Reviews for Peek! ‑ Better Replay & Survey

I have read a few negative reviews about this app. I have zero complaints. This app and I use another app called Storeview. Between those 2 apps I have a clear view as to what pages and items they are viewing and adding to the cart. This app gives location (city and state or country) how long each person visited for and you actually see them move thru the store and stop on items and view items and what categories are being looked at. It's a trip. Definitely more information than any other app I have used. Love it! I will be altering store layout to see how customers visits change to make it the best fit for their shopping.

Revealed very interesting information. I could see where my visitors tended click, and where they exited the site. Helped me identify good and bad points on the store.

Great App. Simple to use and so affect !!! Super recommend it ! You can see exactly where your customer goes in your store !! For FREE It is amazing !! Great job guys !!!

excellent app, shows real time navigation of my customers and potential blockages . makes it easier to design out issues

Very interesting app! Being able to see through the lens of our customers is really a game changer.

Works great and it's free! Tried Lucky Orange in the past and had a few issues. So happy I found this solution as its great to see whats making customers leave.

I used this app to understand customer behavior in my store and to know which pages they visited, and I managed to make improvements based on that information. It's an awesome app! Totally recommend!

This app is great! It allows you to really see where users are engaged on your page and allows you to make the required tweaks to boost conversions. 5 stars.

I used this app to monitor one of my suppliers logging in to my password protected store, I saw that they struggled to get in to the webpage. I could then call them and make sure they had a trouble free pre launch view of the site. It is a highly underrated tool that you can use to gauge how users interact with your site. I come from a security background and we used cctv footage effectively to monitor where sales could improve from within a retail store by monitoring the behaviour of clients, so this is pretty cool to be able to do the same except this is better as it hides data that needs to be kept hidden such as form data and the checkout process which is great (no privacy issues) To the developers Thank you Thank you Thank you

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

This app works in the free version. I was instantly able to see how my visitors behaved on the website. No fuss. Thank you guys for a nice app. https://myshittybackpack.com/

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help. Otherwise not bad. *** UPDATE Jason reached out to me with some good help, and things are fine now. For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at. Pay attention to what they are doing - we learned a lot.

This app is great! So helpful to see what users are doing since I'm working through the dreaded ATC to Checkout.

Amazing app!!! The recordings are helping me improve my website a lot! I totally recommend it to everyone!

Its probably the most under rated app. A definite must have if you've just launched an online store or in need of info regarding your current site.

Fantastic App! i dont know how Ive gone without it this long! I hope they keep updating this, i would pay for this App im addited to it! I can spy on customers and seee my products exactly how they are seeing them, i cant say enough about this under rated app!@ .

It's a great app to view customer session to know how customer using the site, and it's totally FREE !! Need to have for your store

It is an amazing app! It really helps to understand how customers are browsing the store! It has helped so much! Thank you

great app, I used other apps however this is the best one and it is also free to use! recommend to everyone

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Perfect! I get to see how my customers move through my store, what they're interested in and what they aren't! Highly recommend

Kariella

2020-01-19

United States

I think this app is going to be extremely helpful. Just downloaded it and already I'm seeing room for improvement on our navigation based on what people are searching for. Love that it's free!

working great! recording sessions live! and free. Thank you for the effort and hope you keep improving this app and making it even better

Love it ! You can see a full session video for each customer. You can learn a lot from it and improve the store. Thank you guys ! It's very useful for new store like us ! Keep going, it works great !

top du top thank you very much , je suis nouveau avec vous votre aplication est parfaite merci encore