Reviews for Parcel Panel Order Tracking

Great customer service. Easy to have a quick chat if there are any issues. Parcel Panel is the best app you can use to track your orders.

Very good app for order tracking and excellent customer support. They respond in a few minutes and solve the problem.

The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)

So far, so good. Price is right for the amount of orders I get. Support helped me understand the system better. I really like the branded Tracking Page and notification feature, would highly recommend for dropshippers.

This is such a wonderful app! Accurately tracks status of all orders. The user interface is also great.

This app has saved me so much time and helped me scale from a few orders a day to now 40+ per day. The team are so helpful and quick to respond, they worked to resolve a tricky problem for me as my platform needed to cover two completely different tracking codes per delivery. They experimented and tested until they solved it and the result has totally changed my previous (and extremely time consuming) shipping process. Could not recommend more!

Really great app. It works very great. And the support is very quick in case of issue. I recommend it. It also reduced the amount of customer emails since you can customize and translate your tracking updates

To all the German-speaking people out there, ParcelPanel is simply a top solution for german pages too and really uncomplicated! Try it out yourself, you will be surprised at the many settings you can make. :)

Good communication and very nice App for tracking. I am really enjoying the Email Service and to be able to track all the Orders.

Great app! Superb customer service! They have indeed exceeded my expectations. The app is intuitive and is a good fit for my store.

Simply great app and super custoemr assistance. I tried a lot of app but honestly Parcel Panel is much better than the other ones. Super suggested!!!!!!!!!!!

Very good application. It helps you a lot with the shipment's handling of the orders and to monitor any exception that occurs with the orders. Their customer service is very good, they respond and resolve any situation in no time. Thank you for the service provided.

Very good useful app, Customer service is very good. easy installation and use. Recommended. Thank you

Great customer support! They have really helped me solve my problem very well. Thank you, Lexie, for your patience!

Really helpfull ! The free plan really do his job to start, then you can upgrade easily to grow up ! I recommend it :)

I use this app everyday to track my customers orders and see if they have recieved their products and my customers also use this great app.

Great app! My customers will not keep asking me where are their orders, when they will be shipped.. Save me a lot of time.! Customer service is responsive and helpful!

HARD'N'HEAVY

2021-12-01

United Kingdom

Awesome team. Really helpful app. We definitely recommend it. This software reduces the efforts and tracking our orders become much easier.

Un gros merci à l'équipe pour cette application qui m'aide beaucoup. Un merci particulier à Lexie pour avoir été rapide et professionnelle afin de résoudre mon problème.

Very cool App. I asked them for a Favour & they were able to do it very quickly, without any Discussion.

Very good customer service and they offer a cost effective plan compared to other competitors. Everything works well.

Parcel panel is a super apps it help the customer to track their order with facility. I recommand to everyone . Good job guys.

I love that you don't have to pay until your surpass 20 orders per month, works great for me while I'm starting out building my store. The Parcel Panel app support team have been absolutely amazing in helping me to adjust the app to completely match my stores branding (thanks Lexie ). I couldn't recommend it enough. There was no set-up at all and the instructions on how to direct customers to your store's own tracking page in Shopify's order email templates were super easy to follow. I'm dropshipping so I love that it can hide all the Chinese associated words and terms with shipping that you don't want to provide to your customers and you can have it auto-generalise it or even customise yourself. I'm excited to test the app out properly once I start getting orders. Thanks UpperCommerce team !

Just started using this app and had a few issues with setup (operator error) great help from the support team and now up and running and looking forward to letting customers know what is happening with their orders-

great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot