Reviews for Order Automator

Grill Your Ass Off

2021-07-13

United States

Not only did this app fix most of our needs, what it didn't do they turned around and made custom rules for us! I can't recommend this app enough!!!

The team behind the app has built custom rules for our needs for free. We are very happy with the work and responsiveness and plan to work with them for a long time. Highly recommended.

AMAZING APP!!! I was struggling a lot to find the right app, because I had to do different tags for customers. I was searching for "tagging apps" and was texting them. Joe was here for me 24/7, answered all my questions and did a custom tag for free! It was exactly what I needed! Great job, well done, I would recommend this app 100%!

Now this is the company to work with! I wanted to be able to tag orders in a specific way they did not offer so I emailed them and poof it was done! Now I am able to tag orders correctly automatically and also auto fulfill orders all in the same app! I wish more apps were like this company for customer service....bravo to your team!

Great app! I struggled with finding a customer tagging app that actually works. Order Automator works great for our needs, and the customer service is really helpful.

First of all, the App is extremely helpful. We were dealing with the problem of having both unfulfillable orders waiting for new stock to arrive and orders that could be fulfilled right away. The app helped us in tagging orders that could be fulfilled right away. Second of all, the customer support is truly outstanding. We could not have made the process work without some customization on behalf of the team. Thank y’all a lot.

Criss Bellini

2021-03-17

Sweden

The customer service is 10/10! Joe helped us with a feature that didn't even exist yet. Thank you for this app!

We had an issue getting order data into our 3rd party shipping app. After reaching out to Joe with the problem we faced, he very quickly came back with a custom solution that worked perfectly. I can very highly recommend Order Automator, and Joe is very approachable and accommodating when it comes to customization.

The BEST app support I've gotten after years with Shopify. I sent in a support ticket and was quickly responded to by Joe (the founder!) and he was able to help me get the app working for my digital offers and even checked back in to make sure all was good. Talk about amazing support— def happy with this app. Good people doing good apps.

Great app for managing orders, only uninstalled because we upgraded to Shopify Plus. For $10/month you can't go wrong with this!

Copper Compression

2021-01-05

United States

This app has been a core part of our site operations for some time. Now with the release of post checkout upsells we needed everything this app did but with a configurable grace period. Looked around for alternatives but nothing exists. I thought I was out of luck but after reaching out to the Speed Boostr team they were able to quickly build this new feature for me. (They even worked over the holidays) I cannot recommend this app or Speed Boostr enough. Feels great to know there is a strong team supporting me!

gravitypope

2020-12-10

Canada

When we first downloaded the app it was missing a key feature we wanted- I contacted the developer, and they added it in right away! Awesome customer service, and it is working perfectly for our online store.

I love this app. This has solved something that I have needed for awhile, mixing manual and auto fulfillment. We have various fulfillment services and marketplaces we sell on and your app allows me to do exactly what I need. Love this!! Thank you.

Stellar in every way. We have been struggling for a solution to a unique problem creating tags on orders. This product managed to solve our issue perfectly. Now, the solution wasn't built into the product. The Order Automator team communicated direct and efficiently with us to solve the issue with an application update. Any other software/application would have charged an arm and a leg. Not them, they cared about finding a solution. At the low monthly price, we receive unbelievable value. I hope this solves your problems the way it has for us.

This app single-handedly allowed us to sell our FBA products directly on our website. While it's pretty easy to use, I was blown away by their fast customer service and knowledgable staff when I had questions or issues.

This app is a lifesaver. We started adding third-party dropshipper products to our store alongside products that we fulfill, and because limitations of Shopify we were going to have to manually click a "Send to fulfillment" button for each dropship order.. which is not a sustainable model when you've got lots of orders every day. This app automated that process for us! Worth every penny. I'd also like to shoutout to the dev/customer support team.. we use multiple apps by them and they are always quick to respond and very friendly. Love these guys!

Great app! We used this app to auto fill certain Shopify products that do not actually need fulfillment, like certain fees that we charge. Worked just like intended and I can see us using more of its abilities as we continue to scale.

This app has worked like a charm! We only really needed our Amazon FBA orders auto-fulfilled but the added Order Tagging feature has been a life-saver for our support team! And not only that, their support and founder have all been super responsive in helping us customize our app for no extra charge! Given our requests were on the minor side, they have been super accommodating and have helped us get the most out of this app. Thanks guys!!

This should be first on the list for anyone who is even thinking about using Amazon's FBA service to fulfill their Shopify orders. Start to finish, this app took care of everything we were looking for in terms of FBA. We tried a few other similar apps that cost more, but were not nearly as good in terms of real-life usability. Definitely take the time to look at their documentation to get an idea of how to setup shipping and adding shipping costs. Great support from the developers! You can tell this app was made by someone who sells FBA. All around A++++

Most needed app if you use FBA, but not for 100% of your orders. Also needed to handle exceptions like not automatically fulfill when paid with Paypal E-checks, so I emailed support and Joe kindly added this feature for us.

WizardPins

2020-04-22

United States

Works perfectly-- no longer need to manually fulfill orders! Customer support was above and beyond.

Order Automator was the perfect solution to our problem. We have some products that fulfill via Amazon FBA and others that do not. I needed a solution that would allow us to continue autofilling Amazon FBA items while keeping the non-Amazon unfulfilled for our 3PL. Order Automator did exactly that and saved us a great deal of time and headache. Thanks Joe!

We needed an app that tagged our orders according to product tag and then notified us! This app does exactly that. Thanks Joe for the help with setup and customisation :)

Works great so far - gets the job done correctly without any manual input. Support is super quick and extremely helpful. Not sure why you would pay 2x for other apps when this does everything.

The guys here are great, the app did not do exactly what i wanted but Joe was able to customize it for me so that id did exactly what i needed. so happy and saving me a bunch of time.