Reviews for Monk Free Gift+Checkout Upsell

Great support and always there to give a hand. Great support and a lot of features in the app.

Super schneller und kompetenter Service :)

I just installed his app and had a tiny issue which Murtuza fixed for me immediately. I was very impressed, and now the app works perfectly. I set up the frequently brought together offer, and I am happy with how it looks. I'd definitely recommend this app as it's so user friendly. Thanks Murtuza :) Update: I had another small issue with the app, and again Murtuza assisted me quickly and resolved my issue. I am blown away by the customer service that he has shown me. Amazing!! Thanks Murtuza :)

Great support :-)

We use Monk on two of our websites, the team has amazing customer service and has gone above and beyond with tailored responses to any questions we had :)

Love this app. Tech support has been great and guide me through the entire set up process. This app works well without a glitch.

Perfectly fits our requirement and support is super helpful. Is actually increasing our AOV gradually

Amazing Team. Thanks!

Very handy app the support provided is exceptional

Great product, excellent customer service!

Thanks for the amazing help Murtuza!

I have never left a review for any shopify apps but I had to for these guys. Honestly best service I have ever received from an app. I chat and they answer and fix issues right away (not really issues more customizations). The app works great and looks great and has a lot more functions than I was expecting! Highly recommend.

Outstanding technical support , deserves more than five stars

I recently reached out to the customer service team, and I must say, I was thoroughly impressed. The support was very fast and efficient! Not only did they address my concerns promptly, but they also ensured that I fully understood the solution.

Ágil y con muy buena actitud

app looks really good and does the job. hoping for better results

works well and is free

While the analytics really leave something to be desired, the ease of use to set up this app, personalize it, stack discounts and features, and create a better customer experience is really all top-notch. The customer service in itself is worth every penny. I've reached out to them multiple times through the chat and have had resolutions and answers well within an hour. They're friendly, quick to respond, and open about what they know needs to improve and their plans for doing so. If you're looking for a super easy, user-friendly experience to enhance your customer's experience, I would 100% recommend Monk.

I'm thoroughly impressed with this app. The app's features are powerful and user-friendly, but what truly sets it apart is the exceptional customer support. Any questions or issues I encountered were swiftly and expertly resolved by their team.

Very responsive, thorough, and helpful the support team is. Murtuza went above and beyond to get my complex GWP requirements set up and made several suggestions to improve the user experience and showed me a few hacks to fail-proof our offer. They are honestly the gold standard of Shopify apps and support. Highly recommend this app!

Great help.. I was struck in setting the offer and they responded quickly and assisted in a swift manner . Appreciate it

Great app so easy to set up! Murtuza and Sara from customer support were awesome to help me troubleshoot. Happy that they have free plan that allows you to grow and become paying. I run a small beauty shop so it helps a lot to include samples with order .

Tealbee

2023-08-22

United States

Very flexible and easy to use app and awesome support. This is the best upsell, cross sell app I've found yet that support 90% of my use cases.

One of the best Support team out there - they always have helped our company when we needed even further and better solutions to our specific issues. We have literally 24 Shopify stores with them! :)

I need more experience with this app to be certain of it's reliability and how the features / functions work but so far so good. The support staff have been highly responsive when they're open and are kind, courteous and willing to test and demonstrate using video recordings how to help you see what is going on with your Monk/app specific issues on your website.