Reviews for Order Automator

We requested a custom feature for the email that was sent and they made it for us perfectly and very quickly! 10/10 customer service.

Absolutely amazing support. The app worked great as it was but I needed an extra feature. I asked support if the feature was included and I just overlooked it. It wasn't, but they were determined to customize the app and add the feature. It is now a new feature for the app itself. Could not recommend this app more and have tons of confidence that they have my back moving forward.

The Automator APP Team is by far the best app team that we have worked with from the Shopify APP store. They customized the application for our use case and did so quickly and professionally. If your looking for auto-tagging and auto-fulfillment app to optimize your Shopify stores, then look no further this is the one you need

Joe and his team have been amazing in helping us out with our fulfillment and tagging automations. We had a complex scenario where we needed to customize some of the logic. Joe and his team were able to deliver what we needed in quick fashion! I can't recommend this app and the support more.

From the outset, I've had an incredibly positive experience with the Order Automator App. What truly stands out is the team behind the application. They are nothing short of phenomenal. Their proactive attitude, combined with a unique blend of expertise and dedication, has resulted in a stellar customer service experience. One of the key features that elevated my experience was their capability to create and implement custom functionalities based on my business's unique requirements. This wasn't just a cookie-cutter service; they made sure to tailor their solutions to perfectly fit our needs, all within a surprisingly swift timeframe.

Great support. The integration with Amazon's multiple marketplaces and, We had a few glitches when working with multiple Amazon marketplaces and with SFN locations. The team was quick to investigate the glitches and respond to yesterday's update. The other features are very useful as well. I highly recommend this app!

3 Porch Farm

2023-04-07

United States

needed a subtle way to denote first time buyers to better allocate "about us" info into the correct packages and these folks were incredibly responsive in creating a custom solution for us. The app's standard settings wouldn't address our needs, but within a couple of days, they created a custom solution that was exactly what I requested and were super nice and responsive about the whole process. Top notch customer service and a very helpful product!

This app has helped alert us to "express" orders, and notify our staff about specific orders to fulfill in their territories. It is incredibly easy to set-up and the team was extra-attentive to helping with custom features. Highly recommend!

Very good application that allows me to track orders very accurately. The team is attentive and was able to create a specific rule allowing me to check if the orders have received their tracking numbers. Thank you Order Automator!

This app is a staple for our store. It's really fantastic for creating structure amongst our orders. Also, the auto fulfillment and notification feature is extremely useful for processing large batches. The OA team is extremely responsible, helpful, and accommodating.

Aura Bora

2022-10-14

United States

Order Automator has streamlined our growing DTC business for bundles, auto fulfillment and many other additions to our complicated fulfillment process. Would highly recommend!

This app is great for automating order notifications; we have vendors we partner with, and asking staff to simply remember what items are taken care of by partners is a nuisance. This app is great for taking that that human error! They are also friendly and responsive. Would highly recommend!

AMAZING app!!! All configuration options are very easy and clear. Great app to integrate FBA orders. The development team is *super* helpful and responsive! Thank you to both Joe and Frances!!!

Joe and his team have gone above and beyond. We needed a customization done where we have orders not fulfilled within a certain amount of time gathered and put into a csv file and emailed to us. Joe and his team got right on it and built it for us and it works great. I am very happy and highly recommend these folks.

We use the Order Automator app to detect, cancel and refund high-risk orders. Setting it up was super easy and the app works as expected. There were a couple of times we had some issues caused by some other apps, but the Order Automator team was always able to help us troubleshoot in a timely manner. I 100% recommend this app.

Jade Leaf Matcha

2022-09-12

United States

By far the best tool for connecting Shopify and Amazon. We are processing hundreds of orders a day through the app with no issues at all. The configuration is much, much more clear than any other app out there. And things work as you expect them to. Plus the development team is *very* responsive and willing to troubleshoot issues as well as work on new features! Thank you especially to Frances for all the help!!

I needed an app that would automatically tag orders as they came in. This app delivered and then some!! Frances from the Order Automator team even helped me set up a custom flow. 10/10 would recommend.

works like a charm. Exactly what I wanted and serves its purpose well. Customer service is great too!

Better information results in better decision making. Less time spent performing manual tasks means that our customer service team can also focus on interacting directly with our customers. This application has been great. A simple tool to alert our customer service team orders that meet certain criteria - most importantly for us, high-value customers and fraud alerts. I had a minor misunderstanding with how to use the application, and the customer service and interaction was top notch. A resolution was reached. We have installed this application on multiple Shopify stores and it has saved our team a significant amount of time. Thanks Joe & Oder Automator Team!

As far as I know, this is now the only way to track inventory automatically if you are fulfilling local orders through Amazon and international orders manually. Joe and his team helped create a simple solution that matched what we were looking for.

Very helpful app allowing me to tag all my pst customers, even those who ordered years ago, with a lot of triggers making it possible to segment all kind of customers for precise marketing campaigns. The developer even helped me to set up my first flow. Thanks Joe, muito obrigado.

Installed the app and instantly had it working perfectly! I sell digital items & subscription access and this app tags my customers, closes or archives the orders, & has them running hands-free! Would highly recommend!

Thank you very much for the custom feature that you made possible for our Shopify store. By using this feature we can easily give away gift item/product to a specific customer. This will really help us in our business to promote and encourage to buy our newly launch products. You did an awesome job and your customer assistance is very impressive too. Really an outstanding and a "MUST HAVE" application of every seller in Shopify

The app was great and easy to use, although lacking multi-condition rule-setting options, customer support was super responsive and helpful in creating customized auto fulfillment rules to fit our needs. An app we'll definitely recommend to others.

We needed a quick and simple solution to partially close out orders based on stock type. This app solved our problem within 5 minutes. Automated! With top notch support and the many automation options the app provides, we are happy with the results.