Reviews for Marsello: Loyalty, Email, SMS

Marsello + Poochles.com = Finding our Way together. Smooth Sailing. Waiting to amplify the impact.

I used a different loyalty app before Marsello, I found Marsello to be much more practical. Its easy to use, and has a lot more chance to encourage sales.

i sued this app to create a loyalty program on my store and it was so easy to use. thanks so much! ....

Super easy to install & great for small businesses!! Would definitely recommend to any online storefront.

This app was easy to install and the set up of the points (earning and redeeming) was easy. Anytime I had a question it was answered in good time via the chat option. I did find the widget a bit limiting so I created my own rewards page and direct customer there first. I would really like to be able to download a list of my members with their points from my own dashboard - at the moment I am pretty sure the only way is to contact the providers. Having said that they will do this for you quickly whenever you need, it's just I'd much prefer the flexibility of doing this myself as soon as I needed it. Cheers.

I just downloaded this app. By far the easiest app to navigate and put together for your store. The customer support is also very helpful. Once you begin working on customizing the app for your store you get step by step instructions with samples.

Really useful application. Got lot of positive feedbacks about it from our customers. Had some problems to translate several forms to hebrew. Order of the words gone tangled and it took some time to fix it :/

Very high-quality app. Not only is it beginner-friendly, it is also very professional. I would highly suggest using this app.

This App ist very nice Is cool and easy Its nice und good simpel and small but thet is not the problem

I love it so far! Easy to use and super simple to implement a complete rewards program. I will continue to test and share feedback.

My customers and I love this app! Great and easy way to reward those loyal customers, increase customer satisfaction, and create brand loyalty.

I love Marsello - very easy to set up - and it looks great on my website. The program is all automated and has been super effective. 100% would recommend!

mirasa

2018-09-07

United States

This app is simple to use and has definitely helped to grow my subscription and conversion rate. Go for it!

Marsello has really helped me to jump start the lines of communication with my clients and promote product education. I am in love with the ease and user friendliness of the app. It's very intuitive and leaves a professional look to the brand.

Marsello not only has a beautiful and perfectly functional app, they provide the ultimate customer service experience. Brent is a genuine guy and to have an opportunity to learn from the Founder of the Marsello was very rewarding. Not only that but then Amy was able to help me out with making our emails look beautiful. I am an advocate & a committed subscriber. Thank you to everyone on the Marsello Team.

Easy to install, no help needed. None of my customers have reached the required min. spend yet to use their rewards but hopeful this app will help to boost repeat customer spending soon.

So easy to use and maintain with plenty of features available for increasing sales. No hesitation is upgrading per month.

We looked high and low for the best combination of loyalty program + email automation, and with Marsello — we feel like this is the one for our shop (https://lovefortheplanet.com). We just installed it recently, but here are a few brief observations: - This is high quality software. It's all about the beautiful details; the colors, the clean UI, the intuitive design — you can tell that this product is crafted with love and I'm excited for a long partnership here. Life is too short to use crappy software — and Marsello is a delight for the eyes and a pleasure to use. - Support is great. They respond in a timely and courteous fashion, and always give me the answers I need. - The future looks super-bright here; I'm excited for the ability to natively advertise through this platform, and I look forward to automating our marketing as much as we can!

THIS IS THE BEST LOYALTY APP EVER ON SHOPIFY! where do I even begin...... 1. The overall design & functionality of the app is great! no bugs, no glitches, no crashes and the ease of use is perfect! 2. Before we were not even allowed to used all of the features unless you bumped up your plan; I'm not sure what happened or why, but now the features are available for everyone no matter what plan you're on and it's free up to 250 members and $9.00 per month for every additional block of 250 active customers which is wonderful because most loyalty apps charge you like crazy and even charge you for inactive members. So thanks very much! 3. I love the fact that I have the flexibility to customize my loyalty widget without design restrictions. 4. The Email Flows (even though it's in beta mode) are pure genius. I've had experience with just about every other loyalty app on Shopify in hopes to find the one that suited our company's needs and none of them have Email Flows; the email flows take away a lot of stress & headache of us having to chase our customers down, lol and manually send the emails ourselves. Our customers love it and it has helped to reduce a lot of our cart abandonment issues. I hope this is a feature that is here to stay! 5. I love the fact that this loyalty app also integrates with Shopify POS because it's perfect to use at our HHN Pop-Ups. Very few loyalty apps on Shopify have this feature, so I'm extremely grateful for you guys implementing that. 6. Marsello customer service is spot on! very professional, kind and willing to help you with anything you need to get your loyalty program setup and going. I could go on and on because this app has so many wonderful features, my only regret is that I didn't discover this app earlier on. I'm thankful to have finally found a loyalty app that is beneficial and suits our company's needs and more importantly our customer's needs! It has helped us to increase sales and saved us a whole lot of guesswork. We have no intention of ever switching to another loyalty app again.

Brilliant app, very simple and effective to use! Customer support is amazing too x

Most relevant features for the best price in my opinion. Very easy setup, beautifully designed. I haven't launched my store yet but from previous experience with other brands, this is my now go to app for every store I build. Thanks Marsello! You guys rock!

So far so good! I changed from another rewards app and I was able to get better value and the app was a ton easier to use, was able to verify everything worked pretty easily without an trouble, awesome app!

A good app for a loyalty program.

A good app with awesome customer support. I encountered some problems with duplicate accounts being made and support was kind enough to quickly assist me and sort out the problem.

This is my THIRD loyalty program. My first one allowed customers to skirt the system on referrals and bank on discounts without the referral making purchase and my second program was actually pretty great but pricier. So I switched to Beautiful Loyalty and I LOVE IT. So very easy to set up (about an hour if you're a total obsessive design nut like me but less if you want to get it live) and transferring my customer's current totals from the old program was a breeze. No seriously, I was out on my deck enjoying the summer breeze while it loaded the file all on it's own. I checked everything manually but there was no need cause it captured all the info correctly. So far my customers are enjoying earning points with this program way more as well and it has led to a lot more shares to social media to get points too. All in all..... I RECOMMEND.