Reviews for LimeSpot Personalizer

I encountered some problems when setting up the website, so I asked the staff for help, they solved the problem very well for me, thank you very much!!Michael!!

The app can be integrated 100% into your own theme and works perfectly. All fundamental marketing tools for an upsell and/or cross-sell strategy are included. The handling of the individual widgets is clear and practical. The support is very fast and maximally customer-oriented, I really appreciate the support! I can highly recommend the app.

Great support, easy to install, also very easy to use...... For beginners recommended and very useful :)

Very cool app that helps boost conversions by using "Most Popular" and "Also Buy" boxes! Love it so far! Also the customer service is GREAT!

Amazing Support!! the reply is super fast and very supportive. Would definitely give a 5 stars rating

Merry Bath

2020-05-05

United States

I received an outstanding customer service from Frederick today. My issue was resolved within 30 minutes. He went above and beyond making some minor changes to match the store's theme. Great job, thank you! - MerryBath.com

Update 04/25/20 Popular item boxes on collection pages now rarely update, even when manually syncing. So I've now removed those as well. Limespot's removed the product analytics from the free version also, not much reason to hang on to this app much longer. Still using it for boxes on my blogs, since it's free, but if I can find something to substitute for it I'll drop this app altogether. If you have issues with Limespot I recommend checking out Globo Upsell Related Products, works right out of the box, amazing recommendations and have had zero issues. **Update** 02/01/20 Had to remove the related item boxes from my product pages as support could never fix the issue and I got tired of waiting. Now using Globo Upsell app and am very pleased with it, worked right out of the box with really good recommendations, something I could never say about Limespot which I've had nothing but issues with from day one. Now having problems with Popular boxes on the collection pages not properly updating. Once again Limespot can never seem to fix these issues timely. Luckily I'm not paying anything for this app because it's not generating any revenue, if I had to pay for it I would have uninstalled long ago. If you have a small amount of products this app may work for you. But it doesn't seem to be able to handle stores with a few hundred to thousands of products. **Update** 10/4/19 May have figured out why this app never generates sales for me, on a collection with over 1,300 products I just discovered it has the same dozen Related Items on each... so on my biggest collection the app is not doing it's job basically it's randomly selecting a dozen products and using them in the same order on every product page... this is no better than the bare bones version that came with my Shopify theme. ** I've been using LimeSpot for over two years and have seen no improvement in sales. Perhaps it's my unique setup as I have thousands of products and only one quantity of each. I've had many discussions with support and they all end in the same way, they offer to setup my website so I have boxes everywhere (essentially SPAMing my own site) or they try to give me a bizarre explanation about how their algorithm works. Simply put, if an item gets one view and one add to cart it gets a recognized as a highly popular product, where a product that gets 40 to 50 views doesn't register as popular at all. So currently on my most popular items in my largest collection of over 1,000 products I have a bunch of products that have a few views and they've been there for over a month, whereas products that are getting a lot of views are not being highlighted at all. To me that's flawed. So I've basically had to just remove all those because they are useless and rarely ever change. I'm only keeping the app around because I like the blog integration, the related items on the products pages are better than Shopify's (which just showed the first products from the collection on every product page) and I'm not paying anything for it (because it's not making me any money). I'd uninstall it immediately if I had to go back to paying a monthly charge.

Awfull, the sale circle was shown under the images , and now that it delet it there shit is still stuck on my website, DO NOT ADD THIS APP

The app works great, and when something is not working the support is awesome, it has a lot of different ways to customize your pages, and as I saidthe support is fantastic, they helped me in everythink I asked and very quickly, and I think it¨s pricing options are very fair, big thanks to Michael!

您好，我于昨天被扣了30美元，刚刚好过了15天试用期，为什么在不通知的情况下直接扣了我的费用，因为这个产品我不再需要了，这个店铺我也不经营了，我已经卸载了，请问如何退回费用，请客服联系我解决，谢谢您们

Great, just what I needed. There were a few issues, but support ultimately worked on it and corrected it. They even helped me fit the app to my theme. I recommend this app to anyone. Thank you :)

Great app - and when I got stuck on a few details, the support were very helpful and dealt with it in good time. Thank you.

Loving the app so far. Great and fast support. Had a quick help from support agent to fix add to cart button design.

We really like this app!! It's easy to use and we've seen great benefits from using Limespot! Ryanna helps with any questions we may have and is quick to answer and solve problems!

We love this app, they have the best most friendly support (hi Ryan!) who are so so helpful and make it really easy to integrate the app into your site.

This app is very helpful to highlight most popular products and their Customer Servicer is very prompt to assist

I usually dont leave any reviews...but this one I have to. Really an amazing app and super friendly support! They helped me tremendously and the app really improves performance. Well worth.

Perfect app and perfect customer service ! Highly recommend this app ! Easy to use ! Easy to remove !

you helped at this time of night Thank you very much for ... have excellent customer service ... All the best.

I like the app and I'm very satisfied with the support they are providing, Reymond was very helpful. Tnq, Recommend.

This app is amazing and the support is nice, i recommend everyone to use this app.. and it's very good app.... i love it so much.... thanks again

OMG I LOVE THIS APP!!!!! It is really simple to set it up and the Customer Support ist just Fabulous, this is a MUST for every Online Shop. Thumbs Up!

Delune

2020-03-25

United Kingdom

Huge massive thank you to Michael for his help setting up the design for me. It was 3am and he answered within minutes and set it all up. Super helpful and cheery. Thank you so much!

I'm finding lots of bugs with this app and as it has become more sophisticated, it's become more difficult to use. e.g. If I try to make configuration changes, it just seems to fall over and I can't access it for a few hours as it resets. Probably user error, but even so, it shouldn't behave as it is. I'm on the verge of swapping for another recommender engine.

Great app so far! Easy to use. Support is very fast and helpful, which is not always the case. I highly recommend LimeSpot!