Reviews for Order Fulfillment Guru

4X4OC™

2022-08-08

Australia

Amazing support team. Super easy to use and does exactly what it needs to! This app has really streamlined our ordering process as well as keeping product data up to date.

Fantastic app and incredible support team. They go above and beyond to help with any issues you have. Very responsive. Helped with our warehouse transition - without them it would have been a disaster!

Fantastic app, highly recommended. Team is very responsive in answering questions and helping with set-up. This is the app to use if you dropship!

Such an efficient app! We got this to streamline and automate our orders to our partners. It's just the right app for us. Kevin's been a great support and responded to our queries promptly. Thank you so much!

This app has been great. It has been easy to use and it was exactly what I was looking for. The customer service has also been amazing. If I run into any issues, they respond quickly and it is solved quickly too. I highly recommend it.

Say, I receive an order fulfillment request from another store, the order value is $50. But the product price for a reseller is $25 so then how can I receive payments of $25 from a reseller for the price of the products?

ModernTribe

2022-06-09

United States

We are loving Fulfillment Guru! The app is easy to set up, it saves our team time and orders are more accurate. We used to send drop ship orders manually, which left room for human error and the labels were created right away even if the item wasn't shipping yet, which caused customer confusion. High recommend! Also, the customer service is great. I had a lot of questions and they answer the, fast and accurately.

Leaving two 5 star reviews as we had 2 'child stores' created, to overcome the challenges we were facing with getting Shopify to be able to know which orders to send to which of our warehouses. This app has solved the problem and removed the stress of our main US warehouse having to manually push orders through to our UK warehouse. Thank you to all at Cork Labs for working hard behind the scenes so that we don't have to.

Kevin was very helpful helping us to finish up a connection between two shopify locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.

I was looking for an app to manage our dropshipping. This app has good support und looks like is matching our needs thanks <3

We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.

Total lifesaver! We have two fulfillment partners who need to be sent emails with packing slips attached and struggled to figure out how to do this for four months. I booked an intro call with Cork, explained the situation, and we were up and running in less than an hour. LOVE that they offer White Glove installation, which is great for someone like me who knows what we need but not how to do it.

OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.

Order Fulfillment Guru does everything we need and more. A great aspect of choosing this application isn't only the automatic routing and other features but also the excellent support you receive should there be questions. 10 out of 10. Great application and great customer support.

Outshine Labels

2022-02-21

United States

The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.

We need to route certain orders submitted into shopify by and 3rd party tool to a different fulfillment center. Setup was easy. Works perfectly.

Bricks Masons

2022-02-14

United States

Really great app. It's gonna help us a lot. The customer support is awesome. Get this app to simplify your process with suppliers and vendors.

Dean has been incredibly helpful in setting up a complex multi country/warehouse system. A great app and they could not have been more helpful in helping us understand the system and setting all the routing, especially for a non-techy person. Simply brilliant.

Very well working app, intuitive to most of my suppliers, very flexible in including updates, great customer service

We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.

Kevin was super helpful and resolved all the issues right away when we needed his help. He helped us configure the help and set it up with the integration. He also followed up if there is anything else he could help with. Great customer service. Thanks!

Great customer support, highly recommended. Requires a little more set up than we would have liked but it will certainly get the job done.

Since we have multiple vendors, this tool allows us to send order confirmation emails to each vendor. It has helped us tremendously and is very useful.

I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!

Der Kundensupport ist sehr schnell und hilfreich. Bei Problemen bekommt man sofort Unterstützung. Sehr gut!