Reviews for ONE: AI, Email & SMS Marketing

Great customer service, responsive and quick. Also was able to take most of the work out of my hands and provided suggestions to improve. have not tested it live as the site isnt ready yet, but it looks great on my preview!

The customer service from this team is amazing and they go above and beyond to help. Pauline is the best she take the time to help me with everything . I wish I can give more than 5 stars ..

Such a great app. The customer service is exceptional. Pauline went above and beyond to go through the process of changing system integrations so that I can easily navigate through those changes.

This app was great for spin and win, and great customer service for setting up across multiple shopify store fronts.

I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.

I used this app to create a pop up that encourages customers to sign up for our newsletter. My branding and general look/aesthetic of my website is super super simple (and I am extremely picky and particular about how things look). I'm also the founder of my brand and more of the creative/marketing/product design brain type vs. anything technical so I don't always find this area of the business to be overly intuitive. First of all, this app IS easy to use. And if you run into any roadblocks or questions, the support staff is INCREDIBLY helpful and responsive. I asked a lot of questions and I'm sure I was super annoying, but they helped me every step of the way and I am truly grateful. HIGHLY recommend giving this app a try.

The customer service was very patient and answered my questions one by one. The service attitude was very good！

Not only is the app a must have for beginners in e-commerce, the team is incredible! They will help you in any way they can, and I as a "budding entrepreneur" needed the extra pair of eyes and knowledge base. Not disappointed, definitely recommend!

Great app! We have used it for the pop up message and the spinning wheel and both worked great. Excellent service on online chat. Highly recommend it

This is a great app that works as advertised. The customer service alone makes it even better. Pauline was fantastic and very helpful Thank you!

it is great service and there are many options to control. also I asked some question to help center she helped me a lot with best solutions thank you so much

I really love the easy user experience and all the features that allows a non marketing specialist to improve conversions and marketing campaigns.

I used this app to help me set up text and email popup and it was very easy. customer service was very prompt answering messages as I was setting it up. Very user friendly and easy. I have the free budding plan since I am in the process of building up my site but am happy with it so far.

Best support. Best pop up app. Very clean, customizable, codeable pop-ups that have a variety of in-depth trigger and timing options. Making a huge difference on conversion on our website based on the customizability of pop ups. Great experience look no further, highly highly recommend.

I updated this and was easy to follow along to get the spin the wheel set up on my website and quite a bit of customization available which was great! Customer support has been very quick and helpful as well. Love the option to chat with a representative as I was setting up my wheel and for support after. Great Job and Great App!!!

Une bonne application avec un service client réactif à toutes demandes. Je recommande l'application Proof Factor.

The customer service rep was immediately accessible and extremely helpful. I can't wait to see how the app increases customer loyalty and experience on my site!

I was new this as of today and started to set up the app, then got side tracked. later but not long after i was checking my emails and got a very cardias message asking if there was a problem setting it up. I had forgot and was thrilled when i asked miss Sofia if she could please stay connected in case i had no luck. She was true to her word and very professional, she took me step by step without missing any detail and enlightened me to pursue forward. next time I wouldn't wait for a email and give up, I will get it done best i can knowing that a company that would higher miss Sofia clearly knows what there doing operating genuine customer service, well done across the board to all of you! if i were there drinks would be on me. and the lovely woman on the other line has a bright future there. corporate material. i would take her out to a fine dinner to show my appreciation. best regards, keep it up!!

Thank to alice of One Sales pop ups to have been nice and very helpful ! very nice support and apply, it's amazing.

This app is great and the support team is very helpful. They Respond back very fast and help you with every need. Highly recommend

I have just installed the APP, however, Support has given me step by step help, I fell comfortable with Prooffactor. Very knowledgeable as well as helpful. Proof Factor is always helpful. I have their app, and it has helped me bring in new customers. Bless you. ig

Fui cobrado absurdos 30 dólares sem aviso prévio. Aplicativo útil porém não tão útil com este super preço. Don't recommend. It was charged 30 dollars without any kind of warning.

Great app and the support is AMAZING! Needed something fixed before I launched and the support did everything to help me.

The customer support for this app is above any other I have experienced. Not only do they help you in real-time and no KB articles just copy/pasted in chat, but they actually care about your site. When I wanted to do something outside the norm, support made sure I understand why it is not a typical practice. I would recommend this app to anyone! Best experience I have had in adding a Shopify App.

Womersley Foods

2021-02-09

United Kingdom

This app is pretty easy to set up and VERY customisable. And, if you do get stuck, the support is absolutely superb and really quick. After only a couple of weeks, I have already seen a rapid rise in subscribers