Reviews for Monster Cart Upsell+Free Gifts

Charlene was really great, super fast and quick, answered all my questions and helped me fix the problem that i have. Thank you so much !!

Charlene was great, super fast and quick, answered all my questions. Love this app and great support.

Charlene and the team is great! Always quick to respond and positive. Appreciate everything they do to ensure their tools work for us.

Charlene is a GUN. Had an issue with the app but issue was solved quicker than i could change my underwear

Worst support we've received from any app provider over the past five years we've been on Shopify. The app was breaking our 'Add to Cart' button so that when it was clicked, nothing would happen. It would take quite a few clicks at times to add an item to the cart, and even then our old cart would load, not the MonsterUpsell version. I sent a screen sharing video to support regarding the issue, and they said they'd get back to me in 24-48 hours. 48 hours past, so I followed up to see what the status was. Here's the response I received, "Our dev team and even the head dev already checked the issue and tried their best to make our app work in your store. But unfortunately, we can't support your theme and therefore we can't do anything from our end." Disappointing for sure, but I was understanding, until I went to uninstall the app, and saw that the dev team chose to leave the app enabled on our LIVE theme when they knew it was breaking our 'Add to Cart' button. First of all, they should have been testing the app on a backup theme that was not published/live, and second of all, they should have immediately disabled the app once they confirmed they couldn't fix the issue. That's just basic, developer 101 type of stuff. It just shows how little they care about their customers. I'll be finding another in-cart upsell app, and I recommend you do the same.

Service was very good from Charlene, very knowledgable and quick. Was able to rectify my problem within a few minutes

I had this app downloaded for a loooong time, finally took the time to set it up and I WIIISSSSHHHH I set it up sooner as it is unreal! It is soooo fast and quick, probably the fastest smoothest app i have worked with and genuinely makes our store look like its had 10x the amount spent building it. Huge shoutout to "Charlene" in particularly who has helped me more than any other support from another app. Should out to other team members and the dev there too as all have been great, "Shada" also has helped me many nights so bg shout out to her. Overall amazing i think i have asked "Charlene" a million questions and every time she has been hugely enthusiastic to help! 10/10 100% recommend!

APP = awesome, support = awesome, they replied to my message in a very short time and solved my problem perfectly. I absolutely recommend this app!

Charlene was really helpful. She has a bubbly personality that makes everything easier. Keep it up girl!

Charlene was really nice and helpful, she replied to my message in very short time and within few minutes solved my problem immediately. Very great service

Charlene was great she help me get all set up now I’m ready to sell I appreciate her thanks again Charlene

Support are quick and amazing! A++ Very quick and easy to install. App looks amazing. Would recommend this to anyone!

I installed this app to offer free gifts with purchase.... There's was an issue with the free gift products showing up in auto collections...The app's solution to was to set the conditions to "all conditions". However, that's wasn't how many of our collections functioned. I had to change things (complicate them) in order to make this app work in my store. Other than that, the app works well and is fairly straightforward. Also, the customer service is pretty good, although the response times could be quicker.

Wow amazing experience with the app and with the customer service. So friendly Charlene helped me in all the settings. She was so efficient. THANKS

cherlene was very good, helped me very quick. she answered enthusiastically to my question and we managed to solve the problem

Thank you Charlene to the customer service of this APP for the instant reply to the message. My questions have an answer, and they are done with Charlene and Raneen.

Great app and amazing customer service, especialy Charlene, shes perfect and helps out exactly as needed.

unreal app with a large amount of features for various offers and discount structures. Great customer support!

Great support! Easy interface and very easy to learn and use! Lots of help videos & support team is very quick and friendly!

Great add-value app and the most what I like most about it is the team is very helpful and friendly. Good Luck

Amazing app and service! I set the app up a few days ago in order to increase AOV. Their design and layout is top notch. Very logical UI too. I also appreciate the free revenue boosting course they offer. Big shoutout to Charlene for her help today as well. I needed some assistance getting my offer to work, buy three and get a free gift. She was incredibly helpful. Great app for increasing AOV and they completely stand behind what they offer!

Exellent layout and support service , very helpfull and for a decent price for higher conversions

An incredibly good app, for the perfect slide cart with progress bar and a lot more too. Support answered questions within minutes. 10/10. Thank you.

I had a few questions about implementation and Charlene spent almost an hour helping me get everything set up the way I wanted

Charlene is very helpful! Reccomend the app for anyone looking to booster their average order value.