Reviews for LitCommerce Amazon eBay Etsy +

Excellent support by Harvey

We`re using LitCommerce solely for TikTok at the moment, but with plans to go to other marketplaces. We tried other apps before, but there was always something wrong - they don`t have the market we need, or they don`t have the feature we need, or the customer service is not quite helpful. LitCommerce, on the other hand, was a next level experience, especially their customer service team. Honestly, no matter how big or small our issues were (mostly me skipping the tutorials), they were always there for us and sorted everything in a matter of hours (more often - minutes). Always friendly, too. Rosalie and Rachel - thank you for your help.

This was by far the easier way for me to list on Ebay and Reverb. Customer service has been great for the questions I had. I definetly recommend.

Don't waste your time. It does not push tracking information back from your Shopify store to Amazon - the most basic functionality. Why does this app even exist. Do better, Lit. The app is definitely not "lit".

I have been using Litcommerce for a few months now and I am really happy with it, so much so I have now signed up for a year. Also the customer service is excellent! They sort any problems out really quickly

I really liked the customer support, if it weren’t for the manager he would probably have given up filling it halfway through

They are always available to help answer questions!

Well made app. I have used other and they do not even compare in quality or service. This has them all beat. Thanks for a great Team of people I am able to keep the online advertising moving along without having to spen too much time. Thanks!!!

The agent Rachel helped a lot with uploading listings from eBay to Shopify and guided through the entire process with screenshots that made it really easy to understand. Compared to every other platform I've used, LitCommerce really has the best agents and they put you first whether it's taking your time or actually sitting you through it.

Very good customer service. Updates regularly.

This app is very helpful for keeping up my 4 stores. Louisa was especially helpful in walking me through the whole process. I could not have done it without her. She was knowledgeable, kind and courteous. I couldn't have asked for a better agent to assist me.

I had it for 1 day to try it out, it's not good so i canceled the next day and still got charged for a full month.

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

9th April 2024: Update to earlier review. We have been using Litcommerce for more than 6 motnhs now and they continue to impress with their customer support. Mostly, during that period, we have not needed any support but on the rare occasion it is required, LitCommerce always responds promptly and efficiently and clearly explains how to sort the issue so that I can do it myself. Nothing is too much trouble. As for teh software, it works great, stock control is accurate in a timely manner and as I said previously, listing on ebay is made very easy. I still highly recommend this app. I have been using this app for about 1 month and I have to say I am very impressed. It works seamlessly between Shopify and Ebay and makes listing on Ebay very quick. There are a couple of features missing, for instance you can't set up multi-buy discounts on ebay through the app, but that's a small thing and I just edit my listing on ebay afterwards - perhaps LitCommerce might look into adding this as a feature in the future. Similar to other customers, I have found the technical support to be second to none. I had a few issues at the beginning with not having correct SKUs and I thought I was going to have to manually add in about 1000 SKUs but LitCommerce were able to help and saved me so much time and effort. Also, with any queries I have had, they have been extremely responsive and super helpful. They go above and beyond to help you. If you are consdering using LitCommerce, do it, its a great app and the technical service is fantastic.

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.

Great product, great service

We have been working with the LitCommerce app for a while now and find it very easy to use & great value for money. We use the $29 plan as we have 3 channels (Amazon, eBay & Etsy) If you get stuck the Support Team is available 24/7 to help and is very friendly. We recommend this app to any business looking to manage everything under 1 roof. We love avoiding double-up orders and Item Count issues. Thank you LitCommerce & the team :) Very Happy Business Owner Australia

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Easy to navigate, good syncing and editing options, and good support!

Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

Litcommerce is a good app for syncing Shopify with various platforms. It isn't very easy to do without the help of the helpdesk but they are very helpful and talk you through it on a live chat step by step. Once you have done it once it then becomes clear how it works very quickly, so overall a good app to use.

they were prompt in their replies and tried there best to help solve the issue. I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened. The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.