and also provided some tips. Thanks a bunch.

So far so good! This app does exactly what it says it will do. I had a minor billing issue and Bryan handled my issue with quickly and was very professional. I would recommend this app to any business!

had a little snag at the beginning, but reached out to customer service and they responded and fixed my issue within minutes! excellent app and great customer service!

What I love most about PostScript is they don't charge extra fees upfront for shortcode service. This was my determining factor for returning to the platform. So far I'm loving this app. Seamless and easy to use. Contacted customer service regarding an issue with credits, they went above and beyond to assist with my needs. This will keep me as a loyal client. I appreciate their willingness to assist even in off hours!

Sylvia is super helpful. The app needs more segmenting options but overall easy to use. Would recommend for anyone who needs SMS marketing!

Onward Reserve

2021-01-28

United States

Big fan of Postscript so far. The platform itself is great. There are a few small things that I wish I could do that are not currently possible (like dynamic product names in abandoned cart texts), but I am sure the team is rapidly improving the technology. Where Postscript really shines is the human element of running a shopify app (ok they would probably call it a marketing platform). The sales rep who I initially talked to went above and beyond to answer all of my questions. The implementation support was also very helpful. We had a big sale approaching and I wanted to make sure I fully understood how the platform worked in our specific situation. Rae helped me set everything up how I wanted it. And Sylvia the chat support rep was very helpful when I had a specific question about the platform!

love the email to phone pop up, the 1:1, and the support for the same price as klaviyo sms. great compliance help and no platform fees

This app is so user-friendly, and the chat rep, Sylvia, was so thorough walking me through everything & was so kind & patient.

I had a problem and contacted support and got help immediately and they where very helpful thank you so much happy costumer