Reviews for Parcel Panel Returns &Exchange

Pewilben

2024-03-18

United States

I just downloaded the app and so far it has been easy to setup. I had an issue an Donna was quick to respond and fix the issue for me.

Great start! I'll review again later or reach out to support if needed, although it may not be necessary. Thank you!

Thanks that’s was nice

it's great

It's easy and quick to install and set up.

I am new to the APP and from what I have seen in my onboarding it is really easy to work with. Going forward I hope to have satisfied customers by providing the information at their fingertips.

I just had the most helpful conversation with a real customer service person. It was refreshing speaking to someone real and how quickly she answered my questions. Not to mention, how easy this app is to navigate.

Great customer support and excellent product!

Super cool

5 étoiles pour le service client qui est très réactif ! Je n’ai pas encore utilisé l’appli.

We have only tested this app so not used it live yet but have to say we're really impressed with its functionality and their support is super responsive and helpful.

great customer service

great! solved our problem!

So far everything is fine.

it was great fast communication

it's great

Smooth installation and great support experience!

Right now it was good to use

Jessca is awesome and great!!!! beautifulllll

Pretty helpful app! plus great and fast support!

A+++ super fast and super service

nice app

DO NOT USE THIS APP!!! We set up our account to REFUND TO STORE CREDIT - yet unexpected amounts were coming out of our Shopify account without our approval. After looking into where our money was going this app was refunding all payments to customers lodging a return EVEN before the goods were returned from customers. $7800 was refunded without our consent and furthermore these returns were not shipped back to us from the customer as the refund was issued directly upon approval for the return to me made by the customer. So all in all I have lost my sales + my stock which I can't ensure will be shipped back to me as the refund was made prior to goods being returned and inspected!! WHAT A JOKE OF AN APP!!

It was prompt and resolved quickly.

Excelente servicio al cliente. Dee es muy amable y explica muy bien. Gracias por tu ayuda.