Reviews for Omnisend Email Marketing & SMS

Increasing their price repetitively!!!! Customer service have changed and aren't willing to help. I also had a lifetime coupon they are not willing to honor and doubled their price. Klayvio is giving me a much better offer, and I'm going to move there. I also noticed every major company is working with Klavyio because it's way more robust than Omnisend.

Great app that handles it all! The team is phenomenal and always makes sure any issues are handled quickly and efficiency. Beran is great and extremely knowledgeable and also happy to suggest ways to improve our use of their systems/products. Thank you for always making things simple and easy to understand.

Beran fixed my problem quickly

Great app and great support team. I just finished chatting with Salma who was very very helpful, professional and polite. Highly recommend!

So fast response and helpful for me! Thank you for the great service!

Great and prompt support offered by Kayque to complete the Domain Authentification steps!!

Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!

ive used omnisend for years.. had to take a pause because of my illness.. just to come back and find theyve deleted EVERYTHING.. i worked over 10 years to build that list.. and they cant even show some emphaty.. dont trust this company with your lifes work. also they said theyve sent multiple warning emails.. i checked, doublechecked.. triplechecked.. no emails at all, last email is from support. so if you dont use the account for 6 months.. whatever happens.. all your hard work will be deleted. ILL NEVER COME BACK YOU RUINED MY LIFE. and not having a backup is even worse for a company like yours, that i spent a lot of money on.

Super easy to use. Great customer support! Matija was super helpful!

Great service from Matja

I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.

Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila!

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

Matija is the best Customerservice!! Best App Thank You Guys!

Karine was a great help and so far the app has been amazing!

great. very helpful.

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

Kayque Was extremely helpful and guided me through what i needed to do, step by step!

Amazing support with the up and coming changes! thank you so much to Kayque 10 stars for helpfulness!

Just subscribed to Omnisend... Great first experience! Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million

This app works very well. You can closely contact with your customers to form remarketing. It helps very much in the turnover of the website. At the same time, thank you very much for sanya's patience to explain, solve a lot of operational problems.

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Very good feelings with this application and with the support service offered by Karine. Recommendable

Great app. Highly recommend. The support team is great. I had a issue but Maria from Omnisend support team helped me immediately. Thank you!

The app is very nice and the interface is user-friendly! The customer service is also very friendly and supportive. Beran was real nice and was part of the team that helped me get my toll-free number verified. I am more likely to recommend Omnisend than any other app.