Reviews for Omnisend Email Marketing & SMS

Thanks so much to Baarath for all the help we had with the issues we encountered when registering Omnisend Thank you dear Baarath , I will recommend this APP to people

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

I just started using. I am hoping to expand my contacts. I inadvertently used the wrong email when purchasing and Maria straighten it all out for me. I appreciate their quick response and help.

Hello there, Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service. If there's anything more we can do to enhance your experience, please let us know. We're here to help!

Omnisend has been a great pal to all the stores I have created so far and also the ones I will create in the future. It simply has all the features you would want to need, and the price is reasonably firm, unlike other competitors who might pump a little more for the same things. One thing is for sure though, I'm really happy with the chat support, which always offers me good solutions to solve my problems, plus, is available at almost any time. A special mention to Didem who assisted me in my most recent case and who convinced me to write this positive review. Thank you :)

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!

Johnny was very helpful with helping set up my DNS Setting and verifying the email super fast definitely recommend using

Best customer support, great value email marketing app

I love omnisend! excellent customer service and seamless integration with shopify.

Sanya was great at helping fix my issue.

Support is inconsistent and provide answers that are totally unrelated to the problem or question asked.Trying to get an answer re video with no response!

Omnisend is making sales from day 1 and their support was very quick and helpful.

Amazing app! Everything just works perfectly, you get access to all features on the Free Plan (<500 emails sent/month), not like many apps there that are technically free but you need to upgrade to be able to do the simplest thing. Customer support is amazing, they reply within 5-10min and their support is 5/5. Will definitely upgrade to the Paid plan once I reach the Free Plan limits. I highly recommend this app for all email marketing things

I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.

Hello there, Thank you for the 5-star review! We're thrilled to see that you're highly satisfied with our service. If there's anything more we can do for you, or if you have any questions, please feel free to reach out. We're here to help!

Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.

Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.

5/5 stars Excellent Support and User-Friendly Platform I recently reached out to Omnisend's support team for help with modifying our sign-up form, and I'm thoroughly impressed with their service. The support representative, Baarath, was incredibly helpful and responsive. They provided a clear, detailed Loom video that perfectly addressed our issue of adding an optional phone number field to our form. What stood out: 1. Quick response time 2. Clear and concise communication 3. Practical solution (Loom video) that solved our problem immediately 4. Follow-up to ensure all our questions were answered Omnisend not only offers a powerful email marketing platform but also backs it up with top-notch customer support. The platform itself is intuitive and feature-rich, making it easy for us to create and manage our email campaigns. I highly recommend Omnisend for anyone looking for a reliable email marketing solution with excellent customer support. Thank you, Baarath and the Omnisend team, for your outstanding service!

Omnisend has truly made things easier for my business. Their articles are super helpful, and their customer service is quick to respond and very helpful. The platform is easy to use, especially compared to others I've tried like Klaviyo, Yotpo, and Shopify Email. As a startup, their pricing fits perfectly with my needs. It's been a relief to finally find a tool that works well for me.

Kayque and Deniz were super helpful!!

Muy buena App, fácil y rápida, y super intuitiva

Customer support is very helpful and fast. Dilara really helped me with any questions I had and made setting up everything very easy.

crappy app, suspended my account for no reason and no emails have been going out for lord knows since when.

I have just downloaded the app today and created my first ever newsletter for email. For someone who is more artistic than technical, I found it relatively easy to use. As an example, I have been trying to do an email newsletter for 2 days on lots of different apps and was almost giving up. I found them either too difficult or the speed was too slow and connections were jumping. So based on this, I would highly recommend Omnisend.