Reviews for LimeSpot Personalizer

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful. They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store. If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

Installing LimeSpot was quick and easy. The onboarding process was intuitive, and it was easy to get everything up and running. The app began suggesting relevant product recommendations right away, which was great to see! What really stood out, though, was the support team—they were incredibly responsive and helpful whenever I had a question. Overall, it’s a great tool for boosting engagement and sales.

Super helpful team! Love the app

Rodolfo has been an amazing support! Lime spot itself is a great and rich app; support team members like Rodolfo; make it super easy and simple to understand. Very happy with his service and the app itself.

Don't recomend. Their algorithm is not smart enough. A big shout out to their support team as well who is ignoring me and never answer. We're truly sorry for your experience and any confusion. Our team has been responding to your messages, but they might be landing in your spam folder. Could you please check there and reach out to us? We're here eager to help and want to make this right for you!

LimeSpot has been awesome to work with! They were super attentive to everything we needed, and we had quite a few custom requests to match our exact design and branding. The best part? They handled it all without charging extra. Big thanks to Cee from the Technical Support team, he was great. He didn’t hesitate to jump into some pretty code heavy custom work and made the whole process really easy for us. If you're looking for a team that actually listens and goes the extra mile, LimeSpot’s a solid choice.

Rodolfo was such a great help with trying to get personalization beyond PDP and PLP pages. Definitely super helpful and friendly!

The app sometimes looks complicated to set up, but the awesome support will have your back in seconds! Amazing app, amazing team! Thanks a lot!

WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE We’re sorry your experience didn’t meet expectations and value all feedback. Let’s address some inaccuracies: - Your claim of “super long load times” doesn’t align with our sub-100ms response times in your target market (US), which we shared with your developer via email while we were troubleshooting their individual workstation issue. - Your claim that custom work was included is inaccurate — You signed up on a self-serve plan and did not provide us with your requirement when we asked. You only shared your actual request after leaving us a preemptive 1* review. - Your claim the app “never went live” overlooks the few weeks it was live on your website driving over $30k in additional revenue (stats available). - Your claim we charged $10k is materially false; no such charge happened. You admitted using a negative review “to get customer service to respond” — a tactic to pressure us. We supported you regardless. Our goal is to provide value, not play review games. We wish you the best.

The Limespot team is extremely helpful with getting issues resolved. Highly recommend!

Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.

We have a vintage theme, so set up took a while for us as it wasn't straightforward but Will was very good at communicating & getting things sorted out. He helped make all the necessary changes to get it styled nicely- it looks great on our website and fits in really well. Looking forward to getting some good results in the next few weeks - the app has comprehensive analytics for measuring. Highly recommend

Great app & service, been using for over 3 years.

Extremely helpful and dedicated support team, they invested a lot of time and effort to address my requests. I'm completely satisfied with the service and would highly recommend it to others!

The application fulfills its task and works correctly. Something that surprised me very pleasantly was the customer service - the highest level! Will from the support team with whom I had the opportunity to correspond was very helpful and friendly. He personalized the appearance of the application blocks for me exactly as I expected. I feel very satisfied with the level of quality of his work and approach to the customer.

I’ve been using LimeSpot Personalizer on my Shopify store since 2019, and it’s been a game-changer for improving how my products are presented to customers. The app’s AI-driven recommendations make a difference, showing customers what they’re likely interested in based on their browsing. I love how it’s easy to set up, even for someone like me who’s not super tech-savvy. It’s also great that you can customize the look so it matches your store’s vibe perfectly. I’ve noticed better engagement and even a slight increase in sales since using it. If you’re looking for a simple yet effective way to boost conversions, I recommend giving LimeSpot a try.

It's a tremendous super app with excellent support. It is warmly recommended for everyone. thank you

Looks super good, can be added to every page, easy set up & Support is quick and super helpful. I have it installed on both my stores. 10/10

Will is a great supporter of the Team! He helped me very quick to optimize the Shop cart. Also his knowledge I just like to recommend. Thanks to Will and the Team.!

We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!

Trotz einiger Herausforderungen bei der Personalisierung war der Support absolut erstklassig. Die Antworten kamen unglaublich schnell, und alle Anpassungen im Code wurden genau nach meinen Wünschen umgesetzt. Ich kann den Service nur wärmstens empfehlen! Besonders hervorheben möchte ich Will, der mich betreut hat. Er war nicht nur ausgesprochen freundlich, sondern hat auch all meine Änderungswünsche ohne zu zögern umgesetzt. Selbst wenn es noch weitere Fragen oder Probleme gab, stand er mir stets geduldig und hilfsbereit zur Seite. Ich bin wirklich beeindruckt von seiner Geduld und seinem Engagement. Einfach TOP!!!

Hello, We have reached out to Limespot support severally to fix the ambiguous recommendations they placed on top of our collection pages, which has been affecting the load time and are driving away our customers and hurting conversions - thereby wasting our ad budget. There has been no response after series of emails to Limespot. Kindly fix this issue ASAP and Make sure you don't charge us for this app as it has DONE MORE HARM THAN GOOD in our campaigns. And if you have charged, kindly reverse any such charge asap and fix this issue we have been writing you for and you have pretended not to have seen it!

Limespot has been an outstanding app so far. Our customer support representative is exceptionally responsive, swiftly addressing our needs. We look forward to exploring what more Limespot can do for us!

Great communication