Reviews for Lucky Orange Heatmaps & Replay

Wicked Sensations

2015-08-25

United States

OMG-I LOVE this app! It is definitely worth trying out and you won't be disappointed. I've tried a few apps but this is the best by far. If you decide to pay for it after the trial, it is well worth the money. I'm still working out the kinks on my site and this has definitely helped me pinpoint problem areas with my traffic.

Tantamount Apparel Co

2015-06-27

Canada

I've used many apps, but Lucky Orange is hands down the most useful one on the market. It provides you so much important information you otherwise would not have. 100% recommend to any shop owner.

Massagetableusa

2015-06-23

United States

Excellent app for detecting any errors on your site which might trip up customers. Worth it.

2015-06-11

United States

This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.

Oakville Driving School

2015-06-09

Canada

A must have App for anyone looking get detailed analytics on customer behaviour on their store. Being able to view in real-time how visitors are interacting with your site is a super awesome feature within lucky orange!

Penny's Choice

2015-06-07

United States

A good app for us most times, but it is pretty glitchy. We set things up and the settings do not stick. It is useful/helpful information and we will keep it! Thanks! Matt Ruggiero www.pennyschoice.com

Merry Charms - Lyann Yap

2015-05-06

Singapore

This app is helpful. Now I able to see the traffic of my site. Thank you.

Veeshack.com | Online Shop for Women

2015-05-04

United Kingdom

This is amazing i am going to try it now...From the looks of it its amazing really helpfull.

CheapTanningLotions.ca

2015-04-25

Canada

AH-MAZING! I installed this app about three weeks ago, and it has already helped me to save over $300 in sales (which clearly paid for the $10). The fact that it can record what my customers are doing has helped me understand their problems and allowed me to fix it when they either contact me, or when I see a sale lost. So far by watching the videos, I've changed several things on my site that I didn't even know was an issue because on my screen it always displays fine. In short you will NOT regret spending the small amount of money for this incredible app. Please you get to feel like God watching your customers lives on your site :-)

My Wedding Decor

2015-04-24

Australia

I used Lucky Orange on my previous website which was not a Shopify site. It is extraordinarily helpful to see where customers are in real time and to jump in if they need help. The live chat service definitely made me quite a few sales. Don't hesitate to add it!

Robert Mason Co.

2015-03-23

United States

I really love this app, watching the customers shop has been extremely helpful. I was paying more for a different app that was just a heat map, you get so much more with Lucky Orange. Customer service is amazing too!

Carvacious

2015-01-27

United States

Lucky Orange is an amazing tool. It helped me identify where my customers were clicking and where they were getting stuck in the conversion funnel process. The live recordings of users' actions are invaluable. Thank you Lucky Orange!

Jean's Home and Family Store

2014-12-25

Australia

I must say being in Australia I have found the online help to be pathetic due to time zone related issues. However Lucky Orange has saved me in that I am new to this game and still trying to figure things out. Through information on recordings I have been able to identify issues that otherwise would not have been eg broken links when I updated my site. I have also identified a trend of people jumping to one collection of my site and never appearing interested in buying from this collection - this enabled me to do detective work in a different area which has resolved significant issues with my online advertising - so Hopefully Lucky Orange will be paid for within a few months of this error being resolved!

Smilecareshop

2014-12-16

United Kingdom

Great app. So much information. No hassle to install. Totally addictive. Could easily be turned into a computer game betting on your customers to make a purchase. Way too much fun for an awesome analytics tool.

Fashion Chasers NYC

2014-11-17

United States

App is great gives you insight on whats going on with your site. I haven't even begun to use chat but may in the future. I am all about analytics . Still exploring but I can see the value in this app. Must have

uoionline.com: Women's Clothing Boutique

2014-10-23

United States

Switching to Lucky Orange for our chat was a great decision! Not only was it cheaper than our last chat program, it also provides analytic insights that are soo much easier to understand than Google Anayltics. The other feature that I'm in love with is the polls. Overall great investment!

MrBinocular

2014-09-01

United States

Great App. Lets me see what my customer does and goes through. Helps great with optimization and providing customers with what they need.

2014-08-27

United States

We LOVE Lucky Orange! A fabulous tool to interact in real time with our customers which minimizes incoming emails to our info account. The heat maps and conversion tools are helpful to track customers and see where they are getting lost/confused. Or to see why they abandon their cart. Overall a fantastic App and we would highly recommend it.

MgBRIGHT

2014-08-21

United States

Lucky Orange is the easiest way I have come across to set up click tracking/heatmaps, polls and chat. Before, this took 3 different apps, so I really appreciate the streamlining effect this has had on my workflow. The app has outstanding visual design, loads very fast and has been glitch free so far. Plus they have been really responsive to my questions and feedback. I am sold.

The #1 Tree Stand Experts | Specializing in Hunting Tree Stands

2014-07-30

United States

I would recommend this to EVERY shopify store owner. You CANNOT get the same features all packed into one app ANYWHERE. Not to mention you can't get those features for the same price as Luck Orange let alone all packed into one app. If you have any concern or hesitation with using Lucky Orange you shouldnt. Click "Get App" Now! I PROMISE you wont regret it.

H.C.B.

2014-07-29

United States

Lucky Orange is great! You get more detailed information than just using Google Analytics, including being able to see your customers navigate around your site. We also love the Live Chat feature which allows us to interact directly with customers while they are browsing the site and help answer any questions they have. We have already gotten several additional sales by helping customers through the Live Chat feature! I would highly recommend Lucky Orange to anyone who wants more information on how their customers shop!

Turn-on Tiffany Lighting

2014-07-17

United States

Great app I can't say enough good things about Lucky Orange. Easy to install lots of features, I like seeing what the customers are looking at live and the heat maps are nice. Also like like that it records each visit. Lucky Orange is just flat out great!