Reviews for Monk Free Gift+Checkout Upsell

First of all, Murtuza is the absolute greatest, helpful, knowledgable human on the planet. He's helped us out with numerous questions we've had and issues we've ran into. Speedy and responsive, and always offers a helpful solution. The app itself is really great and flexible, which we appreciate for our store. We've seen really great conversion boosts utilizing multiple funnels across the site. Highly recommend for the adaptability and customer service!

I am writing to express my appreciation for your exceptional customer service. Despite an initial issue I faced with the billing process, your team handled the situation with remarkable speed and professionalism. I was particularly impressed with how Ravish, the founder of Monk app, personally reached out to ensure the problem was addressed and resolved. The willingness to acknowledge the error, provide a prompt refund, and undertake technical rectification to prevent recurrence shows a high level of customer consideration and business integrity. The Monk app itself is an impressive tool that boasts user-friendly features and functionality. Although my initial experience was marred by a billing misunderstanding, the way it was resolved has only reinforced my confidence in your app and team. I believe such an approach towards customer satisfaction deserves recognition. Therefore, I am leaving this positive review to commend your team's excellent work and to encourage other users to experience your commendable services.

Murtuza was very patient and helpful! I appreciate the prompt service and would recommend this app to others.

Great support! Resolved my issues quickly. Love the app. It's very easy to use and build offers. Can't wait to see what results it'll achieve for our store. Using the following funnels: progress bar, volume discounts and post-purchase sales. Update: Once again great support. Got my issues resolved swiftly. Also seen great results with increasing AOV using the progress bar funnel together with free shipping and free gifts. Highly recommend using this app!

Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.

They're great! Have had to work out a few kinks, but the support is always really speedy and extremely helpful. I don't think a support chat has ever been as helpful as this one. Any issues you have, just reach out and they'll answer all your questions. Haven't had any major qualms with the app so far, so I'd recommend it!

rubbish apps .. charge me money,...... I never use it apps and just install charge me $ dollar.... rubbish apps ...try to scam us.

Sarah Chapman

2023-07-13

United Kingdom

The support team were amazing! We were experiencing issues with another gift app not working with different currencies but this app was a great solution.

Before starting I thought the app was very expensive, but it is definitely worth it. I have gotten a 320x ROAS on my investment. They keep adding very handy features and I never have a problem. Works perfectly with my website. The all in one nature of the app is very useful and I've used most of their product and cart page features for different offers and customer journeys. The cart progress bar and product add ons are a mainstay on our website now. This app also allowed me to replace other apps and keep all of it in one single place without signficantly affecting my website speed. Really good app with even better service. The team take care of the account closely give personnel recommendations and are actually dedicated towards growth. I'm directly connected with them through a Whatsapp group and respone times are phenomenal. 100% recommend.

Great support and customisation. The app has a nice user experience and we are seeing notable increases in AOV by using the free gift option.

Great app! The support is super helpful and I absolutely recommend it. The "Cross Sell" and "Free Gift" features are great and have increased my sales. 5 stars!

Brilliant functionality, easy to use. This app is helping us too upsell and the support is fantastic.

The team at this app are extremely helpful and they always respond to my questions quickly and with lots of feedback which I really appreciate! I look forward to continuing to use the app to increase order value

Great app with an even better customer service! Contacted the customer service and was helped by Murtuza. He fixed the issue that I had within minutes. Excellent work. Will definitely recommend this app.

Great Support via live chat or email. Big fan of this app as I initially downloaded for it's cross sell funnels, however I was able to replace a couple other apps with Monk which also saved me money!

Such an easy-to-use app and it has free plan for beginears. Great support from faheed helping to put some final touches to it. Highly recommended! special for beginears

A very good app and a nice support on your side. I´m happy about this...............................

Customer support actually helps you if you have a problem! Instead of ignoring it or not solving it I got complete assistance with my store from Monk. Thank you for their professional support team! Monk is easy to use and set up, fully recommended. And it’s FREE!

Interface fácil e intuitiva. Várias opções diferentes pra integrar na loja. Suporte muito rápido e eficiente.

Monk Cross sell app has been vital for allowing us to grow our monthly sales, we have tried several apps but none perform as well as Monk Cross sell. I would highly recommend it to anyone looking to increase their AOV and ultimately their sales

Great app and the customer service is fast and furious and really willing to help. I will recommend. Thank you

Almost perfect. 4.5 / 5 Soon it will be 5/5. Simple to configure, simple to use. Very kind, helpful and efficient customer support! Only 4 stars because for now, it does not work when 'buying immediately' but this option will be available soon. At that time, it will be worth 5 stars.

Very easy to setup. Took me 10 mins. Had my first Google Meet support called with Faheed. Could not have been a better experience. Had an issue today and Sarah assisted me resolve it. It was an excellent experience. User Issue. Walked me over the fix and then assisted me test to ensure I was 100% comfortable. Excellent app and we are seeing an impression ROI.

very helpful with online chat to sort out getting it set up. cannot wait to use it. Faheed was very patient to help

Easy to understand and setup, very reactive and helpful support team, a lot of interesting features! You can stack bundles with discount codes, that's amazing