Haven USA
2020-09-28
Canada
After using Yopto we decided to make the switch to Okendo. We really like how our customers can leave reviews on various product attributes; this allows us to glean better insights than just a simple star rating. Customer service is great from both online agents and our dedicated account manager.
Culprit Underwear Store
Crooze Australia
LUNA BRONZE | Worldwide
Nuheara Limited US
Smith & Cult
Slidecase
2020-09-23
Australia
We've been using Okendo for almost 3 years now. The initial setup and merging of our existing reviews were all take care of seamlessly without any involvement from our side. Their ongoing support over the years and flexibility is second to none. The customer attribute feature is one of their standout features for us. They are constantly adding new features and the recent integration with Klaviyo is definitely a must have. This is one of the must have apps for any store using Shopify!
2020-09-22
United States
The Okendo team is the most flexible and attentive staff you can find. They are always willing to go above and beyond to give their customers what they need. Great support and great app. We couldn’t recommend more.
2020-09-22
United States
Great review app. Customer support is excellent. The price is very good and dashboard is easy to use.
2020-09-22
United States
Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.
2020-09-22
Australia
We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.
2020-09-20
United States
Fantastic team who helped build the app seamlessly into our website so the designs matched up. An easy, simple platform for reviews with a great user interface. Would highly recommend.
2020-09-18
United States
Great app and customer service is very helpful. I would highly recommend using this app for reviews.
2020-09-18
Australia
Probably the easiest integration I've had so far - the team are super quick to respond and the app is super easy to use. A few months in now, no issues at all.
2020-09-17
United States
Great product and excellent service The app is user friendly, easy to pick up, and use. Works fine with other apps making the job done smoothly. The customer service is excellent. It helps us collecting the reviews and make it available on the other market places. Highly recommended!
2020-09-17
Australia
Okendo is really great, we love it! We were able to get it connected to all the other tools we use, everything very easy to set up. Recently they added a new (or revamped?) integration with Klaviyo, which got me very excited. With new features being added – and others improved – plus the excellent customer service and fair price, I totally recommend them. A top-the-bar review system is a must nowadays, and Okendo is our top choice.
2020-09-17
United States
I use Okendo to give credibility to my customers through real customer reviews. We've been using it for about 6 months and it's been wonderful! People love to leave us their reviews, share their photos and videos with us, and help fellow customers shop easier. Okendo is very easy to setup and use and the customer service is the best.
2020-09-17
Australia
After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!
2020-09-16
United States
We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.
2020-09-16
Australia
Okendo has been simple to use and great for conversions on our store. Easy to use and looks really high end - Scott was great and helped customise it all for us. Highly recommend!
2020-09-16
United States
We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.
2020-09-15
United States
We are collecting valuable feedback with our customers through the Okendo reviews app. The layout is perfect and we love the ability to publicly reply to reviews and questions. We cannot wait to be able to filter by user attributes.
2020-09-15
United States
This app is great, the Okendo team did a great job helping us customize our front end and set up review request flows. It is proving a great conversion booster and customer engagement tool!
2020-09-15
United States
We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!
2020-09-11
Australia
If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.
2020-09-06
Australia
Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.
2020-09-05
Canada
Okendo has been nothing but helpful. Since I've started using this app they have helped me every time I've asked and are very quick to respond! I recommend!
2020-09-05
Australia
Okendo is fantastic. Moving to Okendo from our previous review platform was a great decision. For the same rate we now get unlimited reviews, a much more flexible display and amazing customer service. Can't fault it.
2020-09-03
United States
I've used Okendo for several Shopify businesses, and they are far friendlier and easier to work with and integrate than other competitors. They give white glove service and incredible support at a fraction of the cost of others. Most importantly, our customers really enjoy the journeys and ability to share feedback through the clean, simple and well designed UX.
2020-08-27
United States
Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!