Reviews for Monster Cart Upsell+Free Gifts
Gearvend
2023-02-16
United Kingdom
Charlene from the support was super helpful, app is amazing thank you so much for you support. looking forward to test it out
IComfy
2023-02-16
Hong Kong SAR
Satisfied with this application and the application team. Special thanks to Sasha today for her help
Cira Nutrition
2023-02-16
Canada
This app was so easy to set up and looks great! Our team was worried it would require a lot of dev. work but none at all. Their support team is also super helpful and quick to respond!
AMD Touring
2023-02-16
Australia
Charlee was very helpful and friendly. Like the app so far. Not much more to say really but the minimum is 100 characters.
2023-02-15
India
I have tried many cart upsell apps. This one works perfectly and seamlessly. Its really smooth for both desktop and mobile. Support team is friendly and efficient, and will resolve all queries quickly. Thanks Charlene and all the other support staff and kudos to the dev team. Cheers
Only Love
2023-02-15
France
Very good application, team listens and does what is necessary to meet all requests. I recommend it!
Golf In A Box
2023-02-14
Australia
Great app, very generous and extremely useful in increasing revenue! Charlene was a great help and went to lengths to give me a hand with a few minor issues. Highly reccommend!
socksforliving.com
2023-02-14
Australia
Try this app. It works a treat, no coding needed and installs seamlessly. It does what it says, is modern and whilst the app analytics are just okay, our own analytics show the app returns. That said apps are never a set and forget, so if you drive the app, use the features and work it, the app delivers. Set and forget and it’s like driving without ever putting your foot down. It will do what it needs but no more. In summary great app, well designed, works as intended and customer service that is responsive. Well done!
LOST HEARTS
2023-02-13
United States
Charlene was absolutely wonderful and was able to help me out. Super pleasant to work with! App is going to do wonders for my store!
Cloudyfeet
2023-02-13
Germany
Charlene was perfect ! This girl is funny and helpful, just keep going on with her! charlene is the best! She helped me a lot to solve my problem and I have to say I even asked her if I could get her number so that I could contact support at any time, or rather, to be able to use YOUR support, because it was just perfect! She wrote to me at a time when I had tried everything and almost thought it was no longer possible, but then Charlene came and clarified everything briefly, she is very cheerful as I can see from our conversation. I think she is a good member maybe even the best! You should promote her ha ha. Charlene keep it up HURRA! I installed the app recently and got a good impression right away thanks to Charlene I think if the support wasn't as polite and nice as Charlene was I wouldn't be as good at communicating with this app! But as it happened, I intend to continue using this app!
HUMNPEACE
2023-02-12
United States
Great App! great customer service. I highly recommend. I had an issue but I jumped in the chat and got it fixed within 5 min
EdenGarden Store
2023-02-11
Hong Kong SAR
Charlene is great. He is the best helper to help me solve all issues. I enjoy using this app and it help with my conversion
Buttery Horse Co.
2023-02-09
Australia
Great app so far. I think it will be helpful to customers. Charlene was super helpful with the setup, and quite funny as well which is a bonus.
Flair Fighter
2023-02-07
Canada
I've used the app for about a week now and it definitely works! Our AOVs have been higher as customers add more to their carts to get multiple free gifts with purchase. Very happy we switched to this app for our upsells! ------ So far so good! Just installed the app after researching all the other cart upsell options in the app store, as well as trying a few of the other options in the past. I'm amazed at how quick it was to set up. I have a theme with a mini-cart that isn't in the Shopify theme store and was worried about how the app would work with my theme. Charlene answered me in the chat box right away and made the updates and fixes in less than 5 minutes. I'm looking forward to seeing how this app works to improve our sales and aov!
kuadro.es
2023-02-06
Spain
The application works perfectly and the technical service is fast and efficient. I highly recommend it!
Live Co.
2023-01-31
Australia
I heard great things about this app—the first day of trying it out, looks great and robust. We aren't sure if we'll keep it, profits will tell. However, shout out to their customer service. Charlene was super helpful! We had access issues, and Charlene was just 10/10, providing instructions and being super patient. Just for the sake of customer service, I hope the app fits our goals!
Gold Coast Longboards
2023-01-30
Australia
Awesome app! can customise it to match your website and looks super high end! as well as increasing AOV this is an amazing tool! the customer support is excellent! every time I have a question I ask the chat and they get back to you almost instantly! Charlene helped me right away with adding a free gift promotion in my cart! Thank you
Diamond Chemistry
2023-01-26
United States
Early days with the app but its quite easy to use. I have been able to create the first promotion for a client of mine quite easily. Special shoutout to the Customer Service team, especially to Charlene. I had a small bug in the cart which was catered to, attended to and closed out within a few days. I love it when someone pays attention to customer service like they do!
Flowear
2023-01-25
Italy
Applicazione fantastica!! L'assistenza clienti è sempre disponibile, ed in brevissimo tempo risolve ogni tipo di problema!! Charlene è il massimo! Consigliata a tutti
Official Uncle Bud's Apparel
2023-01-24
United States
Besides the app's great functionality, customer service has been above and beyond. We have dealt with a ton of third-party app developers and never had such amazing customer service. All around a top notch product.
Resolution Love
2023-01-18
United States
Just got the app, but because the customer service is so good I have to leave a review. Seriously. I set a campaign up easily with no tutorial, so its easy to use. I had a small issue, maybe because of my theme, but either way I contacted them. Within literaly a few hours, they went in and fixed the issue for me. This type of customer service is hard to come by these days. Shout out to Shada and Reneen and of course the team! Thanks!
Rubyjam Fabric
2023-01-17
Australia
Such a great app and the service is next level. We had a minor conflict with another app and the team at Monster were able to pop in and fix it for us. Give them a try, you won't be disappointed <3
The Bold Company
2023-01-16
Singapore
Customer service is really good. CS was able to provide a solution very quickly. The app is very good too. not so hard to be familiar with. All in all its 10/10 for me. Good job!
Plushie Palooza
2023-01-15
United States
I just got an extraordinary exchange with the Monster to upsell the team today! They showed the utmost level of patience and care, investigated my issue over a long period of time, and made sure I got 100% satisfied with the conversation. I would like to encourage everybody to install Monstell Upsell, the design and functionality have helped my store improve the Cart experience, and the support as I just mentioned is 5 stars. Install it, you'll not regret it !!
LUVHOME
2023-01-11
China
The support is so great. Charlene is very nice. Helped me solve my problem very quickly. Recommended.