Reviews for Order Fulfillment Guru

Great support and great app. Have enabled us to connect with our fulfillment partners in a much more streamlined way. The freight mapping can be confusing as we can't just set a fixed rate for orders, but the team have been very helpful when we have a bunch of questions

Great app. Excellent support

YoungLA

2023-10-06

United States

OFG app is a fantastic app. We have multiple warehouses and OFG app is able to handle our complex order routing logic to send orders to various warehouses. We want to ship from a warehouse that is closest to the customer’s destination. We don’t want to split an order between multiple different warehouses if we can avoid it. The OFG app allows us to prioritize and use the “all or nothing” fulfillment logic. The Cork Labs team helped us set up expansion stores, one per warehouse. It makes it very easy for WMS to pull orders. Each warehouse only sees their own orders and there is no confusion of pulling orders that are meant for other warehouses. The app itself has a nice and easy to use interface. Their support is amazing and always available to help. We do a lot of flash sales, and the Cork Labs team is available to make some changes for us and resolve our issues. I believe this is by far the best order routing app for Shopify.

we've been having problems routing orders for a product that needs to be fulfilled in 2 separate locations, I've created shipping zones but it's still not working properly. I talked to Shopify support several times in the last few months, we tried Flow but the issue persists. And I was told that there's just simply nothing that can be done. So far, this app has resolved this issue. And it only took me less than 5 mins to program the order routing!

Very good app. Perfect for our Artplattform. The support is amazing.

Great App! Really helps cut time in operational stuff. Love it

I absolutely love this app! The app works exactly as described without any hiccups whatsoever. Im syncing products with other stores and the orders are flowing into their stores seamlessly. When installing, Kevin did a video call to help me set up the app which made it super simple. If I have any question whatsoever, Kevin and his team reply back within a few minutes. Highly recommended for any store owner doing dropship!

Kevin was able to answer my questions with ease! Great app, and an even better team! Really appreciate the support.

Assigning orders to different warehouses/locations in Shopify is surprisingly difficult (hopefully that changes in the future), but this app makes it possible and works well. More significantly, the support provided by Kevin is both very responsive and helpful in terms of solving problems that arise (between different 3PLs, shopify and the app, there's more complexity than one would think).

This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.

The team at Cork Labs/OFG is amazing. They respond at all hours to make sure everyone is running smoothly. Very happy!

Kevin has been nothing short of a blessing in helping us set up our side of the app! He responded with all the answers I was looking for and in a timely manner. He saved us a lot of time and a lot of error. I knew it wasn't the most impossible task, just needed some hand holding. Thank you Kevin! Looking forward to continuing working with Order Fulfillment Guru.

Great app that allows us to work with multiple vendors in multiple locations. They have A+ customer support. Responsive and always ready to help.

Order Fulfilment Guru and the support at Cork Labs are top-notch. I'm a bonafide novice and their patience with me was great. I highly recommend them.

The Cork Labs team has shown excellent dedication to help us with a complex brand launch. Their strong, timely communication has been vital. We have also benefitted from their outstanding knowledge of Shopify, our fulfillment provider, and related apps. The app itself has a nice, easy to use interface and is nicely integrated with Shopify's core functionality.

Cork Labs has been great throughout our complicated setup, with even fast responses on the weekend. We love the functionality of the app. Special shout out to Kevin for all the help!

We used this app to set up multiple warehouses. The Cork Labs team has been super helpful and responsive, guiding us through the entire set up process and troubleshooting issues with us. The app is perfect for our needs!

I've used a couple of different order fulfillment apps to connect shopify stores over the years and this is the first one I'm actually satisfied with. The interface is great, it's easy to set up and it's actually reasonably priced unlike some.

OFG is a great app with excellent support! I would highly recommend it for stores fulfilling orders from multiple locations!

If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!! Bonus, the support has been awesome so far :)

Always very helpfull and fast responding. Kevin helps you and give fast answer. App works also very good. Thanks again for the help, Kevin.

OFG saved us during our busy holiday season! We had thousands of orders coming through Shopify that could not be properly split-fulfill between our two warehouses. We were having to manual update each one. OFG not only provided the application to automate the process but they provided fantastic customer service a long the way. No problem was ever too big or too small to be addressed respectfully and timely. We are very grateful for their services!!

This app is a life saver! Easy to use, reasonably priced, and outstanding support. I wish everything were this simple.

This app gives us the potential to create easily manageable fulfillment strategies that would usually take far too many manhours to be practical. Support is very helpful. There are a few things about how it works that we'd like to see some changes to, at least as 'optional'. But overall, a fantastic tool with extraordinary functionality.

Fantastic apps! It resolved my requirements exactly what I want! Thanks Kevin for your great help and letting me understand your system.