Reviews for LangShop AI Language Translate

翻訳されていない箇所があって、ずっと原因がわからなかったのですが Langshopのサポートにチャットしたら Boost AI Search & Discoveryアプリが影響していることがわかりました。 Boost AI Search & DiscoveryのMultiple-language data Syncを更新したら 翻訳されなかった部分も翻訳されるようになりました。 ありがとうございました。 ★4にした理由は、3回同じ問い合わせをして、3人目のサポートの方がようやく正しい解決策を提案してくれたからです。

Maxim was very kind in answering my questions and giving me guidance on how to get the most out of the application. He really was very accessible and purposeful, thank you very much Maxim, you are the best!!!

Good supplier, service and solution oriented. Glad we found them.

To be completely honest, I don't use the app, but had an issue resolved with Max from support, and I can easily say that it was a 5 star experience!

Great app! Especially big thanks to Diana who checked everything and very fast help to set all shop languages translate and correct set other translating setting. Thank You Diana! :)

Max is always helpful, directly let us know the answer. Thank you.

Only one app that worked for multiple language translation, all other apps had a lot of bugs, support is excellent, highly recommended.

Hello NorthStars™ team! Thanks for your 5-star review! We sincerely appreciate your feedback. Best wishes, LangShop team

Super fast and helpful support 24/7

TOYBOX

2023-12-17

Cyprus

Over the past year, I have tried 3 or 4 different translation apps, and I gave up on all of them. By chance, yesterday I found LangShop AI Language Translate. My store has over 10,000 products, 400 collections and 80 blog posts. I installed the app in the morning and by the afternoon, the whole store was translated. You can see it working here https://toybox.com.cy A few items wouldn’t translate automatically so I had to reach out to their support. The first time I contacted them it was around 4.30 am and they responded immediately. I contacted them maybe 4 or 5 times throughout the day and each time their response was instant. Their support service was EXCELLENT! I would like to make a special mention and thanks to Ekaterina who was so helpful. I find the app really good and quite intuitive to use once you get familiar with it. The only thing it doesn’t have at present is the ability to translate image ALT text but this is apparently due to be rolled out shortly. Overall, I’m extremely happy with the app and the support service. I can highly recommend the app.

The app is very well done. API integrations with translators such as Deep L and GTranslate are very useful for my company. If I may give some advice, it would be good to give the possibility to organize the glossary rules into categories and import the glossary rules via spreadsheet. Great Customer service, Max in particular resolved all our problems!!

Very accurate translation and helpfull customerservice

very good support and app

Their response is always fast and they provide me with solutions when there are parts of my page that are not translated. I think this is great customer service.

very fast and helpful support

Langshop tech support is absolutely fantastic! Thanks so much for your help!!

Langshop is by far the best translation app out there. It is the only only that serve our needs. We have tested many others including Weglot and native Shopify features. Also they have live chat customer service that replies instantly to any issues you encounter.

I am very happy with the live chat support, there always online and very helpful. I am know using them on a second store, well worth it.

Just perfect! I have never had better support.

Hi, cerasonar! Thank you so much for the high score of our app! Please feel free to contact us any time if needed. We are here 24/7 at your service :) Best regards, LangShop team

I HAVE BEEN USING SHOPIFY SINCE 2019 AND I WANT TO SAY THAT THIS IS THE BEST SERVICE AND SUPER USER-FRIENDLY APPLICATION, THANK YOU VERY MUCH TO THE TEAM FOR YOUR WORK.

I want to start this review by saying that this app is 100% worth trying just for the dedicated support and the importance that the langshop team gives to any customer who encounters problems. I had a rather complex problem and it was resolved within 2 days by the team. Whereas other apps would blame shopify or other excuses( it happened to me). PRO list with things that I like at this app and why I continue to use it: -The translation quality, the app is super user friendly, it's the only app whose interface is easy to understand and where I don't get lost in the settings, also they use the same translation AI as the other apps, the part I like about this app is that it has DeePL integrated in it, which is super good for stores selling in countries with different languages. One thing to point out and note by me is that for the translation to be as accurate as possible you need to get the punctuation right and the product names not to be spelled out in capital letters, otherwise the AI will consider them brand names, the app will translate any word and phrase if you follow the simple rule above, otherwise you run the risk of it not being so accurate but the problem would be with the original content, not the translation. -It has a great design and lets you customize the language switch button as you want, I tried it on other apps but this feature was quite limiting, which is a plus for Langahop. -The cost I consider relatively cheap, considering that with only 30 dollars it translates for free in 5 languages and you have no limit to which words or characters it translates. -Customer support and customer care is 10 stars, they really care about their customers, which surprised me as they always helped me with different questions and queries. Cons arguments to use this app I didn't find, many say it translates slow (I find it quite ok, they translated 250 products in 8-10 hours). I from previous experiences with other apps it has about the same speed, but accuracy of translation is more important than speed for me, that's why for me I can't consider it a con, but it depends on each one, it's a subjective thing as one is willing to wait.

The best translator app I have ever come across. Everything works as it should and the support is unbelievably good! I have never experienced such good support.

Ich arbeite mit Lang Shop schon länger und es macht, was es machen soll. Doch das beste ist der Support der funktioniert einwandfrei. Vor allem Lilia ist top und konnte meine Probleme schnell lösen.

L'assistance semble ne rien avoir a y faire a vos questions. Je ne conseille pas, en plus de répondre a coté de la plaque, ils ne donne pas de code d'intégration a leur clients. Ils demandent un tas de questions privées, ce n'est pas profésionnel.