Reviews for LoyaltyLion Rewards & Referral

Pricing is not clear. I don't trust companies that are not transparent with their pricing.

App seems to be working well and the functionality has already seen some historical customers re-engage. Thanks to Kerri for helping import historical clients, made a huge difference as I've now got them referring for points!

We're very happy that we've combined the Shopify Review app with Loyalty Lion so as to award points for reviews. It's easy for us to publish the fantastic reviews we get and customers love getting extra points for sharing their experience. Happy people all round :)

J'attends le résultat de 3 a 5 jours. Néanmoins c'est cool.

Translations which you pay extra for, does not work on mobile devices. Issuing a ticket supporters do not make time to read entire ticket, and just closes the case... this is sad because it is a good system for loyalty... but the supporters are not serious if they don’t take the time to understand their customers problems fully this results in a lot of wasted time, trying to make supporters understand that the translations are not working on mobile, but works on desktop...

I really loved the look & feel of this App - but I too found the pricing very deceiving! I believed that with my small bus I could use it for FREE or at least at a minimal cost & over time when I reached the 400+ orders per month I could afford to pay for the features I wanted. Then after setting it all up & promoting it to my customers I realized I would need to pay quite a bit of $$$ each month just to run the 3 features I selected. Unfortunately I am fairly disappointed. It was quite unclear that FREE was clearly not the case!

The loyalty tab at bottom right corner of page is not showing? Can you help?

I like that the widget is not too overbearing on the site and looks good. Lots of options too and very fast support responses! :)

People do like the fact they get discounts for shopping with you. Loyalty Lions does this fairly well. The only criticism that I could provide is its a bit slow to provide the information at the Point of Sale. Otherwise it works well and the customers love it.

very easy to use, and support teem is very active and fast

Great customer service and ongoing account management. They actually reach out to YOU about about how to maximize your program. I found their pricing very clear. They have also been responsive to suggestions. Very client-focused!

Awesome app and even more awesome support.

It sound like this is the best app ever, but think again. You have to pay for almost everything. I even asked their support team what the price would be since its not clear, but "it depends on how many sales you have" she told me. She then said that it was free until i got a larger number of sales. Shortly after this i saw that i cant use anything without paying for it. I feel cheated!

Excellente application, Facilement personnalisable! Bravo

Haven't started using it yet, but very happy with the solutions they provided when they replied to my two emails.

Excellent support! Great features. Se puede también customizar el idioma, excelente! y los precios super cómodos, tu escoges las funcionalidades especificas que quieres pagar.

I have used many reward and loyalty apps before. The price systems of some apps were unreasonable. Or design of some apps was not good. But LoyaltyLion has very reasonable price plan and has good design. Admin dashboard is well-designed and easy to use. And customer support is great.

Update: They made it so you can update the users Tiers. AMAZING! Just please make it possible where we can edit a customer's email address and you would be the perfect fit! (Also a Zapier would be a great option) I have no idea what these people are talking about as far as bad reviews are concerned. There is only 2 issues worth mentioning but NOT worth not going with them. The issue that you cant LINK them to the pop up (most all others do but you can link to a website its div'd in - so its ok) and the biggest one for me is you cannot edit the group the person is in or tier but this seems like this is coming in time. Couple little tweaks here and there (fixing what it says on the referral screen so they see what their reward is for doing it). THEIR CSS customization alone is worth $500 a month! A+ Now neither of those persuade me from going anywhere else. For multiple location, and multiple accounts THIS is the answer. And they replace online as well so its an all in one solution. The pricing isnt bad either when you factor in WHAT you would pay for for 2 different platforms cause nothing else links the 2 together. Appcard is a HUGE rip off, HUGE. These guys do everything they do plus a lot more. Sweet-tooth is very selective on what they implement; and even then its nothing worth going to them over these guys. All the competition base it off of HOW many customers while LL bases it off of how many ORDERS. Just an amazing platform and would def recommend to anyone looking for a great all in one.

What a stupid app I deleted app but I still see the widget on my shop Stupid app...

great app if you have the money

Claims to have a free plan. Lures me in, wastes my time, then I notice there are hidden costs. Each major feature cost extra $10/month. And all that talk that they want to grow with your business.

Easy to use, easy for customers, works very reliable and offers a lot of features. Although the new pricing model is a bit of a pain, specially if you have multiple shops. lauraslittleboutique.com

Great app so far! Everything seems to be working great and I like the fact that there is a small tab at the bottom of the window where people can join the loyalty program. I hope this will get me some returning customers in the future!

Good app so far. Great tech support!

The installation and setup through the Admin dashboard was simple, and customer service exceeded our expectations every time we reached out for guidance. We just can't say enough good things about how much they want their customers to succeed. The platform itself is very flexible and offers everything we wanted in a loyalty program. You won't go wrong installing this app.