Reviews for ONE: AI, Email & SMS Marketing

Bullhideusa

2022-03-04

United States

This is a very slick app. I tried others, but they only offered discount codes and I needed a FREE shipping option. I needed something to better a 75% cart abandonment rate. Samantha helped me a lot to set up my FREE Shipping pop-up window and was very responsive. I will be tracking my conversations rate starting today...This is a game changer!

This app has everything in one that I've been looking for to really upgrade my site. If you are looking for something to meet all your marketing needs this is the app!

I use this app to have a fun way to collect customer emails. And for the pop-up that shows recent purchases, which builds trust with new visitors. Absolutely amazing customer service that goes above and beyond, which is rare to find these days. I have had an overall great experience and highly recommend this app.

This app is wonderful! Excellent customer service Rosy helped me with what i need it she is very nice and helpful!

THIS APP IS AMAZING!! I went to start my pop up campaign, not really understanding just going with the flow and reading the instructions. THEN ROSY popped up through the message box and literally saved me. she helped me to set up my email marketing, sms marketing and different info boxes to help me build trust with my customers and to help me get sales. Im so thankful for this app and for ROSY! thank you ONE app. I can communicate to my customers now and always keep them knowing what's going on and what im doing to give them better services.

Fantastic app! The support is fantastic and so many choices available for templates! I feel more confident now that my business is automated!

This app is fantastic!! I am so excited about it. Thank you Shopify for guiding me here and thank you to the wonderful support staff at ONE for helping me set myself up. I was looking to add popups to my website and the ONE app adds some that are really neat! And they are fully customizable too. I added my logo and colors and I love the look I achieved. Another thing: the ONE staff gives you QUICK support on DEMAND. They answer their chat immediately. Go for this app! You won't regret it!

100% recommendation for this app. I needed a pop-up system for catching e-mail subscribers but got so much more. And the help I needed was responded instantly.

This app is pretty easy to use, but I was amazed at how helpful the customer service was. It is a 10/10!

Great app! Set up my first pop up and chat popped up with help from One team to optimise it, thank you Rosy! Fab help. Rosy went above and beyond to help me understand something else on Shopify too! :) Impressed with the editing capabilities and easy interface. Thanks team!

Floristería Noemi Flowers

2022-03-02

Panama

Esta aplicación la he usado un par de meses y es muy buena. Y sobre todo el apoyo de Samantha en Servicio al Cliente es lo máximo! Estuvo atenta a todas mis solicitudes y fueron atendidas de inmediato. Excelente servicio de soporte.

I used ONE to create a pop up email capture for my online Shopify store. The app is pretty easy to use considering I'm not very technologically savvy. I had one issue so I asked for help and they were so responsive! They were able to make the changes so quickly and with such a pleasant attitude. It was so refreshing!! Assuming you get a human, most technical support folks I've dealt with don't take the initiative and follow through until the issue is resolved. ONE was the exact opposite! Extremely helpful and responsive. Rosy and Steph were great. I highly recommend!

This company runs on ROSY! The best marketer of our generation. If you have a question she answers it, you have a problem she's already solved it. This woman deserves a raise. This app is perfect for small businesses to start email campaigns and to try out different ways to try and increase ROI's at no cost to you, but again this is all because of rosy! (also not a bot account, this app rocks, and rosy deserves a raise)

The app is very user friendly, The customer service button really helps a lot too! Very fast feedback whenever i have questions. I have subscribe to the High traffic plan and it increase my traffic and revenue already in just a few days of use, Will highly recommend!

The app is user-friendly for someone's first time drafting a marketing email like me! The customer support is also very hands-on and responsive. I don't know how small the support staff is but I worked with Emily. THANK YOU EMILY!

Patricia reached out to me to review and provided suggestions to improve my campaign. I was really impressed and very happy with the service provided. Thank you so much for your help Patricia! The app is also very easy to navigate which made my transition from another previous popup app really easy!

Great great apps, really easy to use and a customer service really good, answers quickly and give you some tips very usefull. S/O to rosy or rose i'm not sure her name, but big help from her, thanks !

The customer service experience with Rosy from ONE was fantastic. She was smart, attentive, and fixed my problem in minutes. She is also very sweet. I recommend highly.

Just set up the app and now have a pop up for newsletter subscription on my website. It was very simple to do and the support worker who offered suggestions after ward was very helpful.

Awesome app and easy to work out. Awesome support too, with a special thank you to Rosy for all her help!

I found the app a little difficult t use at first but it didn't take long to see how it all worked and anything I needed help with was extremely quickly resolved through the chat system! I'm so grateful to Emily and Trish for helping me create my first pop-up and automated emails! Thank you!!

Awesome app and customer service!! Support even checked my pop up and gave me some tips when I finished setting up.

Be Adorable

2022-03-01

United States

i really like this app , its useful , helps me alot to get the convet, and the customer service is great . i would recommend this app for your business

5 STARS. I recommend this "Pop Ups, SMS & Email Marketing" App by ONE to all the businesses. It's is very useful for our startup. I really appreciate the efforts of the Dev Team. Support Team is also very very responsive and informative. Thank you

Trish was so helpful, having someone available in the moment to answer questions was unexpected and I was so grateful to have that support! Got our first pop up all set up exactly as we wanted so it blended seamlessly with our website. Thank you Trish!