Reviews for Point of Sale

I used this at a pop up show last weekend and it was utter trash! I didn’t have good solid data connection so it wouldn’t accept card payments. I lost so many sales because their offline mode doesn’t accept cards. What the heck, I’m going back to square!

I love it. I use it for sales with my family and friends and coworkers on the spot. Love the redesign of the app for a simple clean easy to use look.

Greedy garbage. No features on purpose because they think that this will surely entice you to pay an exuberant monthly fee. You have to enter credit card numbers manually digit by digit (no camera) because in addition to the subscription fee, the monthly POS fee, AND Shopify dipping into your sales for CC processing... oh, they *JUST HAVE* to also get you on a $29 card reader, an unnecessary piece of hardware shipped by mail. It's like a test to see how far they can go in establishing an abusive relationship. Yuck, yuck yuck. No thanks

Very robust app with everything we need. Easy to use! Price is great for everything that you get. Great for 1 store or multiple locations.

Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.

I use this app on-the go for deliveries and in-person pick up. Its amazing and would definitely recommend others.

I have Shopify for my online business for several years. I decided togo to Omni Channel and migrate our pos to Shopify POs. It has been an awful experience.The onboarding team just email you some links with no follow through. We have spend many hours on support call. The support team are very knowledgeable and helpful. All our bluetooth devices stay connected but the barcode scanner gets disconnected. We have turned off the energy setting to "leave on all the time" to no avail.Shopify support told us to leave the system on 24 hrs a day. This did not solve the problem. every morning you have to connect the scanner from scratch. we even send the brand new scanner for repair and used another new scanner with the same issue.This problem has nothing to do with my bluetooth since the other devices such ac tap/Chip and receipt printer stays connected. The interface between pos and barcode scanner is not stable. I have paid for several months but not able to go live. If I could have returned my hardware I would have not continued. Shopify should do way better with their pos considering the runup on theri stock price.

So far this has been one of the best and easiest POS experience. Integrates completely to our online store and has one seamless way of keeping track of our inventory, being it online or pos sale it does a fantastic job!

Ellison Bay Pottery Studios

2021-07-12

United States

I use this daily-it's easy to use and reliable. It's not complicated so someone stepping in at the last minute can use this successfully.

The POS has really come a long way! Super easy to make sales, split payments, exchange, etc. However - the end-of-day process is woeful! Small businesses need some flexibility to just print an X report (totals for the day - doesn't reset) and a Z Report (Resets the totals) There needs to be some configuration to allow stores to pick and choose if they want the whole cash up/till drawer balancing option. Anyways - I'm sure it'll come good in the end. Here to help if you need more feedback or detail on the cash-up process.

I was nervous going into the event because it was our first. WiFi at the site was slow and our cellular provider was single bar so using a hotspot wasn't an option. Fingers were crossed. The experience was great once staff was trained. We didn't scan our UPCs for this pop up simply because we didn't discover it until the end. It will be a huge time saver when we have our next. Very happy about the ability to not carry all items over all channels as we didn't have our web photography finished in time.

Very intuitive, and where I can't find something, the search and help functions get me to it quickly.

Shopify POS has made the integration of our physical retail store and online store absolutely seamless. The additional of the apps to streamline our workflow is incredible!

Our business turnover has trebled with the Shopify POS and card reader... We love the easy setup and low rates for card transactions. Highly recommended.

It's great, easy and intuitive and staff seem to get their heads around the tills really quickly. Thanks!

Love it for omnichannel experience, have all inventory online and prices and all places. Great tool :D

I love my POS its simple and convenient - it was a bit of learning curve at first but with all the how too YouTube videos helped to walk me step by step.

This app is great when I am selling at craft shows and other on site galas! Easy to use and helps me keep track of items sold,

Super user friendly, easy for on the go. There are so many options to use for POS or online presence.

We're extremely happy with Shopify Point of Sale. This is the third point of sale system we've used in our 7 years as a store, and I think it's the best. It is very intuitive and easy to train employees on. It's easy to add and delete items and discounts. The back end analytics are amazing. The only irritating thing is how basic it is because they want you to add (purchase) an app for anything beyond basic functionality.

awful service. Downloaded as per advise from Shopify who hosts our website. 2 weeks later they have removed loads of simple features like daily takings report & asking £89 a month. So the classic is basically useless. Will be looking for a new website provider & pos system that isn't a rip off

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical. 2- This POS does not work on Computers. 3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS). 4- Stocky is not work in free plan. 5- The idea pos and online as one, is a lie. We must pay online and pay POS too. 6- This POS does not work with all barcode reader. Only few businesses companies.

Baked Cravings

2021-05-12

United States

I rarely like leaving reviews, but I fear that shopify would need to see these in order to understand how HORRIBLE of an app this is. Why scrap the old version when its 50x better then this one?? At worst just copy square! The workflow here on the app takes longer to checkout. The collections are showing items that are listed or unchecked as POS! Who designed this software? What questions got asked? This has to be the most wasted use of development ever! I love shopify but this has made me order Square POS and will need to explore if there website business can truly fill in gap of functions I so truly love about shopify. But my staff hates the POS version, to even charge is comedy at its best. I think we should be paid for the extra minute or two its going to take to check a customer out. SHOPIFY DO BETTER QUICKLY.. nothing wrong with saying this version of our POS is not what our customers want and hear you.. humbly.

Honestly the best decision I ever made for my business was move to Shopify POS. We were using Lightspeed before and it was so clunky, not to mention we couldn't do gift cards online and in store, we couldn't unify loyalty or inventory! There are some improvements Shopify can still make, but overall such a good move for myself and the team.

So disappointed with Shopify and their new POS. Disabling payment integration with Moneris means we have to hand our POS screen to customers to enter their PIN if they go over the chip amount. They have degraded our service AND increased our costs. Will never recommend Shopify again. Miserable situation to be in when brick and mortar retailers are struggling during a pandemic. Shame!